Communication style was professional and clear. Market knowledge was deep and tailored to my needs. Negotiation style was effective and accurate. Professionalism way above average industry standard. Overall, 10/10
Re-define Real Estate
She help us to secure the right type of property what we exactly needed. She also help us to understand the whole features that the property is offering.
Re-define Real Estate
Kelly was absolutely wonderful to work with, incredibly accommodating during the house inspection, very helpful in discussing the rent agreement, and always quick to respond to all my questions, her warm, pleasant, and professional approach made the entire experience smooth and stress-free. Best of all I have seen till now 😊
Re-define Real Estate
Helena my agent is very easy to communicate with, helpful, and resourceful. The whole process was very straightforward and easy from start to finish.
Re-define Real Estate
Excellent service from Re-define as usual. Managing the change-over of tenants requiring repairs and extensive cleaning in a short time-frame to ensure new tenants were greeted by a clean and tidy property with all appliances and fittings in good working order.
Re-define Real Estate
I had such a wonderful renting experience with Helena! As someone who just moved to Australia on my own, I was quite anxious at first, but I feel incredibly lucky to have met her. She helped me secure a home that I truly love, and went above and beyond to make sure everything was smooth and comfortable. For example, she even arranged for a new carpet to be installed so that I could have a better living environment. What I appreciate most is how genuinely caring she is towards her tenants. Since I’m not always great at checking emails, she would kindly remind me of important updates and make sure I didn’t miss anything. Helena is not just professional, but also thoughtful and reliable. I highly recommend her to anyone looking for a stress-free and supportive renting experience!
Re-define Real Estate
Re-define has helped me rent out my property at Melbourne CBD. They were knowledgeable, extremely helpful and very professional. I had to travel overseas urgently and they took care of everything from advertising to viewing and getting the property ready for renting. Rina at Re-define went over and above with the property management services she has provided. The occupancy rate for my flat has been maximum under their management. I would recommend Re-define 100%, as a property owner, for a hassle free experience!
Re-define Real Estate
As per the title of this review, I love the service as it has been quick and responsive. The team is friendly and helpful so love this positive humane help. Please do fix the letterbox and its key for me for secure letters sent to me. Appreciate it heaps. Keep it up for goodness of humanity. Thanks.
Re-define Real Estate
I had a wonderful experience renting this property. From the very beginning, everything was smooth and well-organized. The place was clean, comfortable, and exactly as described in the listing. All the facilities were in good condition, and it truly felt like a home away from home. The landlord was extremely friendly and responsive, always addressing any questions or minor issues promptly. Communication was clear and easy, which made the entire stay even more enjoyable. The neighborhood was quiet, safe, and conveniently located near shops and public transportation, making daily life very convenient. Overall, I am very satisfied with this rental experience. It exceeded my expectations in many ways, and I would definitely recommend this place to anyone looking for a reliable and comfortable living environment.
Re-define Real Estate
I had a wonderful experience renting this property. From the very beginning, everything was smooth and well-organized. The place was clean, comfortable, and exactly as described in the listing. All the facilities were in good condition, and it truly felt like a home away from home. The landlord was extremely friendly and responsive, always addressing any questions or minor issues promptly. Communication was clear and easy, which made the entire stay even more enjoyable. The neighborhood was quiet, safe, and conveniently located near shops and public transportation, making daily life very convenient. Overall, I am very satisfied with this rental experience. It exceeded my expectations in many ways, and I would definitely recommend this place to anyone looking for a reliable and comfortable living environment.
Re-define Real Estate
I had a really smooth and easy experience from start to finish. The agent was quick to respond, easy to talk to, and kept me updated throughout the process. They had good knowledge of the market and were honest about the property, which helped me feel confident. They were also flexible with inspections and took the time to answer my questions. The move-in process was well organised and straightforward. Overall, it was a stress-free experience and I would definitely recommend them.
Re-define Real Estate
Great experience finding a home through redefine real estate.
Re-define Real Estate
