Pioneer Realty Australia

Level 24, 570 Bourke Street, Melbourne VIC 3000
  •   5   (1 review)

Our sales performance at a glance

See how Pioneer Realty Australia has performed in the last 12 months on RateMyAgent*

6
Reviews
8
Properties for sale
14
Sold properties
$1.6m
Average sale price
$21.8m
Total sales value

*Includes all properties sold (last 12 months) as lead and supporting agent and published on ratemyagent.com.au. It may not be complete and can exclude off-market, private sales and undisclosed pricing and sold dates. Contact agent for full sales history.

Meet the team

Get to know the 6 agents at Pioneer Realty Australia.

Charles Lam
Charles Lam

Director / Licensed Real Estate Agent

  5   (4 reviews)
About Charles

Charles currently has 3 active property listings and 14 sold property listings over the past 12 months.

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Michelle Kwan
Michelle Kwan

Senior Property Consultant

  5   (2 reviews)
About Michelle
Michelle’s successful career in real estate is built on a foundational belief that strong relationships and personal responsibility drive exceptional results. Her professional journey began in customer service, where she first mastered the art of client care and KPI management. Transitioning into real estate, Michelle chose to learn the business from the ground up, starting as a receptionist. This crucial role gave her a unique, comprehensive view of the industry. From tenants paying rent and landlords discussing investments to eager buyers placing offers, Michelle gained a rare, well-rounded perspective that few agents possess. Driven by an ever-growing enthusiasm for property, Michelle transformed this grassroots knowledge into an exceptional real estate skill set. Her ability to consistently deliver outstanding outcomes is further enhanced by her multilingual background. Fluent in English, Mandarin, Cantonese, and Malay, she communicates with absolute precision, allowing her to build deep rapport across both sales and property management roles. Known for her ethical approach and friendly personality, Michelle has earned the complete trust of buyers and investors alike, who know their most valuable assets are in safe hands. Outside of her dedicated work for her clients, Michelle enjoys unwinding with a good book and spending quality time with her family and friends.
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Catherine Cheah
Catherine Cheah

Property Consultant

About Catherine

Catherine has 1 sold property listings over the past 12 months.

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Margaret Kwan
Margaret Kwan

Senior Property Consultant

About Margaret

Margaret currently has 2 active property listings and 1 sold property listings over the past 12 months.

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Ryan Fong
Ryan Fong

Director

About Ryan

Ryan currently has 4 active property listings and 1 sold property listings over the past 12 months.

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William Chan
William Chan

Property Consultant

About us

Why Choose Pioneer Realty Dedicated Service Every client works directly with our expert team, ensuring personalised guidance and hands-on support throughout the buying, selling, or leasing journey. Boutique Expertise Unlike large agencies, we focus on a curated portfolio of properties and projects, providing strategic advice and marketing tailored to each listing. Data-Driven Decisions Our market insights, appraisal accuracy, and targeted campaigns help maximise outcomes for both sellers and investors. Local Knowledge with Global Reach Deeply embedded in Melbourne’s inner-city and city-fringe markets, we also connect with local and international buyers and tenants for maximum exposure.

Our reviews

  5  
6 reviewsacross 2 different locations, showing 6.
Buyer review
Kind, courteous and honest
5 days ago
Kind, courteous and honest

Charles is the first agent we’ve found in Melbourne who truly ticks all the boxes. He is incredibly kind, trustworthy, and approachable. Working with him gives you complete peace of mind, knowing that your property/home are in the absolute best hands. He is knowledgeable in what he sells and follows through with promises, he is also incredibly patient and respectful. We will certainly contact him again in the future if we were to buy/sell again.

Charles Lam

Charles Lam

  5   (4 reviews)
Seller review
She is responsive and diligent in communicating campagin events and demonstrate competency
12 days ago
She is responsive and diligent in communicating campagin events and demonstrate competency

She possesses abiity and competency in conveying client's requirements and executing it professionally. She pay attention to details and also help to articulate to the purchasers. Throughout the campaign period she was diligent not only in keeping the client informed but also make recommendations to help the client achieve its objective. She also demonstrate the ability to convey with clarity the client's requirements in negotiating and closing sales.

Michelle Kwan

Michelle Kwan

  5   (2 reviews)
Seller review
He demonstrated professionalism in his approach and good in discerning purchaser's needs
12 days ago
He demonstrated professionalism in his approach and good in discerning purchaser's needs

He follow up leads diligently and also demonstrage good working knowledge in marketing the property. His ability to evaluate purchaser's goal and recommend matching property. Besides, he also demonstrate great negotiation skills in converting enquries and closing sales

Charles Lam

Charles Lam

  5   (4 reviews)
Buyer review
Excellent!!!
13 days ago
Excellent!!!

A great experience from start to finish. Professional, responsive and easy to deal with throughout the process. Communication was clear, everything was handled efficiently, and the sale went smoothly. I would happily recommend Charles to anyone.

Charles Lam

Charles Lam

  5   (4 reviews)
Seller review
Patient and understanding, genuine with excellent market insight and sound advice
14 days ago
Patient and understanding, genuine with excellent market insight and sound advice

Michelle is an exceptional agent who is kind, patient and understanding. Her excellent market knowledge, valuable insights and sound advice have been extremely helpful. She is always willing to listen, provide guidance and go the extra mile to ensure the best possible outcome. I truly appreciate her professionalism, dedication and sincere efforts. It has been a pleasure working with her, and I would highly recommend her to anyone looking for a reliable and trustworthy agent.

Michelle Kwan

Michelle Kwan

  5   (2 reviews)
Buyer review
Excellent communication and support
23 days ago
Excellent communication and support

Charles assisted me for the first time inspection at the property, he also gave all information I need and keep follow up on my application.

Charles Lam

Charles Lam

  5   (4 reviews)
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Our properties

Pioneer Realty Australia has 8 properties for sale and sold 14 properties in the last 12 months, showing 4, sorted by most recent activity

SoldOct 5, 2026
$625,000
104/12 Napier Street
Footscray VIC 3011
2
2
1
Apartment
SoldSep 21, 2026
Price not available
2006/33 MacKenzie Street
Melbourne VIC 3000
2
2
Apartment
For Sale
UNDER CONTRACT - CONTACT AGENT
1105/60 Dorcas Street
Southbank VIC 3006
2
1
1
Apartment
SoldSep 17, 2026
Price not available
570/36 La Trobe Street
Melbourne VIC 3000
1
1
Apartment
Show all 22 properties
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