Our profile

Our reviews

  4.9  
350 reviewsacross 30 different locations, showing 12.
Our qualities as told by our client reviews: detail-oriented, pleasant, supportive, friendly, well-prepared, responsive, clear communication.
Was this helpful?
Tenant review
Repeat tenant
over 4 years ago
Repeat tenant

Have been great to deal with. Keep up the great work.

Professionals Rentals & Sales Mackay

Professionals Rentals & Sales Mackay

  4.9   (168 reviews)
Tenant review
Easy and efficient
over 4 years ago
Easy and efficient

The process with Shai was easy and very quick. The communication was prompt, helpful and polite. Shai made the experience less daunting than I imagined, and I Believe she will continue to display these qualities throughout my renting period.

Professionals Rentals & Sales Mackay

Professionals Rentals & Sales Mackay

  4.9   (168 reviews)
Tenant review
Excellent agent
over 4 years ago
Excellent agent

Great people who looked after me with excellent communication and service

Professionals Rentals & Sales Mackay

Professionals Rentals & Sales Mackay

  4.9   (168 reviews)
Tenant review
Excellent service
over 4 years ago
Excellent service

Excellent service from the staff smooth transition into our apartment

Professionals Rentals & Sales Mackay

Professionals Rentals & Sales Mackay

  4.9   (168 reviews)
Tenant review
Go over and beyond
over 4 years ago
Go over and beyond

We are truly pleased

Professionals Rentals & Sales Mackay

Professionals Rentals & Sales Mackay

  4.9   (168 reviews)
Landlord review
Efficient service!
over 4 years ago
Efficient service!

Madonna seems to have prepared our rental property most efficiently for new tenants, as the photos on the internet indicate. I understand that our previous tenant was not maintaining the interior of the property well, and that a big cleanup was to be expected. Not sure how that went, but it seems that Madonna now has the place looking good again, and has leased the property to a responsible/excellent tenant and her family. This is most assuring for us. Thank you, Madonna.

Professionals Rentals & Sales Mackay

Professionals Rentals & Sales Mackay

  4.9   (168 reviews)
Tenant review
Excellent service
over 4 years ago
Excellent service

Very professional, very approachable compared to many other agencies in Mackay

Professionals Rentals & Sales Mackay

Professionals Rentals & Sales Mackay

  4.9   (168 reviews)
Tenant review
Great agency
over 4 years ago
Great agency

They were reliable, and very helpful when it came to showing the property and quick when processing my application and always replied to any queries i had promptly

Professionals Rentals & Sales Mackay

Professionals Rentals & Sales Mackay

  4.9   (168 reviews)
Tenant review
Review- 62 Carlyle
over 4 years ago
Review- 62 Carlyle

Professional was exceptional, the receptionist was very helpful right from the first day I entered they office searching for apartment . The property agent (Shai) was extremely honest, upfront, and was able to find me a great apartment that fit my budget.She was extremely communicative and super friendly. I highly recommend them.

Professionals Rentals & Sales Mackay

Professionals Rentals & Sales Mackay

  4.9   (168 reviews)
Tenant review
Good agency
almost 5 years ago
Good agency

Good smooth transition, good communication, always helpful.

Professionals Rentals & Sales Mackay

Professionals Rentals & Sales Mackay

  4.9   (168 reviews)
Tenant review
Very professional agents
almost 5 years ago
Very professional agents

My experience with Professional Rentals has only been through Shai Carter. The process of application and inspection was quite quick, which suited me as l staying at the Quest while looking for a suitable unit. Shai offered for me to reapply for 7/10 Gordon St as the first applicant fell through and we were able to sign the lease within 2 days, that being the 24 December and I was able to move in the next day. No complaints from me Shai was very efficient and easy to get along with.

Professionals Rentals & Sales Mackay

Professionals Rentals & Sales Mackay

  4.9   (168 reviews)
Tenant review
Great agent
almost 5 years ago
Great agent

Great agent very understanding and kept communication with the progress of my application. I’m very appreciative to have a support agent

Professionals Rentals & Sales Mackay

Professionals Rentals & Sales Mackay

  4.9   (168 reviews)
157 - 168 of 350
Professionals Rentals & Sales Mackay
Contact Professionals Rentals & Sales Mackay
What information would you like?
© 2026 RateMyAgent