My experience was amazing. From the agent, to the people I spoke to on the phone, I was shown fantastic customer service and friendly communication skills. They were prompt in there replys and made the move for a first timer stress free. Would highly recommend the people and branch of Ray White Cheltenham. Also the people at Ray White home have been amazing. Thank You so much.
Ray White The Bayside Group
We were in a rental recently, as predicted (by me) they nitpicked the property on departure in order to hold back the bond - for a property with existing issues (malfunctions, damage) to a person with an ABI - in other words, on a disability pension. Also, when he applied for another property (unsuitable, were advised promptly) and PAID the month’s rent up front - no hurry to give it back six weeks later. Two thousand dollars - six weeks later. And the potential tenant is allowed twenty four hours to pay / confirm? Assiduously avoid. Incidentally, their contact worker / repairman said he quit working for them because of delays in payment for invoices. And do NOT expect a call back from the office - straight to voicemail.
Ray White The Bayside Group
An extremely high level of service from Damien and the team from first contact until final leasing. Very highly recommended.
Ray White The Bayside Group
Ray white have managed our property for several years as recently found us new tenants. They provided us with regular communication and reports in a manner that suited us well. Would recommend for leasing and rental management.
Ray White The Bayside Group
A few small issues. Slow to respond to requests regarding repairs due to the way ray white deals with repair requests. At times not responsive to messages. Overall not to bad.
Ray White The Bayside Group
The team was excellent. I liked the team because they communicate, work as a team until a tenant is found. Good work girls! Keep it up.
Ray White The Bayside Group
Mirsi was exceptional from start to finish! So attentive, so receptive, so responsive! She went out of her way to ensure that we secured our property without any issues. She was quick to resolve any questions or queries and the process was seamless! We are extremely grateful to Mirsi and her team for such fantastic service! Well done!
Ray White The Bayside Group
While the personal at Ray White were personable and professional, the online application to rent insists on a large amount of personal information and uses overseas operators to check references. This implies that my very personal information is available online to these operators and I have no control of who has access to it. This approach should be reviewed.
Ray White The Bayside Group
My recent experience with Ray White Cheltenham is excellent. I am very impressed and satisfied with their professional approach to the Leasing of my property. They have a very talented team resulting in my property being successfully leased with in 1 week of listing. Great all round result... special appreciation and thank you to Suzanne, Mirsi and Damien who started the process.
Ray White The Bayside Group
Expedient and efficient with application processing and adequate time frames when requesting documents and payment.
Ray White The Bayside Group
The whole leasing process was clear and seamless. Special thanks to Damien and Miroslava in Ray White Cheltenham team. They are very professional and helpful.
Ray White The Bayside Group
I felt that there was some sort of rip off there for us not taking the property that we were not happy with.
Ray White The Bayside Group
