Communication excellent with regular updates from inspections and helpful advice on adapting to a challenging market. Sales team always happy and helpful….felt like part of the family! Would use again if circumstances called for another excellent real estate team to assist with the sale of our property.
Mick Dolphin
Mick is a great communicator, kept us updated at all times and helped guide us through selling a tricky block of land. His advice as a local was invaluable, he was always available and went out of his way to get a good result for us
Mick Dolphin
Mick's local market knowledge was excellent. His approach however was very much by-the-numbers and made too many assumptions and generalisations. He became indifferent and somewhat patronising over time after the first prospective buyer withdrew, with communication dropping off. We ended up finalising negotiations with our ultimate buyer ourselves. On top of this, one specific instance of Mick's sleazy behaviour was very disturbing.
Mick Dolphin
Mick Dolphin is highly knowledgeable in the real estate market and without even hearing of his years of experience as an estate agent, when you sit down to discuss your estate plan you will know he is an expert in his field. He also, not only is brilliant at selling homes, but in taking care of the buyers of the properties (I sold my home via his expertise and he explained buyers situations and why he thought they should or should not make offers based on their needs, not just my own). He sees the importance of selling to the right people. He cares about making good choices and helping others do so too. He is a compassionate man and looks at everyones individual situation, in whom also guides with his wisdom from years of doing the best. He has a great multidisciplinary team who are all experts in their field and maintains and creates brilliant communication between all involved so that you will always be informed and educated in what is involved in the processes ahead. He is trustworthy and reliable, and from all I witnessed, is selective to only work with people with the same virtuous values. I cannot fault him. He knows what he is doing and he finalises his contracts with integrity. check out his sales, he's amazing!!!
Mick Dolphin
Explained the whole process cleanly and clearly, meaning we knew what to expect and was never caught off guard. Used his extensive local knowledge to negotiate a good price for our difficult situation.
Mick Dolphin
Grant was a delight to work with, especially as I no longer reside in the hills. No job too small, with all the contacts needed to get my house ready for sale. All went as planned, very happy with result
Grant Skipsey
Jan Brewster has been an fantastic Real Estate agent, on a very professional and personal level. From the moment the house was on the market till it sold. Mind you in 3 weeks! Even on settlement date Jan was always available to answer questions and help when needed. This the second time Jan has sold my house for me. I would highly recommend her for selling your house for you! Thanks Jan!
Jan Brewster
We found Mick to be very easy to work with. He was happy to talk with us about our inquiries and sent text replies promptly. We received any documents within minutes of getting off the phone. Thanks Mick for your help with our land purchase.
Mick Dolphin
Grant was very knowledgeable about the house and the area and willing to go above and beyond to facilitate the successful purchase of my new house. He displayed joy and enthusiasm with my love of my new property.
Grant Skipsey
The First national Emerald experience was exediate and professional
Mick Dolphin
We had a difficult block of land to sell. Had previous agents try and fail, but Mick was able to come through in the end and get us the sale we wanted
Mick Dolphin
We loved working with Jan. We found her very professional, warm and kind. Thank you for all your help :)
Jan Brewster
