Raine & Horne Redland Bay provides us with a service that deserves 5 stars. We as new investors in the market have enjoyed and benefited from their service, and would highly recommend them to our friends.
Raine & Horne Redland Bay
Good communication, prompt action
Raine & Horne Redland Bay
Lisa was extremely attentive and very prompt with her communication. She was very professional and I felt I was in good hands
Raine & Horne Redland Bay
Great communicator, easy to work with, would recommend.
Raine & Horne Redland Bay
Services used: Property Management with Fiona and Lisa. We came to Fiona at Raine and Horne Redland Bay after having a really bad experience with another agency in the area. The difference was chalk and cheese. Even before we signed on with R&H, it was clear to see Fiona's caring nature and willingness to go the extra mile and explain areas that were 'green' to new investors. It wasn't an easy task for Fiona to take over from the other agency but she did it with such a detailed and professional approach, it really took the stress away from our end (thanks Fiona). Lisa has now taken over from Fiona and the continuation of professionalism, thoroughness and communication has followed through seamlessly. Buying an investment property when you are interstate has its challenges, but when you have the right network of people in your corner, it makes all those complicated things seem a hell of a lot easier. We have absolutely no hesitations in recommending the R&H team and will be using them when the time comes to purchase our next investment property.
Raine & Horne Redland Bay
We recently decided to move to a new property management team. We made arrangements to meet with Fiona and Sharon from Raine and Horne Redland Bay to discuss our situation. The team met us at our rental property as arranged, and were very professional from the outset. They had extensive knowledge of the local area in both sales and rentals. After a thorough inspection of our property we were provided with options and advice on the best way to move forward. We were very impressed with this meeting, and decided to list our property for rent with Raine and Horne Redland Bay. Fiona even rang back that afternoon to say that they already had a potential tenant for our property. Fiona has been in constant contact with us to ensure our property was in the best possible condition to lease. We now have a new tenant, and the transition to a new property management team has been seamless. We can't recommend Fiona, Sharon and the rest of the Raine and Horne Redland Bay team enough.
Raine & Horne Redland Bay
I have recently purchased an investment property in Redland Bay. Fiona at Raine & Horne Redland Bay was the one who did the rental appraisal of the property. I was sceptical at her appraisal and thought it was unrealistic. But Fiona has convinced me to let her try and she was actually able to find the tenants within a week. I was very impressed with her performance and her knowledge of Redland Bay rental market. Highly recommended five star agent.
Raine & Horne Redland Bay
We were referred to Fiona and the Raine & Horne team in Redland Bay from our local R&H agent in NSW. Fiona and the Redland bay team have been AMAZING at helping us find an investment property and finding the right tenants. Before we'd even found a place, we contacted them early to introduce ourselves and establish a relationship. They were generous with their time and extremely helpful in every aspect and to every question. There was a strong collaboration between the R&H sales team and the rental team, to assist us in finding a property and getting it rented out (this connection is often lacking with other real estate agents). The sales team have also been proactive in looking out for places we can additionally purchase. On the rental side, Fiona and the team have hands-down been fantastic!! Fiona went out of her way to help us organise and assist with our renovations on the property because we were remotely managing it from NSW. She would often drop by with keys, check on work or follow up something up for us. We found it invaluable help! After getting some great photos and getting the place online for viewing, their expertise helped us secure some tenants at a good rate within two weeks. When it has come to repairs, Fiona and the team have been very quick to reply, getting quotes and organising tradespeople to attend, and ensure that the work is done to a good standard. More importantly, Fiona and the team, are fun to deal with and communicate in a very honest, real and human way that makes the effort of dealing with a rental property enjoyable. For us, they have certainly made it a less stressful process. We have a great appreciation and gratitude for the whole team there, and highly recommend them as agents.
Raine & Horne Redland Bay
Fiona provided excellent service, tenants were found quickly and she communicated well throughout. We have had some minor repairs that have been required and Fiona has been helpful in this regard as well. My wife and I are very happy with the service
Raine & Horne Redland Bay
Been dealing with Kelly for some time now. No problems with her at all.
Raine & Horne Redland Bay
Kelly and the Team at Raine & Horne have been a very professional Property Manager for our rental property. We highly recommended their services.
Raine & Horne Redland Bay
Kelly Hooper is a courteous, committed and honest professional person. She always displays a positive and supportive attitude in all dealings both with owners and tenants. Kelly when in doubt researches to ensure the information is correct and takes the time to listen and work together. Her integrity and cooperation is very much appreciated and valued.
Raine & Horne Redland Bay
