Property Shop Cairns

116-118 Grafton Street, Cairns City, Queensland, Australia 4870
  •   4.7   (50 reviews)

Meet the team

Get to know the 3 agents at Property Shop Cairns.

Lance Richards
Lance Richards

Sales Agent / Auctioneer

  4.7   (52 reviews)
About Lance
I have been successfully selling real estate since 2006 in the Cairns area with a full real estate agent/auctioneer licence. I recognise the need for committed, focused and personable service combined with results - an agent that works with you and for you! In today’s market property knowledge, excellence in negotiations, networking abilities and customer service are integral to maximising exposure to ensure the best result is achieved in the sale of your property. This I can guarantee to you when choosing to sell your home with me. Being an avid property investor myself and coming from a family background based on real estate I understand the enthusiasm for buying, selling and investing through my own first hand property experiences! I believe this to be a great benefit for all of my clients. Internet exposure is an increasingly large part of Selling and Buying, which is why I have created my own website plus social media pages:
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Ben Johnston
Ben Johnston

Sales / Marketing Director

  5   (1 review)
About Ben
Starting his Real Estate Career in the family Business over 19 years ago in Brisbane, Ben brings to the Property Shop - Northern Beaches a wealth of experience in the real estate industry. Having worked in the residential market in Brisbane for 8 years, Ben then took a break for 18 months travelling overseas to see the world. Upon returning he then secured a position as the sales agent at Port Hinchinbrook resort in Cardwell, where he successfully negotiated sales of prime waterfront properties, marina berths and the like. After a few years, Ben then moved further north to settle in Cairns where he worked as a buyer’s agent for a number of Development companies sourcing development sites along the east coast of Queensland and the Atherton Tablelands. Successfully negotiating multi-million dollar land developments and being involved from conception to inception in these ventures, Ben has experience in all levels off development and it is because of this that he considers listing and selling land his true passion. Prior to opening the Property Shop - Northern Beaches, Ben was employed as a Sales manager for Savills Cairns which then re-branded to LJ Hooker Commercial Cairns. In this position Ben negotiated the sale of multi-million dollar commercial investments and negotiated the leases on numerous retail, industrial and commercial properties. With a wealth of experience enthusiasm to burn, a personal approach and proven patience to guarantee that even the most difficult job gets completed from start to finish, you can be assured that Ben’s proven negotiating skills will make sure selling your block of land, house , investment property or development site is brought to a successful conclusion.
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Peter Musso
Peter Musso

Sales Associate

About Peter
Licensed consultant at the Property Shop, Cairns, Far North Queensland - Specialising in project marketing including residential and commercial property sales.
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About us

Our brand has become synonymous with premium properties and developments across Cairns. With a broad spectrum of expertise across Sales, Property Management & Leasing, Commercial and Projects & Developments, our company ethos is to remain committed to providing the highest levels of service, communication and results for our clients. We pledge to perform every activity with integrity, honesty and transparency.

Our reviews

  4.7  
50 reviewsacross 16 different locations, showing 6.
over 5 years ago
Quick and Professional

Ben was available at short notice and provided support and advice professionally. He is very honest, down to earth and knowledgeable. It was a no stress process for us because The property Shop was so organized and professional.

Ben Johnston

Ben Johnston

  5   (1 review)
about 6 years ago
Excellent service/ Communication, Very helpful

Lance assisted us with the purchase of the edge hill property. He worked with us every step of the way getting the answers of which we asked. Buying interstate we had family members inspect the property on multiple occasions and Lance was always readily available and helpful to accommodate this. Very honest, clear communication, beyond helpful, top agent to deal with. Lance is an exceptional example of what all buyers/vendors hope to deal with.

Lance Richards

Lance Richards

  4.7   (52 reviews)
over 6 years ago
Awesome service

From thebstart of the process to the settlement Lance provided a great service. He organised extra viewings on his own time and went out of his way to help us first time home buyers. We were living on the otherside of the country whilst the sale went through and he couldn't have been more helpful. I would highly recommend Lance as your agent

Lance Richards

Lance Richards

  4.7   (52 reviews)
over 6 years ago
Sold my house when others could not

Firstly I am not the type to write reviews for people, but my experience with Lance was so positive I had to make an exception. Firstly Lance was able to get a satisfactory result for me when seemingly no one else could, my house was on the market for over a year with other agents before I tried Lance from a friends recommendation. Within 12 weeks I had an unconditional offer when prior it felt all hope was lost. Lance instantly stood out from others with the volume of potential buyers he brought through the house from day 1, and his constant updates were really appreciated considering the fact I was attempting to sell from outside the country. Secondly, as an oversees sale it was impossible for me to do many of the small things generally required from a seller. Lance kept me updated on what was needed to maintain the property (the few times when he couldn't do these things personally... the amount of times he cleared the pool of leaves and debris between proper cleanings you'd think it was his second profession) and sorted trades and companies for me for bits and pieces that needed tidying up. The amount of work he put in to help me sort things out was truly appreciated. If you want an agent that brings plenty of potential buyers through the door and goes the extra mile to help where he can I honestly couldn't recommend Lance highly enough.

Lance Richards

Lance Richards

  4.7   (52 reviews)
over 6 years ago
Great result - done and dusted in about 6 weeks.

Lance was very helpful in explaining all the marketing options. We chose to advertise online only. The asking price that Lance suggested tallied with our own which we felt was very realistic. Interest in the property was shown immediately and as it turned out, one of those enquiries became the buyer. Lance had advised us to take the early enquiries very seriously and not to think that because we had such early interest that we could now afford to wait for a better offer. Of the two early offers: one was exactly at our price and one a little higher but we decided to go with the lower offer from the information about the two buyers that Lance gave us. The only thing that caused anxiety was the recommended level of the deposit - less than 3%. We have bought and sold 6 properties in North Qld from 1986-2009 and the deposit paid had always been 10%. To be fair to Lance, he was only telling us what the present market would bear although properties sold at auction still expect a 10% deposit on the fall of the hammer. Given that banks demand mortgage insurance if a buyer cannot raise a 20% deposit, it does seem that the real estate industry is expecting vendors to take a much higher level of risk now. In our case, we would be at considerable loss if the sale collapsed after the contract went unconditional. This was because our house was a holiday home and we would be selling the entire contents for a lot less than it would cost to replace them if the sale fell over. The deposit would not cover that loss. Despite our anxiety, we went with Lance’s advice and had a very happy result. Many thanks Lance.

Lance Richards

Lance Richards

  4.7   (52 reviews)
over 6 years ago
Building dreams

Thanks lance for your help and support. Full professional and honest services.

Lance Richards

Lance Richards

  4.7   (52 reviews)
Show all 50 reviews

Our properties

Property Shop Cairns has 20 properties for sale and sold 50 properties in the last 12 months, showing 4, sorted by most recent activity

For Sale
Offers Over $1,195,000
10 Sandbar Avenue
Kewarra Beach QLD 4879
4
2
2
House
For Sale
Offers over $600,000
30 Barrier Drive
Kewarra Beach QLD 4879
Land
Under Offer
UNDER CONTRACT - Contact Agent
30 Whyambeel Chase
Smithfield QLD 4878
4
2
2
House
SoldApr 16, 2026
Show all 70 properties
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