2nd investment property, same AMAZING service!!
We've just bought and rented out our 2nd investment property this year through Raine and Horne Redland Bay ... and this is my second review of them in that time because they deserve it!! From the onset, the team knew we were on the hunt for a 2nd investment and proactively engaged their sales team to keep us in the loop and recommended properties that matched our needs. It was a great collaboration between the sales and rental departments at Raine and Horne throughout that process. Working remotely, Fiona and the team were not just instrumental in helping us pick the house, but I'd say without hesitation that their advice helped us feel confident it was a great investment and helped us secure it. We couldn't have done it without them. They stayed actively connected to us through the settlement process to ensure it went smoothly and that we were planning towards getting it tenanted quickly. After settlement, I worked out a plan with several suppliers to do renovations on the property and Fiona continued to engage us to ensure the works went to plan (as we are Sydney based) and they stopped by regularly to check. After settlement, we had some awesome tenants secured within 2 weeks. Fiona recommended the best weekly rate to pitch to the market and Lisa and their team helped us screen the tenants that matched the demographic that best suited the property. We are very happy and the new tenants are very happy, and we feel comfortable knowing we have good long-term tenants. Fiona works very hard at her craft, takes pride in her work and offers a level of expertise that is head and shoulders above the rest. She's transparent, honest, has integrity and will tell you factually what you need to hear for a good outcome, which I thoroughly love. And above all, she's fun and relates on a real human level. A massive thanks to Fiona, Lisa and the wider team at Raine and Horne Redland Bay. You set a high bar for others to try to replicate!!