Dealing with this team has been an absolute pleasure because they are so organized and proactive in the management of our property i do not have to worry about this job. This allows me to not worry and go about my day to day life knowing this job of property management is in good hands.
Ray White AKG
To say that Olivia and her team when over and above is an understatement, I was not able to visit the property and Olivia and her team visited throughout the build, took pictures and accompanied the inspectors right up to completion. Amazing market analysis on the area, set a rental price then arranged cleaners and wheely bins etc, held and open home on Wed, tenanted on Friday within a week of settlement.
Ray White AKG
Team at AKG are very professional. Never had issues. Highly recommended.
Ray White AKG & Daisy Hill
We had a great experience with our property agent. From start to finish, they were professional, responsive, and genuinely supportive throughout the entire process. Communication was clear and timely, and they always went the extra mile to make sure everything ran smoothly. Their knowledge of the market and attention to detail gave us confidence every step of the way. We truly appreciate their hard work and would highly recommend them to anyone looking for a reliable and trustworthy agent.
Ray White AKG
We’ve been very impressed with the professionalism and consistent communication of our property manager, Tabitha, and her team. Everything is explained clearly, responses are timely, and we always feel confident that our property is in good hands.
Ray White AKG
Extremely disappointing. Throughout the entire process, communication was consistently inadequate, despite my repeated requests for updates and clarity. Important information was often missing, delayed, or provided only after I followed up directly.A clear example of the lack of attention to detail is the carpet issue. The outgoing tenant presented an invoice for professional carpet cleaning, yet the new tenant immediately reported that the carpet was still dirty upon moving in. This shows that no proper verification or inspection was performed before the handover. Even more concerning, this problem was not included in the bond deduction recommendations, highlighting a serious oversight in the management process.I also felt pressured to accept a tenant who had not even inspected the property, raising concerns about how tenant selection is being handled and whether the agency’s priorities are aligned with the landlord’s best interests.Additionally, there was a complete lack of collaboration and planning when it came to listing the property. Rather than a structured, professional approach, the process felt disorganised and reactive, forcing me to chase basic information that should have been provided proactively.What has affected me most on a personal level, however, was being called “racist” simply because I refused an application from a family whose financial stability did not meet the required criteria (only the son had been employed full-time for three years, while the parents had one short-term full-time role of just three months and a casual job). This accusation was completely unfounded and deeply offensive. Since that moment, I have found it extremely difficult to interact with someone who shows such a brutal and unjust mindset toward me. It is unacceptable for a professional in this industry to react in such a manner simply because a landlord exercises due diligence. Overall, the experience has lacked professionalism, care, and basic respect.
Ray White AKG & Daisy Hill
I have my investment house rent out just within 2 weeks of settlement. Olivia and Kim are so helpful. They are very efficient, detailed and professional. I did not have to worry about anything. They handled everything for me to rent out the property ASAP. It was such a pleasant experience to work with them. Thank you 😊
Ray White AKG
From the moment Olivia Borg took over the management of my property, her planning and execution has been exemplary, setting a high standard for property management service. She proactively provided comprehensive updates regarding every single step of the process, from the initial consultation and setting the optimal rental price to detailing the full marketing and showing strategy. Her messages were consistently timely, clear, and thoroughly detailed, ensuring I was never left guessing and felt completely informed and comfortable with every critical decision being made. I am also impressed and want to mention Lisa Tuttle for her efficiency of operations and am confident of a smooth journey. Thanks to Ray White AKG & Daisy Hill's outstanding professional conduct and meticulously well-planned execution, the entire process—including coordinating necessary preparations and professional photography—moved significantly faster than I had reasonably anticipated.
Ray White AKG & Daisy Hill
Ray White AKG & Daisy Hill team is one step ahed of everyone else, for sure. The team takes very profesionnal and competent approach in balansing out requrements of lanlords and tenants, which leads to "Win-Win" situation. Highly satisfied with partnership with them.
Ray White AKG & Daisy Hill
They are always prompt responses and help all the matters
Ray White AKG & Daisy Hill
Good communication and genuine professionalism
Ray White AKG & Daisy Hill
Ray White Brookwater and Greater Springfield AKG has been an excellent partner in leasing out our very first investment property in the booming suburb of Ripley, QLD. Their management fees and charges are very competitive, and the service quality has been outstanding from start to finish. Special thanks to Olivia Borg (Investment Management Specialist) for providing a great introduction and guiding us through the entire property management process. Having an in-house advertising team made the marketing and tenant selection process seamless and efficient. The team successfully secured the best possible tenants, who have been maintaining our property exceptionally well. Our Property Manager, Kiearnna Green, has been very responsive to all our queries and consistently provided timely updates throughout the leasing process until the tenancy was finalised. We also appreciated being introduced to Ray White AKG’s partner services, which offered discounted rates for tax depreciation schedule preparation and debt collection—another thoughtful touch that added great value. The PropertyMe app they use is also very convenient, giving us real-time visibility into our property’s financials, inspection reports, and other activities. Overall, the Ray White AKG team is efficient, professional, and collaborative, clearly demonstrating excellent teamwork. We highly recommend them to anyone looking for a reliable and proactive property manager to take care of their investment property.
Ray White AKG & Daisy Hill
