Landlord review
almost 7 years ago
Good service
The Ray White Cranbourne Agents have been very good. Keeping you updated about the property viewing and prospective tennants.
Ray White Cranbourne
Our reviews
2256 reviewsacross 50 different locations, showing 12.
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Landlord review
almost 7 years ago
Disappointing
My experience with ray white Cranbourne has been disappointing due to a broken lease, the lack of transperancy and miscommunication has left me feeling betrayed!
Ray White Cranbourne
Landlord review
almost 7 years ago
Management
Better service so far as compared to previous company, bigger team and great management especially Ashley Mayor
Ray White Cranbourne
Landlord review
almost 7 years ago
Peter Fernando
It’s great service can’t complain
Ray White Cranbourne
Tenant review
almost 7 years ago
Ray White Cranbourne
The staff at the Cranbourne agency have been very helpful. They have made everything flow smooth and fast. Making them a pleasure to deal with. Good old fashion service. Well done.
Ray White Cranbourne
Landlord review
almost 7 years ago
Excellent Agents
love dealing with Raywhite Cranbourne, Breanna, Ella & Chloe. They are very professional. So friendly, good communication skills, knowledgeable. Excellent agents.
Ray White Cranbourne
Tenant review
Landlord review
almost 7 years ago
Great team at RayWhite Cranbourne
They did a marvellous job in swift handling of my investment property from existing agents and finding me new tenants for my property. Heads up to Ella, Chloe and Jacob.
Ray White Cranbourne
Tenant review
almost 7 years ago
Great customer service
Ray white has been great with any questions that I have had and replied within a reasonable time frame.
Ray White Cranbourne
Landlord review
almost 7 years ago
interesting.
very interesting to say the least
Ray White Cranbourne
Landlord review
almost 7 years ago
Great Agency
Excellent services and very experienced team.
Ray White Cranbourne
Tenant review
almost 7 years ago
Cold and unfriendly
Although we are grateful for being forwarded the opportunity to rent such a lovely house, at the end of the day that's their job to find tenants on behalf of the Landlord. From there on we have found their customer service and bedside manner to be cold, clinical and impersonal. They seem more focused on protocol and procedure than on friendliness and delivering above average customer service. By no means have they been impolite or rude, just cold and unfriendly. After collecting the keys on a Friday afternoon and heading straight to the property to clean prior to moving in the next day and the Sunday, I was admitted to hospital on the Monday morning at 7am and underwent surgery. Not being discharged until the Wednesday evening. We were 24 hours late returning our copy of the condition report due to this chaos of moving then being admitted to hospital straight away. Ray White refused any requests to show compassion or understanding to our situation, and rejected our condition report. Choosing to follow protocol to the letter over showing any compassion. If the condition reports matched perfectly we wouldn't be so concerned. But their copy had a few discrepancies which we wanted to be noted upon our entry to the lease contract. In this day of social media and consumer satisfaction surveys, we would expect customer service to be of an above average standard. Disappointed in Ray White Cranbourne.
Ray White Cranbourne
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