From the initial consultation, Tori demonstrated a high level of professionalism and has been a pleasure to work with. Tori has a very high understanding of the industry (specifically the local market), works tirelessly around the clock to satisfy any requests or questions and is very driven to achieve a sale that exceeds expectations. With several other agents in the area, Tori separates herself as a standout! Her attention to detail, passion and negotiation skills are some examples of how Tori makes your experience seamless. Highly recommended and no doubt will use Tori in the near future!

Tori Lund

star   5   (91 reviews)

From start to finish Charlie and her team exceeded our expectations. They were professional, friendly and communicated everything clearly and efficiently. I wouldn’t hesitate to recommend Charlie and her team to anyone needing an agent in the Hunter Region.

Charlie Lund

star   4.9   (671 reviews)

Was a pleasure selling through Charlie, great communication, no stress and a level of support that was above and beyond. Thankyou

Charlie Lund

star   4.9   (671 reviews)

Charlie & Tori are simply fabulous! Professional, friendly & importantly- ethical. They couldn’t do enough to help us with our recent purchase. Our dealings with another local agent was abysmal and Charlie & Tori definitely overcompensated and our entire process was a positive experience. Communication was great and our purchase was seamless. We would definitely recommend “The Agency” and engage them as vendors in the future. Many Thanks for helping us purchase our next property with no issues.

Charlie Lund

star   4.9   (671 reviews)

Charlie and her team were wonderful people to meet. We were very happy with the result. They all showed true professionalism in conjunction with their friendly and helpful attitude. I would recommend Charlie and her team to anyone looking to sell. Best wishes and thanks Charlie.

Charlie Lund

star   4.9   (671 reviews)

It was a pleasure working with Charlie & Tori as they went above & beyond for us as well as achieving a street record. With Charlie's professionalism & acknowledge she achieved more then we expected! Thank you Charlie & Tori x

Charlie Lund

star   4.9   (671 reviews)

Highly skilled and very easy to communicate with.

Charlie Lund

star   4.9   (671 reviews)

Charlie was friendly and very knowledgeable about the properties she was representing, open and upfront and an excellent communicator. When it came to the process of purchasing a property, she was helpful, direct and quick to respond. We appreciated her attention to detail and desire to get the best result for all concerned.

Charlie Lund

star   4.9   (671 reviews)

Tori was a fantastic agent to deal with. She was prompt with communication and extremely helpful in the purchasing process, not just up to exchange but all the way through to post settlement. We have been very happy with Tori and her service.

Tori Lund

star   5   (91 reviews)

Professional service inclusive of market knowledge and communicative in a timely fashion.

Charlie Lund

star   4.9   (671 reviews)

Tori has been fantastic to deal with during our purchase. Finding and buying this home is a dream come true for us, and Tori was instrumental in this process, and a pleasure to deal with throughout. Buying a house is very exciting, but can also be stressful and complicated; we found Tori to be very professional and also very friendly and helpful throughout the process. We also felt she was a particularly excellent communicator and displayed great attention to detail, not overlooking anything and providing answers to all our questions in a timely manner. Very highly recommended.

Tori Lund

star   5   (91 reviews)

I wouldn't sell a property with any other agent. Charlie is honest, knowledgeable and makes the whole process so easy.

Charlie Lund

star   4.9   (671 reviews)