Moving from another agency to Robinson's and their subsequent management of our investment property has been excellent. Their guidance on processes with which we were unfamiliar has always been clear and very prompt. Dealing with tenants has been seamless and they have been great intermediaries on our behalf. With a change in tenancy their knowledge of the market has been clearly evident in a smooth transition to a new lease.

Robinson Property

star   4.9   (1613 reviews)

Robinson Property have been my property (rental) managers for more than 20 years. Over this time they have guided me through all the ups and downs of the market, in an accurate, honest, hardworking, reliable & personable manner. I love them as family! Simple as that.

Robinson Property

star   4.9   (1613 reviews)

Robinson Property are a highly experienced and professional real estate agents. It was obvious from our first appointment. We are glad we chose Robinson Property and would highly recommend.

Robinson Property

star   4.9   (1613 reviews)

Highly professional team at Robinson property, and a seamless experience as a tenant! They have made my move so much easier and more enjoyable. I cannot recommend enough!

Robinson Property

star   4.9   (1613 reviews)

Robinson Property have provided me with great service and support, I was Sydney based and was unable to make it in person to the open house however they went out of their way to provide me with a virtual inspection and were readily available during the application process. The signing of the lease and collecting keys has been seamless and staff were very friendly throughout the process.

Robinson Property

star   4.9   (1613 reviews)

I had a problem with the electricity connection. When I contacted my agent, they responded quickly, sent an electrician and resolved the problem before the evening. Appreciate that!

Robinson Property

star   4.9   (1613 reviews)

We had a great experience with Robinson Property. Demi was extremely professional from the beginning to the end of the process. Always keeping us updated in a timely manner. We would recommend Robinson property to anyone!

Robinson Property

star   4.9   (1613 reviews)

Erica and Karen are always there when needed and very helpful in answering my questions and finding the perfect tenants.

Robinson Property

star   4.9   (1613 reviews)

I had a very poor experience with Robinson Property. Communication was very slow and at times, even non-existent. I was very underwhelmed with the level of care and attention I received as a Landlord. Despite promises of clear and consistent communication from sign-on, things deteriorated once the contract was signed. As an overseas resident, I was basically ignored many times by the management team. Even after communicating to them that I wanted to end the contract, there was no effort to rectify the terrible service I received. I tried to have them negotiate a lease renewal with my tenants and my manager Karen and Julie failed to make this happen, leaving me waiting for 2 weeks with no action taken. I had to change property management due to the terrible experience I had. Would not recommend Robinson at all. For the management fees being charged by this company, the service, and professionalism are lacking significantly.

Robinson Property

star   4.9   (1613 reviews)

After desperately trying to find a rental in a heavily pressured market, Robinson had been our rescuers. Dealing with Robinson property felt effortless through the open house, rental acceptance and other inquiries and stages of the rental process. I would strongly consider Robinson property.

Robinson Property

star   4.9   (1613 reviews)

The verandah was a health hazard, covered in pigeon poo, unusable. The agent blew it off when it was mentioned on inspection, but it was never cleaned. Tenant went through the channels to get body corporate to come out, clean verandah and install anti-bird spikes. The agent was clearly more interested in the next client then taking care of the one she had just secured.

Robinson Property

star   4.9   (1613 reviews)

I've been using Robinson for my rental property for many years and have had a great experience, they always communicate well and call you if there is anything to discuss. They are always professional in their dealings. My experience has always been good I have had no bad experiences which them and would recommend them whole heartedly to anyone looking for a real estate agent to look after their investment property. If I ever get a new property in Newcastle or the surrounding suburbs I would definitely Robinson to manage the property.

Robinson Property

star   4.9   (1613 reviews)