Sam has been wonderful from the moment we met him at his open home to where we currently are in the process of settlement. He has been professional, polite, upfront and so kind. He is true to his word on contact and processes and made the purchase of our first home smooth easy and absolutely stress free! If I could give Sam more stars I would!
Sam Dyne
Sam, Tom and the team were all very helpful in making the process smooth. Sam was there every step of the way, making it easier on me as it was a first time sale for me! The photos turned out perfect, and Sam was able to negotiate with buyers to get the right outcome ! So happy I chose stone, would recommend !
Sam Dyne
Working with Jess was a fantastic experience! Jess provided valuable insights and advice, helping us make informed decisions every step of the way. Communication was always clear and timely, making the entire process smooth and stress-free. We highly recommend Jess for anyone looking for an expert in the real estate market. Thank you for sharing our home-buying journey with us!
Jess Doolan
Sam and his team were the upmost help during the processing of selling my home. Sam was extremely prompt and clearly explained each step and was available to answer any questions I had. Would strongly recommend Sam and his team to anyone who is looking to sell in the future.
Sam Dyne
Sam was very professional in the whole process especially with the tenant. The property took a while to sell but Sam was persisted.
Sam Dyne
I recently sold my home with Jess Doolan during a challenging market period. Her communication was exceptional throughout—she responded promptly to calls and texts, and provided detailed feedback after each open home, clearly identifying potential serious buyers. Jess never canceled a scheduled open home and arranged several private viewings for interested parties who couldn't attend regular sessions. When faced with a slow market, she proactively suggested alternative strategies, including arranging competitively priced staging furniture to create an inviting atmosphere. Her team ensured the property was presentable before showings by vacuuming and airing out the space. There were a couple of instances where lights were left on afterward, but this was minor compared to the overall service quality. In retrospect, our initial listing price may have been optimistic. While Jess was confident we could achieve a higher price, starting lower might have generated more immediate interest. Jess's personable nature, consistent communication, and genuine effort to sell my property were evident throughout. She was honest, reliable, and demonstrated true professionalism even when facing market challenges. I would recommend Jess Doolan to anyone looking to sell their property.
Jess Doolan
Jess was excellent to work with. She made the process as easy as possible. Very friendly and made the process as painless as possible. Lovely person that cared for our needs.
Jess Doolan
I have known Jess professionally for over 10 years and have bought and sold a property through her. Jess and her team were very professional and maintained good communication. Jess is very experienced and I would highly recommend her.
Jess Smith
Jess and her team are by far given me me gold class service. From our first meeting and all the way through to SOLD Jess has given me beyond gold class service. I live in Adelaide and she sol my dad’s house in Canberra. Jess and her team did everything. Jess arrange a gardener, hose cleaning, dressed for sale, whatever I needed she got it done, weekly report, daily calls. If you’re selling or buying you would be not to talk to her. Thank you so much. Love your work.
Jess Doolan
Jess provided an exceptional level of service throughout the property purchase process. Jess’s in-depth market knowledge, transparent communication, and professionalism were evident at every stage. Jess explained each step clearly and concisely, ensuring we fully understood our options. No query was too small, and she responded promptly—even outside business hours. Her confident and customer-focused approach made the experience seamless and stress-free. A truly outstanding sales professional
Jess Smith
We have known Jess for many years in the property market in Canberra and have always found her insights, approach to problem solving and recommendations to be exceptional. This was our second sale with Jess. When we made the decision to sell, given that our property was leased through Stone we didn't hesitate to contact her to manage the sale of our home. She came to our house to talk about timeframes, approaches, comparable properties, market conditions, ideal circumstances and more. Communication was regular and informative, so we knew what was unfolding and the next steps throughout the whole process. A great result with a happy buyer and we couldn't be happier ourselves. We would highly recommend Jess to anyone we know (and anyone we don't). She is a pleasure to deal with and professional in all aspects of her work.
Jess Smith
We really appreciated Jess's no- nonsense and honest professionalism.
Jess Doolan
Stone Gungahlin
