Initially Michael did not reply to my enquiries via email or voice message. At first inspection he replied to my questions in a condescending tone. This all changed once he saw that we were serious contenders for the purchase. At auction the property was passed in with us being the highest bidders. We were only given direction as to what happens next when we asked, as Michael was racing off to his next property. Michael did work late into Saturday afternoon negotiating with the vendor and ourselves.

Michael Egan

star   4.9   (98 reviews)

Our journey with Mark, his principal Adam Moore and their Stone team began in 2018 when we expressed an interest in downsizing from our 4-bedroom home to an apartment. Mark told us about owners who were looking to upsize. Mark arranged for an off-market inspection of their property and it was enough for us to " pull the trigger" and prepare, then place our home on the market so we might be "cashed up" should the apartment officially be listed for sale. Fast forward and we sold for a price that reflected the market circa early 2019. Shortly after our sale, the apartment we had our eye on went on the market - as we knew it would be, with Mark and Adam. We joined the queue of potential buyers and were fully briefed throughout, left never in doubt about the price guide or expectations of the vendors. This helped us with our budget and motivated us to pursue as far as we could. Fortuitously we secured the apartment - so no need to say how happy we are with the overall result of around 6 months of emotional investment. We would happily recommend Mark to anyone looking for clarity and professionalism.

Mark Skeens

star   5   (148 reviews)

Our journey with Adam, co-agent Mark Skeens and Team began in October 2018 when we expressed an interest in downsizing from our 4-bedroom home to an apartment. We were told of owners who were looking to up-size; Adam's team arranged an off-market inspection of their apartment and it was enough for us to "pull the trigger" and prepare, then place our home on the market so we might be "cashed up" should the apartment officially be listed for sale. The sales campaign of our home was well-communicated and implemented. We were introduced to a stylist who worked with our existing pieces of furniture, rather than being up-sold into an expensive total restyle of our dwelling. Adam's post-inspection briefs, meetings and communication were detailed and easy to follow. We were never in doubt as to who our potential buyers might be. Fast forward and we sold for a price that although not what we had originally anticipated, was given Adam's fair assessment, a true reflection of the market in early 2019. We were encouraged to 'meet the market' in order to secure the sale and leave ourselves in the best position to pursue our 'dream'. So we did. Further, Adam's commission arrangement, where we were given the option to select the percentage rate (within a scale) was something that instilled great confidence in his service package. Shortly after we sold the apartment we had our eye on went on the market. We joined the queue of potential buyers and were never in doubt about the price guide or expectations of the vendors. This helped us work out our budget and motivated us to pursue as far as we could. Fortuitously we secured the apartment - so no need to say how happy we are with the overall result of around 6 months of emotional investment. We would happily recommend Adam, Mark and Team to anyone looking for clarity and professionalism.

Adam Moore

star   4.8   (204 reviews)

Adam has a unique style when it comes to approaching the house selling process. He offers prospective buyers a new electric bike and lures in auction punters with his coffee cart! He really does take the time to understand his clients needs, from both sides and builds very effective working relationships with both buyers and sellers. He also conducts an open book negotiation approach which whilst it ensures absolute transparency in any 'dutch auction' process, personally I am not 100% convinced that this approach takes the direction of the value in higher enough increments for the seller. One of the main contributing factors to our lower sale price than expected or indeed predicted by Stone was the fact the market fell. Whilst this issue is out of everyone's control, I did feel that I had to push the agency to make sure they were chasing down every lead with prospective buyers. Being honest, this is probably typical of most estate agents of late, who have enjoyed long term vibrant market conditions where the sales came relatively easy. Overall a good experience with a positive outcome.

Adam Moore

star   4.8   (204 reviews)

Our experience with Adam and his team was fantastic from start to finish. The entire team were great - their communication was excellent and they helped us at every step of the way. Adam achieved a price well above our expectations and went above and beyond to secure the sale of our house.

Adam Moore

star   4.8   (204 reviews)

Candice and Laura are very professional and sold our home in 2 weeks. Candice also assisted us with the purchase of our apartment. She is very pro-active and helped us through some complications with guidance and assistance. Candice is very personable and a delight to deal with.

Candice Cattell

star   4.8   (224 reviews)

Michael has been very professional, helpful, friendly and patient. A smooth home buying experience and he always easily contactable to answer any of my questions big or small. My parents purchased a unit from Michael a few years prior and had glowing feedback, which gave me further confidence throughout the process. A great result & thanks again for all your help!

Michael Egan

star   4.9   (98 reviews)

We selected Michael to represent our property because of his extensive experience within the local market as well as based on the recommendation of friends. Michael exceeded our expectations in terms of his passion, knowledge and work ethic. Professionalism personified!

Michael Egan

star   4.9   (98 reviews)

Candice has a nice manner which makes it very easy to work with her. She was good at following up all issues related to the sale of our unit and got back to us very quickly. I was impressed that on several occasions she called us out of hours on several matters important to the unit sale. She is very professional and has a high regard for her clients. I would recommend Candice to anyone planning to sell their home or apartment.

Candice Cattell

star   4.8   (224 reviews)

Fantastic. Very thorough. Excellent attention to detail. Always dependable.

Candice Cattell

star   4.8   (224 reviews)

Michael many thanks for the professional way you handled our unit purchase. You guided us through the purchase process and were available to answer all our questions. We would have no hesitation in recommending you and the team at Stone.

Michael Egan

star   4.9   (98 reviews)

What a wonderful agent who looks after all the people that want to move to Manly. I can thoroughly recommend her.

Candice Cattell

star   4.8   (224 reviews)