13 Eileen St, North Balgowlah, NSW, 2093
$4,300,000
House
•I don’t even know where to begin describing how wonderful it has been working with Louise. From our very first conversation, it was clear her approach went far beyond simply listing my property. She offered thoughtful guidance on the best pre-launch work, sometimes suggesting things I wouldn’t have considered — but the results spoke for themselves in the outstanding sale price achieved. What impressed me most was that Louise never treated me like just another transaction. She went out of her way to attend meetings I hadn’t expected her at, and always maintained open, transparent communication that gave me confidence every step of the way. Her warmth and patience really stood out. Louise explained everything clearly, never rushed me, and made me feel every question mattered. She remembered the little details, checked in regularly, and always ensured I was comfortable before moving forward. That kind of attentiveness is rare, and it made such a difference. Louise strikes the perfect balance between professionalism and kindness. She knows the market inside out, anticipates challenges before they arise, and handles negotiations with skill. Yet she also brings a very human touch — reassuring me when doubts crept in, calmly guiding me through stressful moments, and celebrating the wins with me. She never lost sight of the fact that this process was about more than just selling property — it was about my home, my life, and my peace of mind. I started this journey hoping to find a good agent. What I found in Louise was so much more. She is not only exceptional at what she does, but also someone I now hold in genuine gratitude and admiration. I would recommend her in a heartbeat to anyone wanting an agent who is deeply competent, genuinely kind, and truly committed to her clients. Louise transformed what could have been a stressful chapter into such a positive experience, and for that I’ll always be thankful.
In prep to the sale of my property I've met with 5 different prominent Real estate agents in my areas and I selected Stone and Maria as Agent largely due to her deep knowledge of the local market, her demonstrated expertise in preparational work pre-launch, marketing approach and lastly her conducive personality. It was apparent from the onset that this decision was correct: Maria's guidance on the prep work, her team availability and cordiality in project managing the work and the end result exceed my expectations. during the campaign, her communication was excellent with detailed information and her ability to distil key messages as the campaign progressed. I felt that Maria continuously offered a bespoke and tailored approach toward my property without being yet another transaction in her portfolio. She has recommended - and always explained the rationale - of the different techniques and approaches during the sale, especially toward the pointy end of the sale in order to achieve the best possible outcome. The final result of the sale price exceeded my expectations and to this date I wonder how and what she must have managed in the background to achieve this result. Equally and perhaps more importantly than the above, a significant stand out for Stone and Maria in particular, is that I felt Maria was actually being a property consultant and not merely focused on the sale. She identified several opportunities to easily improve the presentation of the house and implemented those changes. That proved to be very significant to the end result. Additionally, she remained consistently involved in every detailed pertaining to the sale and beyond. Maria continuously remained in contact and present with me after the sale sharing with me several insights on the market from both sale and purchase of property (my next move), which went far beyond what i would expect from a real estate agent tasked with the sale of my property. Thank you Maria, you went much over and beyond!