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Our reviews

  5  
54 reviewsacross 18 different locations, showing 12.
Our qualities as told by our client reviews: dedicated, stress-free process, well-prepared, honest, local expert, clear communication.
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Seller review
A dedicated real estate agent who empowered us to sell our property.
4 days ago
A dedicated real estate agent who empowered us to sell our property.

A dedicated releastate agent who empowered us to sell our property as the market had entered it's sale downturn. Insightful with good marketing and research skills. Able to negociate with the most difficult of purchasers of property. A good communicator.

Jon Smith

Jon Smith

  5   (58 reviews)
Seller review
Outstanding service in a tough selling market
24 days ago
Outstanding service in a tough selling market

We couldn’t be happier with the service Jon and Zsa-Zsa provided when selling our home in Rochedale South. Despite the challenging market, they went above and beyond, working tirelessly to help us achieve the best possible price for our property. Their communication throughout the entire process was excellent. They kept us informed at every stage, provided clear updates on the campaign’s progress, and made sure we always knew what was happening. One of the things we appreciated most was how approachable and genuine Jon was. He spoke to us like real people, not just clients, and we never felt like we were being given a constant sales pitch. We always felt he was being honest with us and genuinely had our best interests at heart. That made a potentially stressful process so much easier. We really appreciated the professionalism, dedication and support from both Jon and Zsa-Zsa, and wouldn’t hesitate to recommend them to our friends and family when it comes time to sell their own properties. Thanks again to Jon, Zsa-Zsa and the entire team at Smith & Li for all your hard work in achieving a great result for our home!

Jon Smith

Jon Smith

  5   (58 reviews)
Seller review
An Exceptional Agent – A True Gem!
26 days ago
An Exceptional Agent – A True Gem!

We cannot recommend Jon highly enough! Selling our property was an extremely challenging process, particularly given the difficult market conditions. Despite these challenges, Jon consistently demonstrated exceptional commitment, patience and professionalism. We particularly appreciated his honest advice, prompt communication and genuine care throughout the entire journey. Even when things became difficult, Jon remained positive, proactive and determined, continually exploring innovative marketing strategies to achieve the best possible outcome. What truly set Jon apart was his unwavering dedication and willingness to go above and beyond. His transparency, reassurance and genuine commitment gave us confidence and peace of mind throughout what could otherwise have been an incredibly stressful experience. We are sincerely grateful for all the time, effort and hard work Jon invested in selling our property. Selling our home was an incredibly important milestone in our lives, and we feel truly fortunate to have had Jon by our side throughout this journey. We wholeheartedly recommend Jon to anyone looking for a trustworthy, knowledgeable and highly professional real estate agent. A true gem in the real estate industry!

Jon Smith

Jon Smith

  5   (58 reviews)
Seller review
The Ultimate Realtor with Unmatched Care, Patience & Exceptional Expertise
27 days ago
The Ultimate Realtor with Unmatched Care, Patience & Exceptional Expertise

I trusted Jon one hundred percent throughout this entire process. No other realtor out there who would do what Jon has done for myself & my family. Because of his friendly, good nature, genuine dedication, care, & round the clock availability, he went far beyond any of my expectations. I definitely made him work incredibly hard, & even though he is far too professional to ever say it, he never once slowed down. My place was very late to market in 2026, so it was sold during a very challenging time. During this time he always maintained a calm, collected, & reassuring presence, acting as a protective & powerful advocate for me. Especially with all the back & forth negotiations with buyers, Jon was an exceptional negotiator who worked tirelessly to secure the absolute best outcome possible. He is always up to any challenge, doesn’t give up, and will always trust the process & deliver. He is extremely professional & maintains a perfect, no pressure approach, instantly putting you at ease. If there was anything I was uncertain about he was happy to invest the time to explain everything thoroughly, gently providing me with the clear facts so I could make the right decisions with complete peace of mind. Jon truly loves his profession & always strives to do the right thing by his clients. He was more than willing to offer his expert advice & time, & he even extended the same courtesy to my friends out of pure kindness when he had nothing to gain. Community spirited, wonderfully kind, & always supportive, anyone would be incredibly fortunate to benefit from his 25 plus years of experience & truly unmatched local knowledge. When looking for a realtor in the future there is no doubt in my mind that I will be in exceptional safe hands with Jon. I cannot recommend him highly enough.

Jon Smith

Jon Smith

  5   (58 reviews)
Seller review
Professional, responsive and supportive throughout the sale. Highly recommend Jon.
2 months ago
Professional, responsive and supportive throughout the sale. Highly recommend Jon.

Jon was great to work with throughout the sale of our property. He kept us well informed throughout the process, was always easy to get hold of (and I had a lot of questions!), and provided regular updates on buyer interest and feedback. We really appreciated the effort he put into preparing the property for sale, going the extra mile when needed to make sure everything was ready (even purchasing a few extra items himself to help present the home at its best). His support and guidance from start to finish made the process much smoother and less stressful. We're very grateful for his help and would happily recommend Jon to anyone looking to sell their property.

