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Our reviews

  5  
938 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: reliable, honest, friendly, supportive, responsive, local expert, clear communication.
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Seller review
Wonderful agent
about 2 years ago
Wonderful agent

Jess recently acted for us in the sale of our house. We couldn’t have asked for a better team than Jess and Alex. They guided us through every step of the process and achieved an amazing outcome. Jess and Alex work together like a well oiled machine. They helped us with everything from getting contracts ready, styling, presentation and everything in between related to the sale. Jess was always available for a quick call with any questions we had and kept us updated frequently. Jess showed great insight into the property market helping us achieve an amazing result. We couldn’t recommended Jess and Alex highly enough and the team behind them at Stone Real Estate.

Jess Doolan

Jess Doolan

  5   (267 reviews)
Seller review
Wonderful Experience with Jess Smith
about 2 years ago
Wonderful Experience with Jess Smith

Jess recently sold our home. She worked tirelessly to achieve a fantastic outcome. Her knowledge of the market was second to none and her personal attention to every open home was very welcome. She kept us up to date on a regular basis and was a pleasure to deal with. When it came to auction day, her strategies to accomplish a sale were very well thought through and easy for us to understand. We cannot overstate how impressed we were with Jess and highly recommend her.

Jess Smith

Jess Smith

  4.9   (818 reviews)
Seller review
Experience and knowledge
about 2 years ago
Experience and knowledge

Jess applied her experience and knowledge of the local market to guiding us through a seamless campaign and a great outcome.

Jess Smith

Jess Smith

  4.9   (818 reviews)
Seller review
Highly recommended!
about 2 years ago
Highly recommended!

Sam was an absolute pleasure to work with through the process of selling our home. He has excellent communication skills, keeping us appraised of interest in our property. Sam followed up with visitors to our open house inspections and reported back to us with feedback. He has a good knowledge of the changing Canberra market conditions and discussed with us possible changes in strategy. Sam is flexible and provides a comprehensive service, he was happy to attend and successfully bid for us at the auction of our new house. He is professional and takes pride in his work. Sam provided a timeline which guided us through the process, recommending various professional services, eg handyman, stylist, gardener, attorney, which we utilised and were very happy with the results. We have no hesitation in highly recommending Sam Dyne.

Sam Dyne

Sam Dyne

  5   (201 reviews)
Seller review
Excellent service
about 2 years ago
Excellent service

Sam was very professional and great to work with, great communication and dedicated to his job.

Sam Dyne

Sam Dyne

  5   (201 reviews)
Seller review
Genuine, Helpful and Knowledgeable
about 2 years ago
Genuine, Helpful and Knowledgeable

We recently had the pleasure of working with Jess and her team to sell our home, and we couldn’t be more grateful for her exceptional service. From the very beginning, Jess provided clear guidance and made sure we understood every step of the process. Her professionalism, knowledge, and genuinely helpful attitude made what could have been a stressful experience feel smooth and manageable and nothing is too much trouble for her. Thanks to her expertise and dedication, we achieved an amazing outcome. I truly appreciate her commitment to our needs and her ability to make us feel confident and supported throughout the entire process. If you’re looking for a real estate agent who is not only highly skilled but also truly cares about her clients, we wholeheartedly recommend Jess and Alex. They are the best!

Jess Doolan

Jess Doolan

  5   (267 reviews)
Buyer review
We would give 10 stars if it was an option
about 2 years ago
We would give 10 stars if it was an option

We recently purchased our dream home through Jess, and the experience was nothing short of amazing. Jess is very personable, easy to talk to, and always made us feel heard. She listened to us, answered all our questions, and provided exceptional customer service every step of the way. Her deep market knowledge and excellent communication made the process smooth and stress-free. We couldn’t be happier with our new home, and we would highly recommend Jess to everyone!

Jess Doolan

Jess Doolan

  5   (267 reviews)
Buyer review
Great Work From Start to Finish
about 2 years ago
Great Work From Start to Finish

The initial listing Sam wrote had all the information I needed to know I was interested in the property so I knew I wasn’t wasting my time by attending the open home. Whilst making the offer he was prompt in responding to queries, knew the answers to my questions about the property, and was straightforward to deal with. In instances where follow-up was required (I.e. with the seller or body corporate) Sam did so expeditiously. There were no high-pressure tactics used during the buying process and overall the experience was far less stressful than anticipated due in no small part to how Sam conducted himself. 5/5 would buy from again.

Sam Dyne

Sam Dyne

  5   (201 reviews)
Seller review
Excellent!
about 2 years ago
Excellent!

Jess and Alex are knowledgeable about the selling process. They are straight-forward and don't run you around. They get the job done. If you are looking for a team that knows what they are doing from beginning to end, are respectful, open to ideas and feedback, and very professional about what they do, then this is the team for you. Jess was able to spot our buyer from the first open house! Two open-houses later, she had sealed the deal. We had a very short timeframe to sell and this team delivered. We are grateful :-)

Jess Doolan

Jess Doolan

  5   (267 reviews)
Seller review
Highly Recommended
about 2 years ago
Highly Recommended

We had a fantastic experience working with Sam at Stone Real Estate. From start to finish, he was the epitome of professionalism. His deep knowledge of the market and the selling process made everything smooth and stress-free. What truly stood out was his integrity—he was always honest and transparent, ensuring we made the best decisions for our needs. Sam is a true professional, and we couldn’t be happier with the result of our sale.

Sam Dyne

Sam Dyne

  5   (201 reviews)
Seller review
Knowledgeable, professional and personable
about 2 years ago
Knowledgeable, professional and personable

We found Jess Doolan to be very professional. Her knowledge of the real estate market for our type of home in our area proved to be accurate. This provided a good basis for deciding the price to be accepted on the day of auction. Jess’s communications and that of her team were timely and useful. We were given regular updates on the progress of the sale process. Most of our in-personal contact with the Stone Team was with Jess Doolan. She was our regular advisor and conducted most of our ‘open-homes’. Jess brought a very personal and reassuring presence to what was at times a rather exhausting and anxious process. We would be happy to use Stone Gungahlin’s services again. Philip Brown & Veneta Amies

Jess Doolan

Jess Doolan

  5   (267 reviews)
Seller review
A+ Agent -highly recommend
about 2 years ago
A+ Agent -highly recommend

Great communication, friendly, approachable and they got the price we wanted! Have used Jess and Shaye before and will again!

Jess Smith

Jess Smith

  4.9   (818 reviews)
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