Response Kellyville & Norwest

About us

Established in 2000, Response Real Estate has been servicing Western Sydney for all real estate needs and we have now expanded to Kellyville and the Hills District. The Kellyville team brings specialist skills in sales and property management. We are a dynamic and progressive team committed to providing responsive service and results in all aspects of real estate. We pride ourselves on our quality commitment, corporate presentation, and an eye for detail. Superior customer service leads to a good reputation for which the company is renowned, but this has not come about by accident. A good reputation is earned. Response Real Estate has the systems in place to ensure that the delivery of excellent service is consistent, monitored, and revised in line with feedback. Our team is premised on a culture of providing a responsive and proactive service through high levels of personal communication, leading-edge technology, innovative marketing, and professionalism.

Tenant review

about 3 hours ago

New tenant

Friendly and helpful agents and staff.

Response Kellyville & Norwest

(77 reviews)

Tenant review

2 days ago

Friendly staff

Helpful and good communication.

Response Kellyville & Norwest

(77 reviews)

Tenant review

3 days ago

2 stars for one agent and 5 for another

I have rated 2 stars for a particular agent, not the entire team. My experience with Sienna was excellent and 5 stars. My experience with Sarah has left room for improvement. The lease agreement was sent to be signed without the condition report. I asked for at least four times for the condition report, as per the legal requirements in Section 29 of the Residential Tenancies Agreement, which state that a real estate agent must send the condition report before, or with, the lease agreement to be signed but it has still not been sent. There was just under two weeks for this condition report to be completed and sent over. Additionally, the lease agreement itself details the wrong term. I was approved for more months than the lease agreement listed and this must be fixed too. I have emailed, called, messaged but these issues have not been resolved yet. The lack of communication, decreased attention to detail and unmet legal requirements have been major changes from the high service I normally receive through this company, which I would ordinarily regard as being to the highest standard.

Response Kellyville & Norwest

(77 reviews)

Tenant review

4 days ago

My experience with overall excellent. Communication was consistent and staff were accomodating.

I had positive experience with the Response Kellyville and Norwest. They were friendly, responsive and helpful, making the process feel smooth and straightforward. I appreciate their professionalism and would happily recommend them to others.

Response Kellyville & Norwest

(77 reviews)

Landlord review

4 days ago

Release following vacancy

Agent took total control to get a quick replacement of tenant who was moving on and I have total confidence in their attention to ensure replacement is best suited for new lease.

Response Kellyville & Norwest

(77 reviews)

Landlord review

4 days ago

Helpful and professional

I've been dealing with Shane and Brad renting out my apartment this year and they are professional and helpful. They found a new tenant for the property in the first viewing who paid the price we were looking for, which is perfect. Ongoing they look after the property for me and ensure the tenant has all they need easily. Just what both the owner and tenant need.

Response Kellyville & Norwest

(77 reviews)

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