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Our reviews

  4.9  
1063 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: friendly, supportive, reliable, honest, responsive, local expert, clear communication.
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Seller review
The best in the business
over 3 years ago
The best in the business

Thank you Jan, you where an absolute pleasure to work with in the sale of my home .many many thanks ,you went above and beyond, take care ,louise

Jan Lee

Jan Lee

  5   (226 reviews)
Buyer review
Great work
almost 4 years ago
Great work

Excellent job. Highly recommend.

Jan Lee

Jan Lee

  5   (226 reviews)
Seller review
Go with Jan.
almost 4 years ago
Go with Jan.

We had a difficult and stressful transaction caused by the purchasers circumstances which would probably not have finalised were it not for Jans influence and abilities. Definately the one to have on your side!

Jan Lee

Jan Lee

  5   (226 reviews)
Seller review
Professional and attentive
almost 4 years ago
Professional and attentive

Jan Lee was wonderful to deal with, calm and collected always and her communication was excellent. Jan was referred to me and that was a very good outcome. cheers Jan

Jan Lee

Jan Lee

  5   (226 reviews)
Buyer review
Friendly and approachable
almost 4 years ago
Friendly and approachable

Jan Lee, was very professional, friendly and approachable. Jan made sure that everything was done in a timely manner and made the process of our purchase run smoothly.

Jan Lee

Jan Lee

  5   (226 reviews)
Seller review
Stress Free Sale
almost 4 years ago
Stress Free Sale

We’ve used Lisa to sell a property before which she sold very quickly and at the best value. Therefore we had no hesitation in enlisting her help selling another property for us again and again Lisa excelled herself. Living in a different state we couldn’t inspect the house ourselves but Lisa went above and beyond helping us to get the property in a good condition recommending trades to fix things quickly and getting the property on the market as soon as possible. As a result another successful and quick sale which everyone was happy with. Communication is very important to us and Lisa never failed to contact or respond quickly, we will definitely use Lisa to sell our properties again and again.

Lisa Turner

Lisa Turner

  4.9   (78 reviews)
Seller review
Highly recommend Paul and Mel!
almost 4 years ago
Highly recommend Paul and Mel!

From the initial meet and greet, followed with the professional documentation package and prompt property appraisal I knew Mel and Paul were the right choice to sell my property. Not only were they both so knowledgeable about sales in my area and recommendations to maximise my sale price, they are genuine and lovely people who gave me instant confidence I was in the right hands as a first time seller. I had a successful sale within 2 weeks and the whole process was seamless. Highly recommend!

Paul Kotze

Paul Kotze

  4.9   (94 reviews)
Seller review
Selling the family home is the end of a era.
almost 4 years ago
Selling the family home is the end of a era.

Before I sold I did not know Lisa. I admired her because she did letterbox drops in my neighbourhood and followed up on her effort. So in effect this was what got her my listing not waiting for listings to land in her lap but going out seeking them. She conducted herself very professional and gave me feedback throughout the selling process. This to me is so important even if it may sometimes be not what you want to hear. Some agents think you as a vender only need to be told what they think you need to know. I admire her honesty and integrity and wish her all the best.

Lisa Turner

Lisa Turner

  4.9   (78 reviews)
Seller review
Genuine, perfectly matched team
almost 4 years ago
Genuine, perfectly matched team

Paul and Melissa recently sold our house in West End. We were so grateful that we chose to go with Paul and Melissa at Explore, rather than another agent who had reviewed our house. Paul and Melissa estimated that we would get a great price for our house, and they got it! This estimate was $50-100,000 greater than what the other agent estimated we could get for our house. The little bit extra in real estate fees, was certainly well worth the investment. Paul and Melissa did an excellent job marketing our house. The photos and video walk through were beautiful and professional. Paul and Melissa were never pushy. I was a reluctant seller at best, and they were very patient with me, giving me the time and space I needed. When I felt reluctant to continue with the weekend open homes, they were happy to view by request only, and gave me plenty of time to have the house ready for when people were coming through. Paul wrote detailed email updates each week, informing us of the number of views, feedback they had received from open homes, and whether or not we would continue with the current marketing strategy, or whether we should try something else. Paul was always very respectful and never encouraged us to accept a lower offer, if we were prepared to wait for the right offer. Paul and Melissa work as a beautiful team. Melissa has a gorgeous warmth, enthusiasm and ability to relate with others. Paul with his quiet confidence, knowledge, trustworthiness and ability to negotiate the best deal, resulted in us selling our house at a price we were very happy with. Melissa organised the open homes and would often touch base as to how I was feeling. She has lovely compassion, and was very understanding of the mixed feelings of selling a home we had brought our children up in. Melissa even helped contact other agents when we were trying to find a rental last minute. I couldn't recommend Melissa and Paul highly enough and am very grateful that we chose to work with them.

Paul Kotze

Paul Kotze

  4.9   (94 reviews)
Seller review
Responsive agents, easy to work with
almost 4 years ago
Responsive agents, easy to work with

Melissa and Paul were easy to work with and very responsive whenever we had any questions. We were quite pleased with how smoothly the sale went, and would be very happy to recommend Melissa and Paul.

Melissa Kotze

Melissa Kotze

  5   (2 reviews)
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