We recently sold our family home with Rachel as our agent and if we could sum her up it would be absolute dedication. We had set a very aggressive timeline for the sale and from the get-go, Rachel was absolutely on it. She personally organised and supervised all the required trades, stylists, and marketing teams to ensure the property was presented immaculately. During the campaign, we had to travel overseas but that didn't stop Rachel from keeping the show on the road. She even kept our indoor plants watered and routinely organised fresh flowers! Throughout the campaign, Rachel kept us informed and was always available to answer our questions. When it came to potential Vendors, she represented us strongly, ensuring we got the best possible outcomes every step of the way. Her commitment to the marketing campaign was the most impressive I've seen from any agent; with Rachel posting almost every day on the various social media platforms. On auction day, Rachel and the team were organised and confident. Even though we had a few minor setbacks, Rachel was a calming influence and was decisive in her recommendations. Overall, what stood out most was her dedication, honesty and genuine care for us as Clients. Unlike most agents, she doesn't overpromise and gives you her honest opinion and thoughts from the get go. It is clear that Rachel values the relationship with her Clients more than just a sale and we are so grateful to have worked with her. We will definitely be using Rachel for our next listing!
Rachel Butterworth
