My recent experience with Charlie was a breath of fresh air. She approaches her duties as agent for vendors with dignity, cheerfulness and enthusiasm. Nothing is too much trouble for her. As a purchaser she kept me informed at all times. Her pleasant upbeat personality was very reassuring. I can absolutely recommend her to any one about to take a dip in the sometimes scary real estate marketl
Charlie Lund
From start to finish, Tori has been more than helpful. As first home buyers we had a lot of questions as we have never gone through this before. Tori was always available to help and get us the answers we needed. As someone who I would know would be very busy, she always replied back quickly when needed. Arranged everything for us and was all around amazing. I couldn’t imagine my first home buying experience to be any easier than it was with Tori, highly recommend to anyone in the market!
Tori Lund
Tori was excellent, and the whole experience was seamless and no issues
Tori Lund
Our experience with Charlie was truly great. Charlies organization and communication with her team was flawless. This made the sale of our home super quick and smooth. It really was a dream come true for us who were selling for the first time. Thanks again Charlie and team
Charlie Lund
We cannot praise Charlie Lund highly enough. Her knowledge of the area and of the market is second to none. Charlie is a true professional but she also cares. She understands the emotional challenges that buyers and sellers experience. Her honesty and communication skills go well surpassed our expectations.
Charlie Lund
Charlie was a pleasure to do business with. Her communication and knowledge of the Hunter market was spot on. We achieved the sale result she set which was 300K over other agents estimates. I highly recommend Charlie Lund and her team at The Agency.
Charlie Lund
It is such an overwhelming feeling selling your first home but Charlie, Tori and the team at the agency made it such an easy process! Charlie came in and gave us some of the most honest feedback that would get us top dollar and that we did we had a figure in mind and we managed to get over what we needed to go towards our new house build. I couldn’t recommend the Agency enough we are so thankful we went with them as an agent!
Charlie Lund
Charlie facilitated our viewing of the property we purchased as a add-on at short notice prior to her booked appointments. She was friendly, professional and informative, showed us key features, took us for a 4wd in our aging 25yr old Disco around the property, leaving us plenty of time to explore the house(s) by ourselves whilst remaining quietly in the background to answer our queries. An excellent outcome for us we are still excited about our purchase and can't wait to move in. Thanks Charlie.
Charlie Lund
Charlie is in a league of her own with her professionalism, dedication and care! I’ve dealt with so many realtors over the decades and Charlie is truly extraordinary. Her love for her work shines through in everything she does. We wanted a certain price, which others thought was not doable, but she said “Yes, that’s what it will be” and achieved it. She screened all enquirers heavily, which meant very few inspections (and we all know how much work those are with 2 houses and on 100 acres!), and only true potential buyers in agreement with our (difficult to sell) conditions and pre-approved finance were allowed to inspect. She found several buyers for us and we were in the amazing position to choose the people we felt were right for our place. To make this clear, Charlie is not getting this 10 out of 5 star rating from us because she achieved our record selling price but because she did all the things you want your realtor to do: superb professionalism, always keeping you in the loop, falling in love with your place and land, hence selling it with heart and soul, having your back under all circumstances, taking care of truly everything and simply having intuitive brilliance. I am very careful who I recommend but with Charlie and her team I know you and your property will be in the best of bestest hands. I hold her in highest regard and highly recommend her for anything Real Estate! …and as an added bonus she is also a wonderful human being!
Charlie Lund
Charlie and her team, have excellent comunication skills, knowledge and very helpful and pleasant to deal with. Tori facilitated our home purchase and was ever ready to attend to us whenever we requested assistance and readily communicated with vendor to answer our questions. We highly recommend The Agency, Charlie and Tori Lund and their team.
Charlie Lund
Charlie Lund listened to what we had to say about the restoration and renovation of a late Victorian house which is now 129 years old.Her marketing emphasised the beautiful features of our home as illustrated by an excellent video.Charlie targeted an appropriate wide audience.she remained persistent and professional throughout. We are very grateful to Charlie for her fine work in achieving an excellent result.
Charlie Lund
Charlie and her experienced team were an important component of making this buying experience effortless. Charlie quickly demonstrated that she knows her market, understands the needs of her clients and acts in an expeditious manner to close deals. At all stages of the process, she was tenacious in ensuring that the sale was on target. She assisted us in researching the history of the property and her team will no doubt be dedicated in their commitment to manage the property on our behalf. It was a pleasure dealing with Charlie and her exceptional team and we look forward to securing further investment properties with the support of Charlie in the future.
Charlie Lund
