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Our reviews

  4.8  
618 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: local expert, stress-free process, friendly, supportive, well-prepared, responsive, clear communication.
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Tenant review
Recognise urgency and going over and beyond
over 3 years ago
Recognise urgency and going over and beyond

Paulina K has been very helpful from the moment I inspected the property to the successful application and the BIG move. She has provided with ample support and gone out of the way to connect service providers and managers to help with the move.

Ray White The Bayside Group

Ray White The Bayside Group

  4.9   (999 reviews)
Landlord review
Tara successfully negotiated great compensation outcome for renter property damage!
over 3 years ago
Tara successfully negotiated great compensation outcome for renter property damage!

I am really impressed by Tara Reid’s high level of tenacity and professionalism. Tara negotiated a great bond compensation outcome following recent property damage by renters at my Kayden St, Cheltenham property. In addition to her excellent negotiation skills, Tara is very helpful and remains calm when faced with tricky situations or people. The situation was also able to be resolved without going to VCAT! Thank you Tara!

Ray White The Bayside Group

Ray White The Bayside Group

  4.9   (999 reviews)
Landlord review
Reliable staff
over 3 years ago
Reliable staff

Following up, keeping information flowing and asking good questions was my experience from all the staff.

Ray White The Bayside Group

Ray White The Bayside Group

  4.9   (999 reviews)
Landlord review
Excellence Experience
over 3 years ago
Excellence Experience

Very easy and pleasurable to deal with. Communication and understanding are strong points. Mikaela, Paulina and Suzanne have easy to deal with, providing strong market knowledge and clear outlining of regulations when required. I have been referred to Ray White Cheltenham by a friend and so far it has been better than I imagined. Thank you, Ray White Cheltenham!!

Ray White The Bayside Group

Ray White The Bayside Group

  4.9   (999 reviews)
Tenant review
Quick & easy
over 3 years ago
Quick & easy

I recently worked with Suzanne to find a house on rent, and I couldn't be happier with the service they provided. She is professional, knowledgeable, and extremely helpful throughout the entire process.

Ray White The Bayside Group

Ray White The Bayside Group

  4.9   (999 reviews)
Tenant review
Professional and precise
over 3 years ago
Professional and precise

Sarah has been outstanding in regards to me moving in and she has gone above and beyond answering all my questions and queries whether they are necessary or not and return emails quickly which has also been fantastic.

Ray White The Bayside Group

Ray White The Bayside Group

  4.9   (999 reviews)
Tenant review
Needs to improve
over 3 years ago
Needs to improve

Dealing with the staff was quite good. They responded well to my emails and communicated well regarding my new rental property. It was disappointing to move in and find the unit was poorly maintained and left with a lot of cleaning to do to get to a reasonable standard. Just because it is an older unit it should not mean it is left dirty for the new tenant. I had just spent hours thoroughly cleaning my previous place and have come to my new place to find myself doing the same instead of getting myself organised with my belongings. The standard set by Ray White on this occasion is quite low and needs to improve.

Ray White The Bayside Group

Ray White The Bayside Group

  4.9   (999 reviews)
Tenant review
Good communication and easy going
over 3 years ago
Good communication and easy going

They were right on top of everything contacted me early they were easy going, nice service and nice people

Ray White The Bayside Group

Ray White The Bayside Group

  4.9   (999 reviews)
Tenant review
An Amazing Experience
over 3 years ago
An Amazing Experience

Mark Guthrie and his Rental team are amazing. They were there to help me move into a beautiful property in Mentone. Sussan , Paulina and Olivia were incredibly efficient in there handling of my property search and securing the right house for me. Thank You

Ray White The Bayside Group

Ray White The Bayside Group

  4.9   (999 reviews)
Tenant review
The Best Property Agent in Cheltenham
over 3 years ago
The Best Property Agent in Cheltenham

Ray White is truly the best in the Cheltenham area. From application submission to onboarding. From key handover to setting up the account everything was seamless. Their way of doing and completing work is superb. Their response time to your email or query is matchless. I wish them all the best. Merry Christmas & a very happy new year.

Ray White The Bayside Group

Ray White The Bayside Group

  4.9   (999 reviews)
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