Selling a home can be a very stressful experience. However, thanks to the highly professional and proficient manner in which you completed the task for us our experience was relatively stress free. Property sales are about choosing the right strategy, marketing and building a rapport with your clients and considering their requirements and you have excelled in all of these areas. We really appreciate the time and effort that was provided in securing the sale of our home and your enthusiastic, friendly and supportive manner was very refreshing. We would have no hesitation in recommending Ouwens Casserly Real Estate, or you personally, to friends and colleagues. Thank you.

Dianne Ladhams

star   4.7   (44 reviews)

I personally recommend this agent, Dale was knowledgeable and helped me and my wife into my first home within 1 1/2 months, the process was simple and dale had Excellent knowledge of the market and the process.

Dale Gray

star   4.8   (43 reviews)

Dianne came with a good reputation and an impressive list of sales in Grange and the surrounding suburbs. She was impressive from the first meeting, dynamic, very knowledgable but also friendly and easy to deal with. Dianne made the whole sales process an easy one and the outcome was excellent.

Dianne Ladhams

star   4.7   (44 reviews)

Dale was highly professional at every stage of the sale of our property. This included keeping a constant eye on the surrounding area and helping us to maintain a good selling price for the area. She was always available if we had any queries.

Dale Gray

star   4.8   (43 reviews)

Unable to comment on negotiation as I do not have sufficient knowledge of much of the background information as a purchaser. As a property owner and renting our recently purchased property the service provided by Ouwens Casserly Real Estate has been exceptional.

Dale Gray

star   4.8   (43 reviews)

Dear Dianne, On behalf of Louise and myself we would like to take this opportunity to thank you for finding the right buyer for our house and delivering what is an excellent result delivered . We would not be in this position had it not been for your meticulous attention to detail to place the property in the best position for sale, combined with your strong ability to obtain the best price and close the deal. Your approach is what I call true professionalism and the industry needs more people like you. We were very impressed with the way you drove the overall process, your perceptiveness on each buyer to ensure only the right ones remain at the table, and the way you worked ‘with’ us through each step of the process. As I may have mentioned a few weeks back, it was through this that we had the confidence to hand the entire negotiation process over to you as I knew you would reach the best outcome for us. On marketing, the OC marketing suite of tools were certainly a clear differentiator in positioning our property to a broader audience with the printed material offering a far better presentation layer to engage the potential buyers. In particular the 3D walkthrough technology I felt provided the buyers a way of taking the time to better explore and understand the home so they are much better educated on what they are ‘actually’ buying. Although hard to measure, I do feel it would lead to greater conversion rate whilst weeding out the fence sitters. On the actual sales process experience… it was ‘perfect’ and you certainly exceeded our expectations. Thank you so much Kindest Regards Sean & Louise

Dianne Ladhams

star   4.7   (44 reviews)

Joanna was a very professional agent. Her knowledge and communication was second to none and she went out of her way to provide a very high standard of service and achieve a great result.

Joanna Manolakos

star   4.8   (36 reviews)

Joanna was extremely professional and a pleasure to work with on the sale of our home. Her knowledge of the market and her advice was very helpful and her communication kept us well informed. Beyond all of that, we found her to be available to us whenever we called or had any questions. Would thoroughly recommend Joanna to anyone looking for an honest agent with integrity. Thank you Joanna.

Joanna Manolakos

star   4.8   (36 reviews)

Joanna is an absolute pleasure to deal with, she is friendly, approachable and she made the process of selling our home stress free and easy, she provided great insight into the industry and discussed with us a strategy which ultimately led to us selling our home in the first week of listing. Joanna also provided my wife and I with a huge amount of industry/property advice as we purchased our new property. I would highly recommend Joanna to all my friends, family and colleagues.

Joanna Manolakos

star   4.8   (36 reviews)

Couldn't recommend joanna highly enough. She did her research, kept me informed and we adjusted our strataegy as we went with better results than aniticpated. Very responsive to enquiries, fabulous manner and a pleasure to deal with.

Joanna Manolakos

star   4.8   (36 reviews)

Joanna has sold 2 properties for us in the past couple of years. The first property was sold within a fortnight of the campaign and this property was sold in the first week. What more could we ask of an agent except to give Joanna a 11/10 . Thank you so much,.

Joanna Manolakos

star   4.8   (36 reviews)

From the beginning Joanna was personable, professional and friendly in all aspects of the selling process. She provided us with informed information and had over 20 years experience in real estate business. She supported us to feel at ease selling our home and helped make the auction process less stressful for us. In the end we were more than happy with the price we sold our house for and we would recommend Joanna to sell your property. Thanks Joanna.

Joanna Manolakos

star   4.8   (36 reviews)