Professional, personable and incredibly detailed.
Services used: Property Management with Fiona and Lisa.
We came to Fiona at Raine and Horne Redland Bay after having a really bad experience with another agency in the area. The difference was chalk and cheese. Even before we signed on with R&H, it was clear to see Fiona's caring nature and willingness to go the extra mile and explain areas that were 'green' to new investors. It wasn't an easy task for Fiona to take over from the other agency but she did it with such a detailed and professional approach, it really took the stress away from our end (thanks Fiona). Lisa has now taken over from Fiona and the continuation of professionalism, thoroughness and communication has followed through seamlessly. Buying an investment property when you are interstate has its challenges, but when you have the right network of people in your corner, it makes all those complicated things seem a hell of a lot easier. We have absolutely no hesitations in recommending the R&H team and will be using them when the time comes to purchase our next investment property.