I've experience many real estate agencies over the past few years and I was blown away but the genuine helpfulness and care Robinson Property put into the process. They were highly efficient, excellent communicators and professional. I appreciate how smooth and easy they have made the whole process, and every interaction since.
Robinson Property
I have been with Robinsons for 3 years and I have received fantastic service from all the staff. Jacinta who manages the day to day operations and sends me my monthly receipts etc is lovely. She keeps me updated on any work that needs to be done and is a real peoples person. Erica B who has got me tenants on all 3 occasions is fantastic. She knows the market and ensures she gets reliable tenants which is good for both Robinsons and myself. Great work. Thank you Shivanthi & Niranjan Fernando
Robinson Property
My daughter and I were really impressed with the friendly and professional realestate agent who was showing the property at inspection. She was so considerate of the tenant that was still living here and ensured his privacy throughout the inspection. Erica the property manager rang me on receiving application with problems on downloading ID. We ended up dropping it in at 4pm and Erica rang me early the next day to say we had been accepted. In all our phone conversations with Robinson’s we have received friendly courteous response and they have gone out of the way to help where needed. Especially Erica. Most impressed.
Robinson Property
Great agency, easy to deal with. As we were moving from 3 hrs away they were happt to do everything over email and phone. Jordan was even happy to meet me before opening time to collect my keys due to my work hours.
Robinson Property
Robinson’s property management team are the ultimate professionals. It has been incredibly comforting dealing with Robinson’s team who are able to leverage off years of industry experience working in the local Newcastle area to ensure excellent outcomes for their clients.
Robinson Property
Robinson Property maintains clear communication between tenants and their landlords. The use of email correspondence is incredibly efficient for someone working through a hectic 9-5 weekday schedule and can’t find the time to make a phone call to address any issues. This beats having to phone or call into the branch for any queries, complaints ect. Queries are always followed up and resolved in a very short time frame, in easy to understand language, as opposed to my previous dealings with different agencies who would either not reply, address, or fix any problems/issues regarding the property. Everything to do with Robinson is easy, effective and efficient. I’d happily recommend Robinson to friends and family.
Robinson Property
Really good realestate, gave great information on our property. Everyone was super nice and I would never go anywhere else.
Robinson Property
Having dealt with quite a few different agencies as a tenant, Robinson is one of the better ones. They're approachable, processed our application quite quickly (through 1form) and Jacinta really helped out quickly with some initial issues we had moving in.
Robinson Property
Difficult to contact, doesn't read emails, automated system is poor and irritating
Robinson Property
Robinson Property provided a great experience for my first time renting. They were very responsive to all my enquires and helpful in securing my rental quickly. This was my first time renting, and the agents from Robinson were very helpful in explaining the process and assisting with any queries that I had. There have already been a few small issues with the house, and Robinson were quick to respond and helpful in resolving these. All in all it has been a great first rental experience, and I would highly recommend Robinson Property.
Robinson Property
I had an excellent experience with this agency, they have been very informative and friendly. The team at Robinson have responded to all emails and calls promptly, always happy to assist with my queries
Robinson Property
Robinson property have made renting easy with their easy communication and friendly vibe.
Robinson Property
