Trustworthy, transparent, communicative and kind
Jess was excellent to deal with. Having had several negative experiences with other Canberra agents, Jess and the team at Stone were a breath of fresh air. Jess kept my partner and I informed at all stages of the purchase process. She provided realistic pricing advice and was quick to update us on any developments with the property. We were particularly impressed by the way Jess and her team conducted the pre-auction offer process. It was transparent, efficient and fair. Jess was quick to check-in at all stages of the process and responded promptly and comprehensively to all requests for additional information. Jess consistently treated us with respect, kindness and compassion. We remained confident throughout the purchasing process that Jess that was behaving ethically and transparently, and that she was genuine in her desire to get the best possible outcome for everyone involved. We would highly recommend Jess to any prospective buyers or sellers.