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Our reviews

  4.9  
295 reviewsacross 20 different locations, showing 12.
Tenant review
Nice experience
over 1 year ago
Nice experience

I chose Re-define Real Estate while searching for a new apartment, and their team provided immense support. Every interaction was smooth, and the staff were eager to offer additional insights and assistance.

Re-define Real Estate

Re-define Real Estate

  5   (118 reviews)
Tenant review
They’re nice
over 1 year ago
They’re nice

They were flexible with our schedule, which we appreciated.

Re-define Real Estate

Re-define Real Estate

  5   (118 reviews)
Tenant review
a smooth and efficient renting experience
over 1 year ago
a smooth and efficient renting experience

Renting in this agency is very efficient and smooth. The whole process is also very standardized, so that as a tenant, I feel protected. In addition, I am very grateful to the customer service staff for providing me with bilingual service in Chinese and English, which helped me overcome the language barrier.

Re-define Real Estate

Re-define Real Estate

  5   (118 reviews)
Tenant review
a perfect rental experience
over 1 year ago
a perfect rental experience

Renting with Helena was great! She quickly found ideal homes, negotiated a good rent, and patiently explained the contract. After my lease ended, she handled the move out cleaning, saving me so much trouble. Highly recommend!

Re-define Real Estate

Re-define Real Estate

  5   (118 reviews)
Tenant review
Good and rapid service
over 1 year ago
Good and rapid service

Staff is friendly, efficient, well-trained. Even replying messages during holidays, which was pretty appreciated and helpful.

Re-define Real Estate

Re-define Real Estate

  5   (118 reviews)
Landlord review
Professional, effective and enthusiastic service
over 1 year ago
Professional, effective and enthusiastic service

The agent helped me find the right tenant very quickly and did a careful inspection of the property.

Re-define Real Estate

Re-define Real Estate

  5   (118 reviews)
Tenant review
highly professional
over 1 year ago
highly professional

The whole service process is very professional and patient, and will answer every question carefully, not only that, but also care about the safety of my trip

Re-define Real Estate

Re-define Real Estate

  5   (118 reviews)
Tenant review
very good experience
over 1 year ago
very good experience

This staff is very very kind.

Re-define Real Estate

Re-define Real Estate

  5   (118 reviews)
Tenant review
Excellent Experience with Re-define Real Estate and Helena
over 1 year ago
Excellent Experience with Re-define Real Estate and Helena

From the first inquiry to the final paperwork, everything was handled with utmost professionalism and efficiency. A special mention goes to Helena, who was instrumental in making the entire process smooth and stress-free. She was always available to answer my questions, provide updates, and offer guidance, making me feel valued and supported throughout the journey. I highly recommend Re-define Real Estate, especially Helena, to anyone looking for a seamless renting experience. Thank you for your outstanding service!

Re-define Real Estate

Re-define Real Estate

  5   (118 reviews)
Tenant review
Very nice services
over 1 year ago
Very nice services

Sister Helena provided me with a great house viewing experience and she provided me with a very smooth communication experience. Her feedback to all my questions was very quick and concise, and I really liked this way of communication. This is the best rental experience I've had in nearly two years.

Re-define Real Estate

Re-define Real Estate

  5   (118 reviews)
Tenant review
Wonderful experience.
over 1 year ago
Wonderful experience.

My agent is very helpful and easy to communicate with. She tried her best to serve us and strived for the best possible accommodation.

Re-define Real Estate

Re-define Real Estate

  5   (118 reviews)
Tenant review
Agent review
over 1 year ago
Agent review

Fast turnaround, good communication, answered all our questions promptly, would reccommend

Re-define Real Estate

Re-define Real Estate

  5   (118 reviews)
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