I had an absolutely fantastic experience that I just had to share! From the very beginning, the communication was top-notch. The team was incredibly attentive and made sure to keep me informed every step of the way. I was truly impressed by how promptly they responded to all my inquiries, ensuring that I never felt left in the dark. Their professionalism and dedication to providing excellent service were evident throughout the entire process. I would highly recommend them to anyone looking for a seamless and enjoyable experience. Thank you for going above and beyond Wade and Zach!

Wade Li

star   5   (55 reviews)

Excellent communication with good market knowledge.

Nicholas Richards

star   4.9   (254 reviews)

Zach had extremely helpful and constant communication throughout and encouraged any questions about the process

Zachary Zhang

star   5   (52 reviews)

Nic helped me sell my property and was incredibly diligent throughout the entire process. His follow-up was extremely close and proactive, which kept everything on track. ough the cracks. Plus, his ability to speak multiple languages was a huge help; it made communication so smooth and clear. Thanks, Nic, for a fantastic job

Nicholas Richards

star   4.9   (254 reviews)

Andy is a highly responsible and reliable agent. Selling this size of the property in the current market was not as easy usual. Though Andy worked very hard and effectively assisted us in selling the property to the buyer loving it, at the first auction. Good work done and appreciate his help.

Andy Zhang

star   5   (16 reviews)

I was referred to Anne Gu through a friend, so I initially approached this with a level of trust. However, in hindsight, the experience felt heavily transaction-driven rather than client-focused. During my second inspection, there was no clear guidance or emphasis on arranging a building inspection — a step that I now realise is essential and should have been actively encouraged. As a buyer relying on professional advice, I expected more structure and transparency throughout the process. Instead, key due diligence steps were not clearly addressed, and the process moved forward quickly without giving me sufficient opportunity to properly assess the property. After settlement, I identified multiple issues with the property that could likely have been uncovered earlier with proper inspection. This has significantly impacted my overall experience. While I understand that buyers ultimately make their own decisions, I believe a good agent plays an important role in ensuring buyers are properly informed and supported at each stage. Based on my experience, this expectation was not met. I would be cautious when relying solely on the guidance provided.

Anne Gu

star   3   (2 reviews)

Nicholas is a very professional agent, and always made sure to communicate any updates promptly. He provided sound advice leading up to auction day. This journey to selling our property was made easier because of his work. We are very happy to have chosen him as our agent.

Nicholas Richards

star   4.9   (254 reviews)

Responsive and supportive

Nicholas Richards

star   4.9   (254 reviews)

Excellent service, immediately response, always support with any queries.

Jacob Biviano

star   5   (60 reviews)

I have absolutely no hesitation in referring Jacob Biviano, Ray White Mount Waverley Having met Jacob a couple of years ago, we were impressed with his professional manner, but pleased that we could talk to him anytime we had any queries. He acted on our concerns, his knowledge of the sale process was invaluable. making any decisions so much easier. Throughout the sale process, we were contacted by Jabob informing us of all prospects and progress he had encountered. Should we ever find ourselves once again heading into the real estate market, we most definately will be contacting Jacob again.

Jacob Biviano

star   5   (60 reviews)

We were incredibly impressed by Courtney's & Jacob's knowledge. They went above and beyond, making the process smooth and stress-free. We got a better result than expected!"

Courtney Matthews

star   4.9   (227 reviews)

As a first-home buyer, purchasing a property felt overwhelming, especially because I was working within tight deadlines related to my mortgage approval and government funding. At one point I was close to giving up, but Jacob’s support made a huge difference throughout the entire process. Communication: Jacob was always responsive, patient, and clear in his communication. He explained each step carefully and made sure I understood what was happening at every stage. Whenever I had questions or concerns, he replied quickly and reassured me with practical advice. Market knowledge: His understanding of the local market was impressive. He provided helpful insights about the property, the area, and the buying process, which gave me confidence in making such an important decision as a first-home buyer. Negotiation skills: Jacob handled the negotiation process professionally and with great care. I felt that he genuinely wanted the best possible outcome for both parties, and he guided the process in a calm and constructive way. Professionalism: What stood out the most was his professionalism and dedication. Even when the timeline was tight and the situation felt stressful, he remained supportive, positive, and solution-focused. His guidance helped me stay confident and move forward. I’m truly grateful for Jacob’s help in making my first home purchase possible. I would highly recommend him to anyone looking for a knowledgeable, reliable, and supportive real estate agent.

Jacob Biviano

star   5   (60 reviews)