Our profile

Our reviews

  4.9  
946 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: friendly, reliable, honest, supportive, responsive, local expert, clear communication.
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Seller review
I can’t recommend him more highly!
over 5 years ago
I can’t recommend him more highly!

Jackson was the Agent when we bought our Unit in Alexandria and, based on the experience we had with him then, it wasn’t even a question for us regarding who to approach when we were looking to sell. You can not find fault with the level of service and professionalism he provides, we were first time sellers and not only did Jackson guide us through the process with patience and expertise but he was on hand to lend support / discuss details of the property we we were looking to buy! I can’t recommend Jackson, and the team he is part of, more highly - hard working, professional, genuine and just an all round pleasure to work with. Thank you for everything Jackson!

Jackson Cox

Jackson Cox

  5   (124 reviews)
Seller review
Above and beyond all expectations !
over 5 years ago
Above and beyond all expectations !

There is no one else in the industry that comes close to Richard. From the level of professionalism that Richard and his team bring to the table whilst treating you like family. It didn’t matter what time of the day or evening it was Richard made himself available, helped us throughout the process and took the time to answer all questions we had. We are thankful for his support and extremely happy with the outcome he achieved.

Richard Baini

Richard Baini

  5   (127 reviews)
Seller review
Great communication, frequent feedback, facts and market knowledge
over 5 years ago
Great communication, frequent feedback, facts and market knowledge

Richard openness, care, informed and timely communication helped ease a particularly difficult time for the sale. He achieved a great result and his market knowledge assisted me to make the decision. Richard listened, gave great advise as an agent and facilitated a great sale price. Thank you for your honesty, care and personal follow up.

Richard Baini

Richard Baini

  5   (127 reviews)
Seller review
Communication and Honesty can't be faulted!
over 5 years ago
Communication and Honesty can't be faulted!

Richard's knowledge and experience has been so valuable in the sale of my property. Just as important though, the high level of communication and commitment to the sale was very comforting. As was the feeling that he is always honest and has my best interests in mind to help achieve the best outcome possible. Always a pleasure!

Richard Baini

Richard Baini

  5   (127 reviews)
Seller review
Simply the best in BURWOOD
over 5 years ago
Simply the best in BURWOOD

After interviewing a number of local agents that are proactive in the area. We decided to engage Ken Miyagawa to sell our Gordon st Burwood property My wife and I liked his strategies and we just knew that he was the right person for the job. His ability to build rapport and communicate with the Chinese buyers is the key to success in this campaign Ken marketed my property very well and it attracted a lot of buyers coming to insepct Also I have seen other auctions from other agencies and I never saw such a big crowd and we were all amazed by the professionalism, presentation and strategies from the whole Richard Matthews Team The final results is even above my dream price and I sincerely thank Ken for his hard work and yes I would recommend all future sellers to talk to Ken

Ken (Hiroyoshi) Miyagawa

Ken (Hiroyoshi) Miyagawa

  4.9   (178 reviews)
Seller review
very professional service!
over 5 years ago
very professional service!

very professional service!

Cherry (Zhimin) Zeng

Cherry (Zhimin) Zeng

  5   (83 reviews)
Seller review
Highly recommend agent
over 5 years ago
Highly recommend agent

During the whole process Ken has approved his professionalism, enthusiasm and reputation. I have been updated with every single information which makes the sale easy and smooth. Highly recommended agent. 房屋销售请找KEN, 简单温柔有疗效,客户体验,与你共享。

Ken (Hiroyoshi) Miyagawa

Ken (Hiroyoshi) Miyagawa

  4.9   (178 reviews)
Seller review
Great communication and professional, high standard campaign
over 5 years ago
Great communication and professional, high standard campaign

Cherry and Richard ran a great campaign, were professional, considerate and overall a very successful sale. Would definitely do more business with this team and the Richard and Matthews real estate.

Cherry (Zhimin) Zeng

Cherry (Zhimin) Zeng

  5   (83 reviews)
Seller review
Premium Service
over 5 years ago
Premium Service

I have bought and sold through Richard, and it has been an absolute pleasure each time. To say the least, the overall experience has been extremely pleasant. Richard is what I would describe as a premium agent. He is articulate, extremely professional, humble and has hyper-real estate knowledge. He has exceeded all of our expectations with such confidence and transparency that my wife and I are just very grateful to have had Richard represent us and our properties. There is no other agents that I have dealt with in the past that measures quite closely to what I have experienced with Richard and his team. A spectacular person with dignity and authentic character. Thank you Richard from the bottom of our hearts. All the best to you and your team, and I look forward to doing more business with you in the near future.

Richard Baini

Richard Baini

  5   (127 reviews)
Seller review
Helpful and effective agent
over 5 years ago
Helpful and effective agent

Cherry was very helpful in organizing all preparations and marketing activities for my property and she also give good market appraisal. The RM team was also very helpful and productivity and achieved a good price for my property.

Cherry (Zhimin) Zeng

Cherry (Zhimin) Zeng

  5   (83 reviews)
Seller review
Truly went above and beyond expectations
over 5 years ago
Truly went above and beyond expectations

We've always been concerned about the level of professionalism and genuine effort real estate agents put into selling a property. This meant we were rather worried about how we'd go with our selling experience. We went with Richard Baini and his team because he had a solid reputation from a number of people we spoke to in the area. The start of the campaign didn't go quite to plan due to market conditions, but Richard and Vivek pivoted multiple times and genuinely worked very hard (and kept us well informed all the way) to bring five registered bidders to the auction, achieving an outcome that was above our reserve with which we were very happy.

Richard Baini

Richard Baini

  5   (127 reviews)
Seller review
‘Well represented!’
over 5 years ago
‘Well represented!’

It was the first time selling our owner occupied home and we couldn’t have picked a better agent to represent us! To disconnect our love for the home that our two cheeky monkeys started their life in was hard but Richard has guided us through the journey and help made the process of selling smooth. We were well informed on the status throughout the campaign and I have never seen anyone work as hard as he has regardless of the time or day. Keeping vendors well informed, working long hours to keep up with vendors expectations and being organised throughout the campaign may be the traits of a good agent however what sealed the deal for us is the confidence Richard had in our home even when we weren’t. Richard, thank you again to you and your team for bringing this home and helping our family move on to bigger and brighter things!

Richard Baini

Richard Baini

  5   (127 reviews)
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