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Our reviews

  4.9  
599 reviewsacross 29 different locations, showing 12.
Our qualities as told by our client reviews: reliable, friendly, supportive, responsive, honest, clear communication, local expert.
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Buyer review
Professsional, easy to deal with and efficient
7 months ago
Professsional, easy to deal with and efficient

We dealt with Todd as the buyer of a property. Todd was professional, easy to deal with, not too pushy, transparent on process whilst clearly defending the sellers. It made the negotiation far less stressful. Once the price was agreed, Todd was very efficient and we transacted same day! Todd was always available for any questions. As a result, we very much appreciated working with him.

Todd Baker

Todd Baker

  5   (46 reviews)
Seller review
Kept up to date on all steps
8 months ago
Kept up to date on all steps

Chris from Stone Real Estate was always available to contact and so helpful explaining how the sales process was going. Chris and his team were across everything and made the sales process easy for us.

Chris Elliott

Chris Elliott

  4.9   (124 reviews)
Seller review
Personal focus on the client and not simply on the sale transaction
8 months ago
Personal focus on the client and not simply on the sale transaction

I don’t even know where to begin describing how wonderful it has been working with Louise. From our very first conversation, it was clear her approach went far beyond simply listing my property. She offered thoughtful guidance on the best pre-launch work, sometimes suggesting things I wouldn’t have considered — but the results spoke for themselves in the outstanding sale price achieved. What impressed me most was that Louise never treated me like just another transaction. She went out of her way to attend meetings I hadn’t expected her at, and always maintained open, transparent communication that gave me confidence every step of the way. Her warmth and patience really stood out. Louise explained everything clearly, never rushed me, and made me feel every question mattered. She remembered the little details, checked in regularly, and always ensured I was comfortable before moving forward. That kind of attentiveness is rare, and it made such a difference. Louise strikes the perfect balance between professionalism and kindness. She knows the market inside out, anticipates challenges before they arise, and handles negotiations with skill. Yet she also brings a very human touch — reassuring me when doubts crept in, calmly guiding me through stressful moments, and celebrating the wins with me. She never lost sight of the fact that this process was about more than just selling property — it was about my home, my life, and my peace of mind. I started this journey hoping to find a good agent. What I found in Louise was so much more. She is not only exceptional at what she does, but also someone I now hold in genuine gratitude and admiration. I would recommend her in a heartbeat to anyone wanting an agent who is deeply competent, genuinely kind, and truly committed to her clients. Louise transformed what could have been a stressful chapter into such a positive experience, and for that I’ll always be thankful.

Louise Ashdown

Louise Ashdown

  4.8   (110 reviews)
Seller review
Beyond expectations for support, service and outcome
8 months ago
Beyond expectations for support, service and outcome

In prep to the sale of my property I've met with 5 different prominent Real estate agents in my areas and I selected Stone and Maria as Agent largely due to her deep knowledge of the local market, her demonstrated expertise in preparational work pre-launch, marketing approach and lastly her conducive personality. It was apparent from the onset that this decision was correct: Maria's guidance on the prep work, her team availability and cordiality in project managing the work and the end result exceed my expectations. during the campaign, her communication was excellent with detailed information and her ability to distil key messages as the campaign progressed. I felt that Maria continuously offered a bespoke and tailored approach toward my property without being yet another transaction in her portfolio. She has recommended - and always explained the rationale - of the different techniques and approaches during the sale, especially toward the pointy end of the sale in order to achieve the best possible outcome. The final result of the sale price exceeded my expectations and to this date I wonder how and what she must have managed in the background to achieve this result. Equally and perhaps more importantly than the above, a significant stand out for Stone and Maria in particular, is that I felt Maria was actually being a property consultant and not merely focused on the sale. She identified several opportunities to easily improve the presentation of the house and implemented those changes. That proved to be very significant to the end result. Additionally, she remained consistently involved in every detailed pertaining to the sale and beyond. Maria continuously remained in contact and present with me after the sale sharing with me several insights on the market from both sale and purchase of property (my next move), which went far beyond what i would expect from a real estate agent tasked with the sale of my property. Thank you Maria, you went much over and beyond!

