Presence Real Estate Newcastle

Level 2/16 Telford Street, Newcastle East NSW 2300
  •   4.8   (121 reviews)

Meet the team

Get to know the 6 agents at Presence Real Estate Newcastle.

Mark Kentwell
Mark Kentwell

Director

  4.8   (88 reviews)
About Mark
Mark is a nationally recognised agent based on not only his results, but his innovations that have truly contributed to the real estate industry in Australia. Mark has brought the concept of having more than one expert attached to each property listing for begged response time, service and outcomes and is the founder and creator of the Friendly Auction System, now used across Australia for incomparable clearance rates. Mark is so passionate about real estate he has been caught by his partner Natalie rehearsing negotiation dialogue in his sleep! Mark was awarded Australia's Regional Principal of the Year at the Australian Real Estate Awards and also ranked Number 1 Selling Principal Nationally 2008-2013 and appeared #15 on the Real Estate Business Magazine Top 100 Agents in Australia list. While we're at it, Mark was Newcastle and Hunter Young Achiever of the Year Award Winner and the Harvey Douglas Award Winner for Outstanding Contribution to the Real Estate Industry in 2010. Mark Kentwell consistently achieves new record sale prices and lower days on market. Mark also sold more homes at auction than any other agent in Newcastle, Lake Macquarie or the Hunter Valley in the last 5 years. He loves the unlimited possibilities and potential that business offers and how he can bring people into the PRD team and help them create an amazing future and lifestyle for themselves and their families. Mark is the Managing Director and Principal of the PRD Newcastle & Lake Macquarie operations, though has employed management staff to ensure that he can focus on what he loves...Selling! Mark has an incredible marketing and support team, as well as having 2 additional agents to provide additional pro-active service to buyers and create competition. With this team dedicated to your property sale, you are getting triple the effectiveness of a standard agent. He will help you select the best option for your situation and will provide you with the strategic advice you need to create a premium on your property, not just the promises that many don't deliver on. As a professional real estate coach and speaker Mark is inspiring, motivating and full of ambition. Mark is one of the most talked about agents in the region and you'll see why when you meet him. He has a great combination of energy and experience that brings a new dimension to your property sale.
View Profile
Paula Ashcroft
Paula Ashcroft

Leadership Team / Residential Sales / Project Marketing

  4.8   (60 reviews)
About Paula
Paula has worked in the real estate industry since 2002. Her experience is wide and diverse including residential sales, land developments, property management and business ownership. Her early career was in accounting and administration and Paula prides herself on attention to detail in everything she undertakes. In the fast-paced, ever-changing world that is real estate, Paula’s steady, patient, and dedicated approach stands out. Tirelessly working to build genuine and trusted relationships, all of Paula’s connections are underpinned by the sense of calm she instils in clients, through her knowledge, experience and support. Committed to helping clients find their next big property moment, Paula’s guidance drives every powerful property move: moving home, moving through to the next stage of life, moving together, as a seamless team, to achieve the client’s unique and personal goals. Paula thrives on regular, open communication, she revels in sharing what she has learned during her 23+ years in real estate, and she firmly believes the best decisions are made from robust information and the collation of all the facts. It is with this commitment to transparency, expertise and generosity that Paula helps clients navigate every step of their property experience, celebrating with them at each key milestone. Outside of Presence, Paula’s routine is deeply rooted in family. On weekends, you’ll find her living her best life with her husband and children, enjoying time with friends, or slipping on her sailing shoes when the weather allows. [6:45am] “My family — my husband and children — are my reason why. With our kids now grown, and school drop off a thing of the past, mornings are spent enjoying quiet and peaceful walks around the lake.”
View Profile
About Chasse

Chasse currently has 4 active property listings and 36 sold property listings over the past 12 months.

View Profile
Diana Apostolovski
Diana Apostolovski

Sales Agent

  5   (1 review)
About Diana
With over 15 years of experience in all facets of real estate including Property Management, Diana specialises in residential sales and this experience has provided her with a solid background in client services and care. Diana is now one of the best and most pro-active agents in the Warners Bay region. Diana initially operated within the property management area of real estate and this experience has provided her with a solid background in client services and care. Diana wanted to broaden her experience into residential sales and seized the opportunity to become a member of the sales team in February 2006, and is now one of the best and most pro-active agents in the Warners Bay region. Diana believes in building long term relationships with her clients and achieves this by providing a meticulous, highly organised and professional service. For her clients this means dedication, constant follow up and delivering on promises. Diana can also speak Macedonian, which enhances her service.
View Profile
About Alex

Alex currently has 8 active property listings and 47 sold property listings over the past 12 months.

