I couldn't have chosen a better agent and I wouldn't now use anyone else. Dianne is the ultimate professional, is knowledgeable, credible and committed. Her energy and level of service to her vendors is exceptional and I am very happy with our dealings with Dianne from start to finish.
Dianne Ladhams
Thank you Dale for selling our house. We were attracted to Ouwens Casserly Real Estate because of their marketing and after meeting Alex Ouwens at an open inspection. Dale was the specialist agent for our area (Adelaide Hills). We were impressed by the combination of her professionalism and caring nature of her approach to our sale campaign. She was readily contactable, and obviously keen to make the process as smooth as possible for us. She guided us the whole way but allowed us to make the important decisions throughout the process.
Dale Gray
We met Dianne just as we started to consider buying in Grange. We found Dianne to be very knowledgeable and professional. This made buying the property much easier than we expected. Her enthusiasm for property and expert advice was invaluable when we decided to sell our initial property. Thankyou Dianne.
Dianne Ladhams
Dale's skills & professionalism were impressive from our very first meeting. Her preparation prior to that meeting was both extensive & comprehensive and continued throughout the process to point of sale and beyond. Her enthusiasm and support provided to me personally step by step has been invaluable. I have & will continue to recommend her to any future clients. Janet Harris
Dale Gray
Dianne came highly recommended from people within the Industry to us. She did not disappoint at any time. Her knowledge of the area and her positive outlook made the selling of our home virtually stress free. This had not been our experience with other Real Estate companies. It has renewed our faith that there is in fact professional and motivated Agents still out there. Throughout the entire process we were kept up-to-date and nothing, absolutely nothing ,was too much trouble. Dianne obviously enjoys her profession immensely, and it shows. We would highly recommend their stylists - Dressed for Sale. Their vision exceeded our expectations. We will be recommending any family and friends to Dianne and OC. With thanks and all the very best to you.
Dianne Ladhams
Selling a home can be a very stressful experience. However, thanks to the highly professional and proficient manner in which you completed the task for us our experience was relatively stress free. Property sales are about choosing the right strategy, marketing and building a rapport with your clients and considering their requirements and you have excelled in all of these areas. We really appreciate the time and effort that was provided in securing the sale of our home and your enthusiastic, friendly and supportive manner was very refreshing. We would have no hesitation in recommending Ouwens Casserly Real Estate, or you personally, to friends and colleagues. Thank you.
Dianne Ladhams
I personally recommend this agent, Dale was knowledgeable and helped me and my wife into my first home within 1 1/2 months, the process was simple and dale had Excellent knowledge of the market and the process.
Dale Gray
Dianne came with a good reputation and an impressive list of sales in Grange and the surrounding suburbs. She was impressive from the first meeting, dynamic, very knowledgable but also friendly and easy to deal with. Dianne made the whole sales process an easy one and the outcome was excellent.
Dianne Ladhams
Dale was highly professional at every stage of the sale of our property. This included keeping a constant eye on the surrounding area and helping us to maintain a good selling price for the area. She was always available if we had any queries.
Dale Gray
Unable to comment on negotiation as I do not have sufficient knowledge of much of the background information as a purchaser. As a property owner and renting our recently purchased property the service provided by Ouwens Casserly Real Estate has been exceptional.
Dale Gray
Dear Dianne, On behalf of Louise and myself we would like to take this opportunity to thank you for finding the right buyer for our house and delivering what is an excellent result delivered . We would not be in this position had it not been for your meticulous attention to detail to place the property in the best position for sale, combined with your strong ability to obtain the best price and close the deal. Your approach is what I call true professionalism and the industry needs more people like you. We were very impressed with the way you drove the overall process, your perceptiveness on each buyer to ensure only the right ones remain at the table, and the way you worked ‘with’ us through each step of the process. As I may have mentioned a few weeks back, it was through this that we had the confidence to hand the entire negotiation process over to you as I knew you would reach the best outcome for us. On marketing, the OC marketing suite of tools were certainly a clear differentiator in positioning our property to a broader audience with the printed material offering a far better presentation layer to engage the potential buyers. In particular the 3D walkthrough technology I felt provided the buyers a way of taking the time to better explore and understand the home so they are much better educated on what they are ‘actually’ buying. Although hard to measure, I do feel it would lead to greater conversion rate whilst weeding out the fence sitters. On the actual sales process experience… it was ‘perfect’ and you certainly exceeded our expectations. Thank you so much Kindest Regards Sean & Louise
Dianne Ladhams
Joanna was a very professional agent. Her knowledge and communication was second to none and she went out of her way to provide a very high standard of service and achieve a great result.
Joanna Manolakos
OC - Eastwood