Maria Cassarino

Maria Cassarino

  4.9   (304 reviews)
Seller review
Above and Beyond
8 months ago
Above and Beyond

We faced a few challenges with timing, tenants, and strata repairs, but Todd handled everything with professionalism and ease. He kept me updated at every step, offered clear strategic advice, and always made me feel confident we were on the right path. His ability to communicate with everyone, from tenants and strata to buyers and Buyers' Agents, was exceptional. Todd’s imtiate knowledge of the market and timing meant the result exceeded our expectations. He truly went above and beyond, and I couldn’t have asked for a better agent. I actually enjoyed the process and would recommend him without hesitation.

Todd Baker

Todd Baker

  5   (46 reviews)
Seller review
Maria is a fantastic agent
8 months ago
Maria is a fantastic agent

Maria went above and beyond selling my property. She is a great communicator taking the time to ensure she gets the best results for you. A great negotiator during the sale process. Her team are great and experienced making sure everything is thought of. Maria is a great leader and you can see that with how she manages and supports her team. They are dynamo together. I also would like to mention Lauren Maria’s assistant who did a fantastic job. Maria also has great contacts and if anything is required to improve the home she organizes that for you. She is always available and in contact giving you updates as required. A caring and very experienced agent. I highly recommend Maria.

Maria Cassarino

Maria Cassarino

  4.9   (304 reviews)
Seller review
Professional, dedicated and genuine
8 months ago
Professional, dedicated and genuine

We recently sold our property with Maria Cassarino and could not be happier with the experience. From the very beginning, Maria impressed us with her professionalism and genuine care. She took the time to understand our goals, guided us with clear advice, and put together a campaign that showcased our home beautifully. Her local knowledge of Seaforth and the surrounding area was outstanding, and it was clear she knew exactly how to position our property in the current market. Maria’s communication throughout the process was second to none. She kept us updated at every stage, promptly answered our questions, and made what can often be a stressful time feel straightforward. Beyond the result itself, what stood out most was Maria’s genuine care and commitment- she treated the sale of our home as if it were her own. We would not hesitate to recommend Maria to anyone thinking of selling. She is professional, dedicated and brings a personal, curated touch that makes all the difference.

Maria Cassarino

Maria Cassarino

  4.9   (304 reviews)
Seller review
Top of the Class
9 months ago
Top of the Class

Very good service, top of the class

Todd Baker

Todd Baker

  5   (46 reviews)
Seller review
The perfect sales experience
9 months ago
The perfect sales experience

Chris was an absolute pleasure to deal with during the sale of our unit, he most defiantly stands out among the previous sales experiences I have had. Chris was honest, transparent and extremely knowledgeable during the entire process, he wasn't promising us the world like most real estate agents do, he was honest from the start on where what we should expect. When push came to shove he over delivered, we couldn't be happier with the result Chris has achieved and Id highly recommend Chris to anyone thinking of selling in the area

Chris Elliott

Chris Elliott

  4.9   (124 reviews)
Seller review
Professional, knowledgeable, genuine and an excellent communicator.
9 months ago
Professional, knowledgeable, genuine and an excellent communicator.

Selling a home is a very stressful experience, Louise made it much less so. She did this by being professional, knowledgeable, approachable, personable, genuine, flexible and an excellent communicator. She was always available to answer questions and address any concerns we had and responded clearly, concisely and quickly. From the outset she outlined what to expect throughout the sales process and updated us to any changes. Louise was proactive using her local knowledge to let us know when the market changed and provide us with relevant information and advice to support our decisions. She also provided advise on negotiating the purchase of our new home. We can't recommend Louise and the team at Stone Seaforth highly enough.

Louise Ashdown

Louise Ashdown

  4.8   (110 reviews)
Seller review
Chris was a great help through the whole process.
9 months ago
Chris was a great help through the whole process.

Chris was a great help through the whole process, clearly communicating what needed to be done and when. He helped in coordinating trades people, including while we were overseas. His price guidance was spot in terms of the market outcome. I would recommend Chris as an agent to anyone who seeks my feedback.

Chris Lewis

Chris Lewis

  4.9   (47 reviews)
Buyer review
Friendly, responsive and professional
9 months ago
Friendly, responsive and professional

We recently worked extensively with Louise securing our new house and I thoroughly recommend her. She gets to know you and is friendly, thorough and responsive. I would recommend Louise to others.

Louise Ashdown

Louise Ashdown

  4.8   (110 reviews)
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