Our profile

Our reviews

  5  
510 reviewsacross 40 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, friendly, honest, supportive, responsive, clear communication, local expert.
Was this helpful?
Seller review
Hardest worker in the industry
4 months ago
Hardest worker in the industry

Steph went above and beyond. This is the second time we have had Steph as our agent, and she will be the only one we will use if we sell again. She knows when to strike, when to hold out and knows her market. Highly reccomend

Steph Hoss

Steph Hoss

  5   (68 reviews)
Seller review
Proactive, organized, communicative and a good result in a tough market.
4 months ago
Proactive, organized, communicative and a good result in a tough market.

We researched, visited and interviewed a few agents prior to selling. Steph impressed us with her knowledge, enthusiasm, good advice/tips, and a really proactive approach, helping us through the myriad of pre-sale prep & improvements, plus coordinating trades & other activities that would help with the sale. Through the sales process, Steph continued to communicate frequently to provide updates, plus genuinely appeared to go above and beyond in her approach to both scheduled and unscheduled inspections. In the end, proof was in the result. While many other similar apartments that came to the market before or around the time of ours are still for sale (or withdrawn/removed), ours sold in a couple of weeks. Would definitely recommend Steph.

Steph Hoss

Steph Hoss

  5   (68 reviews)
Buyer review
Excellent manner, obliging, responsive and knowledgeable
4 months ago
Excellent manner, obliging, responsive and knowledgeable

Nothing was too much trouble for Steph, from offering alternate inspections, to clarifying details on the contract and negotiating with the seller on our behalf. She and her team on the auction day couldn't have been more helpful. Highly recommended :)

Steph Hoss

Steph Hoss

  5   (68 reviews)
Seller review
Steph was positive, helpful & easy to deal with!
4 months ago
Steph was positive, helpful & easy to deal with!

We had a very quick sale & Steph & her team worked with is in an efficient & positive way to a great outcome!

Steph Hoss

Steph Hoss

  5   (68 reviews)
Seller review
Thoroughly competent and professional.
4 months ago
Thoroughly competent and professional.

The best thing I did was to work out pretty early on that Steph is extremely astute and knows her business thoroughly. Hence, I didn't 'do it my way' and trusted in her expertise and followed her advice along the way. It made a significant difference to the outcome. I initially chose Steph because of her market expertise in the inner South and her track record of getting results. I subsequently learnt she works hard for her clients, is extremely honest in her dealings, has great intuition, and is a stickler for detail. I wouldn't hesitate to use her again or recommend her.

Steph Hoss

Steph Hoss

  5   (68 reviews)
Seller review
Outstanding Service and Support
4 months ago
Outstanding Service and Support

Working with Will was a wonderful experience. He was professional, knowledgeable, and very supportive throughout the entire process of selling our apartment He communicated clearly, kept us updated at every step, and made what could have been a stressful process feel smooth and manageable. Will’s dedication and attention to detail gave us great confidence, and we truly appreciated his honesty and guidance. We are very grateful for his hard work and would highly recommend him to anyone looking to buy or sell a property. Thank you, Will, for your excellent service and support. Regards Hang & Tim

Will Peterson

Will Peterson

  5   (41 reviews)
Buyer review
Transparent through the process and open communicator. Expectations set matched reality.
4 months ago
Transparent through the process and open communicator. Expectations set matched reality.

Professional through the buying process and clear communicator. I particularly liked the fact Nick set clear expectations from the start of the negotiation process and stuck to this until the offer was approved. Nick also organised assistance from others at his agency with all engagements leading up to exchange of contracts and delivery of keys. Overall, a pleasure to work with Nick and recommend others engage the agency. Made a stressful process certainly feel less stressful.

Nick Purnell

Nick Purnell

  4.9   (461 reviews)
Seller review
A smooth, supportive experience
4 months ago
A smooth, supportive experience

Working with Steph made the whole sales process feel far less daunting than I expected. She kept communication clear and consistent, which really helped me stay grounded as things moved along. Any time an issue came up, she handled it quickly and without fuss, making sure nothing turned into a bigger problem than it needed to be. What I appreciated most was her ability to explain things in a straightforward, down‑to‑earth way. Steph took the time to clarify details and made sure I always understood what was happening and why. Overall, Steph was reliable, approachable, and genuinely easy to work with. I felt supported from start to finish, and I’d happily recommend her to anyone looking for an agent who communicates well and does all she can to ensure a successful outcome.

Steph Hoss

Steph Hoss

  5   (68 reviews)
Buyer review
Professional throughout the process
4 months ago
Professional throughout the process

I had a very positive experience working with Steph during the purchase of our property. Communication during the offer and negotiation stage was clear and timely. She handled discussions with the vendor professionally and efficiently, which allowed the process to move quickly and smoothly. Overall the purchase process was well managed, and I would be happy to recommend Steph to others considering buying or selling.

Steph Hoss

Steph Hoss

  5   (68 reviews)
Seller review
Excellent result
4 months ago
Excellent result

Among the agents in the inner south, Nick has probably the best knowledge of the local market. An accurate market appraisal and attention to our needs as vendors led to a great result with an off-market sale within days of our final decision to sell.

Nick Purnell

Nick Purnell

  4.9   (461 reviews)
Seller review
Absolutely outstanding service
4 months ago
Absolutely outstanding service

Nick, Angie and the Purnell team were an absolute joy to work with. Nick was able to run a competitive private treaty bidding process that resulted in a great sale outcome. I highly recommend Nick and the Purnell team for the listing of any property.

Nick Purnell

Nick Purnell

  4.9   (461 reviews)
49 - 60 of 510
© 2026 RateMyAgent