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Our reviews

  4.9  
580 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: dedicated, empathetic, responsive, friendly, supportive, local expert, clear communication.
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Buyer review
Von knows her business. No messing around or promises she can’t deliver and keep!
over 7 years ago
Von knows her business. No messing around or promises she can’t deliver and keep!

When my husband Steve and I started looking for our new home we didn’t realise how frustrating and time consuming it was going to be. Then amazingly in the space of a day we saw an advertisement for a stunning home, made a call, spoke to a lady who immediately made you feel like you were talking to a much loved family member, met her for a viewing that afternoon, made an offer and after a little back and forth our offer was accepted and we now own our beautiful home. So went our first meeting with Von Barnes. What an amazing lady she is. Even being there with me for the Building and Pest inspection. Every item that was listed, Von saw to it that her tradesmen fixed and warranted the work. The service provided by Von and all at Pinnacle Properties is second to none and is especially true of Elizabeth in the office who was an absolute angel in assisting us while Von was out of town. We certainly know where any future dealings will be done. Thank you thank you thank you.

Von Barnes

Von Barnes

  4.9   (606 reviews)
Seller review
Selling 13 Crestwood Close, Ormiston.
over 7 years ago
Selling 13 Crestwood Close, Ormiston.

Von has worked hard to ensure the sale proceeded and the sale price went above my expectations, she is a skilled professional agent and I would have no problems in recommending her and Pinnacle Properties to others.

Von Barnes

Von Barnes

  4.9   (606 reviews)
Buyer review
Professional and personal
over 7 years ago
Professional and personal

Loved working with Von when purchasing through Pinnacle. When things got bumpy for us, Von went the extra mile to ensure a smooth result.

Von Barnes

Von Barnes

  4.9   (606 reviews)
Seller review
Hardworking Agent
over 7 years ago
Hardworking Agent

I received regular feedback from Von and found her to be very warm and personable. She worked hard in a very tough market to get a sale.

Von Barnes

Von Barnes

  4.9   (606 reviews)
Seller review
Outstanding service
over 7 years ago
Outstanding service

Von made the stress of selling my home so easy because she didn’t give up, followed through on everything she promised to do and was open and honest from beginning to end. Von is a true professional and her support and services was outstanding.

Von Barnes

Von Barnes

  4.9   (606 reviews)
Seller review
Fantastic job selling my property!
over 7 years ago
Fantastic job selling my property!

Von and her team sold my townhouse in Mitchelton in a difficult market for a price that was better than expected. Von really cares and is all about the details. She also looked after my tenants and kept me in the know throughout the whole process. She went out of her way to get to know me and why I wanted to sell which made a huge difference knowing she was behind me all the way! Thank you Pinnacle Properties

Von Barnes

Von Barnes

  4.9   (606 reviews)
Seller review
Support from beginning to end
over 7 years ago
Support from beginning to end

Von and her team have supported us over the last 15 months through many complex scenarios related to the sale of our property. At every stage we felt she had our backs and always helped us with solutions to suit our needs.

Von Barnes

Von Barnes

  4.9   (606 reviews)
Buyer review
Genuinely acts in the best interest of buyer and seller.
over 7 years ago
Genuinely acts in the best interest of buyer and seller.

Von acted quickly, she kept communication flowing and was genuine in her interactions with us as a buyer. She worked with us to achieve a great resolution for both parties.

Von Barnes

Von Barnes

  4.9   (606 reviews)
Seller review
Excellent service
over 7 years ago
Excellent service

Von and the Pinnacle team did an excellent job selling our unit, their furnishing and decorating improved the look of the unit enormously. Von did a great job, the best of any agent we have worked with, with keeping us informed of progress.

Von Barnes

Von Barnes

  4.9   (606 reviews)
Seller review
Highly skilled, a real people person
over 7 years ago
Highly skilled, a real people person

Von was highly professional. She researched the property effectively prior to sale and provided excellent communication before, during and after the contract negotiations. Von working diligently right up to settlement. Von worked with our very speedy timelines and delivered at every stage. It was an absolute pleasure to work with her.

Von Barnes

Von Barnes

  4.9   (606 reviews)
Buyer review
Number One
over 7 years ago
Number One

Von is just amazing, we have never met an agent like her, true to her profession, extremely helpful, reliable, responsive and makes this process so easier and more pleasant. Cannot be happier! Highly recommend.

Von Barnes

Von Barnes

  4.9   (606 reviews)
Seller review
Great service
almost 8 years ago
Great service

A very supportive Agent, professional, knowledgable offering a great service!

Von Barnes

Von Barnes

  4.9   (606 reviews)
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