Jon Smith

Jon Smith

  5   (58 reviews)
Seller review
Excellent communicator, with valuable knowledge of the market, proven negotiator and professional.
3 months ago
Excellent communicator, with valuable knowledge of the market, proven negotiator and professional.

Jon demonstrated great knowledge of the suburb where we live. Every step of the way we had confidence that the Jon would negotiate the best outcome for us. He was very reassuring and calm when we needed it most. Proficient in every aspect of selling our home. We are very happy with the results, and would recommend both him and Sandy for the sale of your home.

Jon Smith

Jon Smith

  5   (58 reviews)
Seller review
Very supportive throughout the process of the sale of my mum’s house.
3 months ago
Very supportive throughout the process of the sale of my mum’s house.

Jon had complete transparency through the process. He went above and beyond to support and assist. His professionalism was without fault. Jon was very easy to communicate with, he was always friendly and respectful.

Jon Smith

Jon Smith

  5   (58 reviews)
Seller review
Jon was approachable,  honest, helpul, knowledgable, a hard worker and achieved a good outcome.
3 months ago
Jon was approachable, honest, helpul, knowledgable, a hard worker and achieved a good outcome.

I recently sold my property in what was a challenging market, and I couldn’t have been happier with Jon as my agent. Jon worked extremely hard throughout the entire process and was always honest and upfront. He genuinely pursued the best possible price rather than simply telling me, “This is the best we can get.” He communicated exceptionally well, kept me informed, and was very supportive when things became challenging. I also appreciated having Sandy as part of the team. As I was considering both selling and renting the property, Sandy was very helpful in exploring the rental option with me. Having both Jon and Sandy available meant I felt I had access to a team rather than just an individual agent, which was reassuring throughout the process. Jon also went above and beyond in the little things. On one occasion, he even took the time to give the lawn a quick trim before an open house, which I really appreciated. I would have no hesitation in recommending Jon and his team to anyone looking for an agent who is hardworking, honest, committed and genuinely focused on achieving the best outcome for his clients.

Jon Smith

Jon Smith

  5   (58 reviews)
Seller review
Highly professional agent
4 months ago
Highly professional agent

I chose Jon Smith to sell my property because of his local knowledge of the Coopers Plains area. From the very beginning Jon clearly explained his expectations for the sale. He kept me informed every step of the way and was always willing to offer his help, organise tradesmen etc. I would have no hesitation in recommending Jon and his team. Irene Marshall

Jon Smith

Jon Smith

  5   (58 reviews)
Seller review
Excellent agent from start to finish
6 months ago
Excellent agent from start to finish

From start to finish of the sale process, Jon Smith was exceptional. The property we wished to sell is not your standard property. Jon knew the local market and the potential buyers extremely well. He advised us on preparing the property and he was totally across all legal aspects of the sale process. Jon was very active and prompt communicating with us and the conveyancing team. His explanations were clear. Once the campaign started, Jon was the best real estate agent we could ask for. He was very active with potential buyers and inspections, and we got regular updates along the way. I highly recommend Jon and Sandy if you're looking for a real estate agent in the area.

Jon Smith

Jon Smith

  5   (58 reviews)
Seller review
Patient, understanding and an agent for the people
8 months ago
Patient, understanding and an agent for the people

We have been communicating with Jon little over a year regarding the sale of our unit after we met him at an open home in Coopers Plains. We really appreciated that he could give a well-balanced and well-rounded approach to both buyer and seller; this is something we have never experienced when trying to buy property and knew he would be the right fit for us when selling. Whilst we could not always find the right time to list, Jon was incredibly patient, respectful and did not pressure us into taking any decisions. We didn't once feel like an inconvenience and he always had time for us. He's not afraid to roll-up his sleeves and get his hands dirty, and has also introduced us to other amazing businesses to help make things happen. He is an agent that you can trust and is there for the people and not just the sale. Definitely recommend!

Jon Smith

Jon Smith

  5   (58 reviews)
Seller review
A Trusted Partner - Best in the Industry
8 months ago
A Trusted Partner - Best in the Industry

My interaction with Jon and Sandy from Smith & Li started with the sale of my parents property at Moorooka approx. 6 months ago and more recently the property at Mt Gravatt East. From the very start they demonstrated the same honesty, integrity and transparency at every point, whilst maintaining clear and accurate communication during the entire process. Jon started making the required preparation arrangements prior to sale as soon as we engaged and basically took the project on as if it was his own. His hands on approach, advice and guidance led to the prompt successful sale of the property and we could not be happier with the result achieved. I would whole heartedly and highly recommend Jon, Sandy and the team at Smith & Li to anyone looking to buy or sell property, be it now or in the future. Their combined experience and skill set places them at the top in their industry. Sincere thanks on a job well done. John F.

Jon Smith

Jon Smith

  5   (58 reviews)
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