Agencies in Surrey Hills, VIC, 3127

Spring’s effective and precise communication as well as her comprehensive understanding of the real estate market enabled us to have a successful sale. Spring’s prompt responses to our questions and attention to detail was most impressive. Nothing was too much trouble and we appreciated Spring’s ethical and conscientious approach. Spring’s emotional intelligence was impressive.

Spring Chen was an absolute pleasure to work with throughout the sale of our property. From the very beginning, she made the entire process feel smooth, comfortable, and well managed. She has a very easygoing and approachable personality, which made communication with her effortless, while at the same time she remained highly professional, focused, and committed to achieving the best possible result for us. What stood out most was Spring’s passion and dedication. She is truly the kind of sales agent who is always there for you. Whenever we had a question, needed advice, or simply wanted an update, she was responsive, patient, and reassuring. Selling a property can be stressful, but Spring gave us confidence at every stage and made sure we always understood what was happening. Spring is also very smart and has a strong understanding of the property market, buyer behaviour, and negotiation strategy. She knew how to communicate with potential buyers, how to create interest, and how to negotiate firmly without making the process feel pressured or uncomfortable. We always felt that she had our best interests in mind and was working hard to achieve the strongest possible outcome. Her ability to balance warmth, honesty, professionalism, and strong negotiation skills is what makes her such an excellent agent. She was supportive from the first meeting through to the final sale, and we are extremely happy with both the experience and the result. We would highly recommend Spring Chen to anyone considering selling their property. She is passionate, dependable, intelligent, and genuinely cares about her clients. We are very grateful for everything she did for us and would not hesitate to work with her again in the future.

She was really great at capturing the market value, negotiating with interested buyers and keeping me informed at all times. Thanks to Spring and her wonderful team on making this process seamless.

Tim and his team offered personalised advice to prepare the property for sale, and had sound understanding of the current market to price the property appropriately. They were communicative throughout the campaign keeping us in the loop with all updates, including the day of auction. We believe that Tim’s and Wendy’s negotiation skills resulted the best possible deal for us.

Tim was professional and hard working and was extremely patient with us in navigating the very difficult market situation - that resulted in the sale of our family home.

Tim and staff knew their part in the plan and explained duty and each reacted to issues raised along the way to satisfy us and ensure confidence towards the goal and expected price. At times all involved were expected to provide updates due to the tight timeline and we were totally satisfied along the way. A suggestion is that the choice of those selected to prepare the property for sale should be looked at and I mean the trades, particularly garden and handyman tasks. Pricing was considered unsatisfactory and needed to be addressed. Not applicable to cleaner, stylist and office arrangement. The final touch ups to garden were nice and completed my time spent doing same. As to the next question re how Tim was chosen I have no idea as not involved