View Profile
Nicole Kelly
Nicole Kelly

Operations Manager

About Nicole
With over 15 years experience in the real estate industry and a proven track record of achievement in sales, customer service, business improvement and management. Real estate is something Nicole is very passionate about. Helping clients achieve their goals and making the transition from property to property is something Nicole enjoys. Nicole’s approach is open, honest and informative allowing clients to make informed decisions with regards to their property. Offering this high quality of service to vendors and purchasers has been proven through regular repeat business and referrals from satisfied vendors and buyers.
View Profile

About us

Located in the heart of the Newcastle and Lake Macquarie region, Presence Real Estate exemplifies tailored service and community integration. Every aspect of what we do-and don't do-is finely tuned to the unique needs and lifestyle of our local community. As exclusive platinum members of the Real Estate Results Network (RER), the only agency in our region to hold this distinction, we demonstrate an unwavering commitment to excellence. Our investment in higher-standard marketing, utilising cutting-edge techniques and technologies, positions us at the forefront of the real estate industry. But our commitment goes beyond property transactions; it's a dedication to the community we cherish. We've channeled unprecedented resources into team development, client services, local suppliers, and community initiatives, reflecting our desire to be more than just a real estate agency. Presence Real Estate's mission is to serve and elevate the Newcastle and Lake Macquarie region with integrity, innovation, and a relentless pursuit of excellence, fostering growth and creating positive impacts throughout the community.

Our reviews

  4.8  
121 reviewsacross 30 different locations, showing 6.
about 5 years ago
Paul and Paula are true professionals and an amazing team

Paul and Paula are true professionals and an amazing team. From the very beginning to the end we were so impressed with their communication skills and how organised they are. We never had to chase up anything and they were always on top of everything. We value their advice and opinions, as they are very professional, skilled, ethical, honest and experienced at what they do. They went above and beyond to help in any way that they can. They showed a great level of interest and dedication towards our property and we felt like getting the best result for us was of the highest importance to them - we were not just a number to them. We can honestly say that Paul and Paula gave their absolute best efforts to sell our house, for which we will forever be grateful for. We highly recommend selling with Team Ashcroft!

Paula Ashcroft

Paula Ashcroft

  4.8   (60 reviews)
over 5 years ago
World class from the start

Paula and Paul were fantastic agents! From the moment they stepped into our home we felt at ease and knew we were in the right hands. It was our first time selling and it couldn't have been easier. They are a dynamic duo with decades of experience and knowledge which shows through their professionalism and their ability to keep our nerves at bay. Could not recommend them highly enough!

Paula Ashcroft

Paula Ashcroft

  4.8   (60 reviews)
over 5 years ago
Great communicator

Chasse was very easy to deal with, especially with the negotiation on price. He was professional, accessible and straightforward. He and the team at PRD made this as stress-free as possible.

Chasse Ede

Chasse Ede

  5   (9 reviews)
over 5 years ago
Knowledgeable and professional

Chasse sold our house in quick time through exceptional interpersonal skills and a thorough knowledge of the market. I commend him highly for knowledge and persistence in getting the job done

Chasse Ede

Chasse Ede

  5   (9 reviews)
over 5 years ago
Great professional Service

I cant thank Chasse enough for the work he put into getting my house sold. He provided great information about the market and I always had a very clear idea of where we were up to and what had to happen next. I can highly recommend Chasse and the great team at PRD.

Chasse Ede

Chasse Ede

  5   (9 reviews)
Show all 121 reviews

Our properties

Presence Real Estate Newcastle has 37 properties for sale and sold 232 properties in the last 12 months, showing 4, sorted by most recent activity

For Sale
Price Guide on Request
123/741 Hunter St
Newcastle West NSW 2302
2
2
2
Unit
For Sale
Price Guide on Request
2/22 Churchill Circuit
Hamilton South NSW 2303
3
2
2
Townhouse
For Sale
Price Guide on Request
43 King St
Hillsborough NSW 2290
4
2
2
House
For Sale
Selling $930,000 - $990,000
32 Rae Street
Birmingham Gardens NSW 2287
3
2
2
House
Show all 269 properties
Email
© 2026 RateMyAgent