I have been with Ray white for more than 3 years and have yet to go an experience which was not up to high professional standards. My latest experience with Suri Phak-Uthai as leasing consultant has been excellent and he found a good tenant quickly and conducted thorough research on tenants before approaching me for further discussions and approvals.
Ray White Cranbourne
Excellent staff who are very attentive and great communicators.
Ray White Cranbourne
I viewed a few rental properties through Ray White. One time, the agent was running 5 minutes late but still took the effort to text to let me know, even though it was only 5 minutes. Ray White kept me in the loop on the progress of my applications and, when I was successful, I was phoned and had detailed instructions on next steps provided. I have had no issues in dealing with Ray White and found them to professional and friendly.
Ray White Cranbourne
In terms of finding a new tenant - Ray White at Cranbourne did an excellent job. Found a new suitable tenant quickly, new tenant was able to move in quickly after previous tenant moved out and did a really good inspection report at completion of previous tenant. Excellent and I don't think it could have been much better. However around the same time I made a request for some information I required to complete a tax return. To obtain this information was more difficult than it really should have been - no response to initial email, difficult to speak to anyone on the phone, office not helpful and got transferred to person who was unwell (I think). I'm thankful I finally received the information I was after - but it just seemed to take longer than it needed to and got a bit frustrating. I'm sorry if this comes across as ungrateful - I just didn't receive what I was expecting. I know very little about your office - but I would expect it to be a team that helps each other, rather than expecting a person who is unwell to do their job anyway. Sorry this has taken so long to reply - I would actually prefer to talk to a person rather than write something that I can't explain if it is mis-understood.
Ray White Cranbourne
Firstly I had Kevin Cabezas help set up our account and transfer of the houses accross, then Suri Phak-Uthai assisted with leasing of the property. Both were amazing - courteous, communication was excellent and their updates frequent. They listened to what we wanted and suggested other things - could no be happier.
Ray White Cranbourne
Suri was great, energetic and considered. Appreciated his experience, communication and helpfulness. Thanks so much!
Ray White Cranbourne
Sophie Bridges was great handling our new lease agreement! Highly recommended
Ray White Cranbourne
Mia is super efficient and gets a problem solved and answers provided in a very orompt way. Suri is the nicest person I met over the phone .Glad that we chose you as you have a very nice team.
Ray White Cranbourne
Recently I was placed in a difficult position, where my landlord decided to sell the property I was living in for over 8 years. I had heard of the difficulty in finding a rental property but then found myself searching every weekend trying to find a new home, it was so very hard and disheartening. I had met Sophie Bridges at a few inspections I'd bee to and I found her to be the most professional, approachable, and helpful agent out of all my inspection....and I went to a LOT trust me! I finally found the most perfect home for me and my children and I have Sophie to thank for that. She went out of her way to communicate with me after hours, knowing how stressful it was waiting for an answer. I was so very grateful. After moving I now communicate with Jenny Ho, who is so considerate, professional, helpful, and just an amazing person. You get used to an agent and build a rapport with one person it was so hard changing but I am so happy with the help I get and I highly recommend the team at Ray White Cranbourne. You guys have been amazing. I really can't thank you enough :)
Ray White Cranbourne
Sophie was very helpful and answered my questions promptly. Was very professional and walked me through the process. The application process was fast and moved quickly which suited my needs perfectly. Sofie and the team were very easy to deal with and had a sound knowledge of the local area and the market.
Ray White Cranbourne
Sophie’s performance was absolutely outstanding. She handled all our inquiries with speed, friendliness, and professionalism, and completed every task to the highest level of quality. I highly recommend Sophie and will definitely be utilizing her services for any future needs. Thank you, Sophie, for your incredible work.
Ray White Cranbourne
Big thanks to sophie very helping and supporting
Ray White Cranbourne
