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Our reviews

  5  
601 reviewsacross 50 different locations, showing 12.
Seller review
A great experience
over 5 years ago
A great experience

We found Charlie to be very reliable, friendly, approachable and professional and certainly very knowledgeable in her field. We would highly recommend Charlie and her team to anyone.

Charlie Lund

Charlie Lund

  4.9   (684 reviews)
Seller review
Sold 4 properties for us in last 6 weeks.
over 5 years ago
Sold 4 properties for us in last 6 weeks.

Great people to deal with, they really know there stuff, I would highly recommend Charlie and Tori to any perspective vendor or buyer.

Charlie Lund

Charlie Lund

  4.9   (684 reviews)
Seller review
Charlie and Team are Elite
over 5 years ago
Charlie and Team are Elite

We accepted an offer above our top range, and only 23 days after we signed our contract with Charlie! The teams service, inclusion into every decision, correspondence, and transparency- can only be described as elite. Charlie and the team are not a competitor, they are the competition! If you are looking to sell, the agency is your only option!

Charlie Lund

Charlie Lund

  4.9   (684 reviews)
Seller review
Highly knowledgeable and driven
over 5 years ago
Highly knowledgeable and driven

Charlie immediately understood the point of difference in our property and was able to craft a marketing strategy to reflect this. Her communication with us throughout the process was also really appreciated. We highly recommend working with Charlie and her team.

Charlie Lund

Charlie Lund

  4.9   (684 reviews)
Buyer review
Attentive and Prompt
over 5 years ago
Attentive and Prompt

Very professional service. Nothing was too much trouble. Great follow up and extremely friendly and helpful.

Tori Lund

Tori Lund

  5   (94 reviews)
Seller review
Honest, and transparent
over 5 years ago
Honest, and transparent

Charlie was very upfront honest and based our house on the it's individuality and not put it in comparison to every other home. Her knowledge and experience was honest and professional and this was supported by the whole sales team, their attention to detail and her communication and constant feedback throughout the whole process was superb. We have used other agents before but we found Charlie and her team to go well and truly beyond our expectation. We would highly recommend The Agency, Charlie and her team for any sale or purchase for ourselves or anyone else in the future.

Charlie Lund

Charlie Lund

  4.9   (684 reviews)
Seller review
Very professional and easy to deal with, Nothing was an issue.
over 5 years ago
Very professional and easy to deal with, Nothing was an issue.

We could not fault our experience with Charlie in any way. We found her prompt, professional and knowledgeable which resulted in us getting a great result with the sale of our property.

Charlie Lund

Charlie Lund

  4.9   (684 reviews)
Buyer review
A pleasure to deal with
over 5 years ago
A pleasure to deal with

Charlie was easy and transparent to deal with. She facilitated multiple inspections for us, and provided us with the appropriate information as we requested. Thanks Charlie and team!

Charlie Lund

Charlie Lund

  4.9   (684 reviews)
Seller review
Satisfied Vendors
over 5 years ago
Satisfied Vendors

I followed Charlie’s Sales progress for a while and couldn’t help but notice her consistently good sales, having sold a couple of houses our past results have varied significantly pending on the Sales Agent we chose at the time. Charlie gets you the Sale you would like but don’t think you can get.

Charlie Lund

Charlie Lund

  4.9   (684 reviews)
Buyer review
A level above the rest!
over 5 years ago
A level above the rest!

We purchased through Charlie and found her level of service to be above and beyond, her knowledge and communication were exceptional. We would highly recommend Charlie and the team to any future purchasers if they require a great level of service. Thank you Charlie, we are over the moon with our purchase.

Charlie Lund

Charlie Lund

  4.9   (684 reviews)
Buyer review
Great knowledge, communication and organisational skills.
over 5 years ago
Great knowledge, communication and organisational skills.

It has been an absolute pleasure purchasing our dream home from Charlie and Tori. They both displayed great knowledge of the property market as well as local knowledge of the area in which we have bought our home. They showed a genuine interest in helping us find a property that would suit both ours, and the families needs. Charlie and Tori both have excellent communication and organisational skills and were always so easily accessible and prompt in their responses. Noting was ever a problem for them and we have appreciated all the coordination and support they have both provided to us. They have both made what is often known as a stressful time an experience that has been relatively stress free and enjoyable, and for that, we are incredibly grateful.

Charlie Lund

Charlie Lund

  4.9   (684 reviews)
Buyer review
Tori was professional and efficient
over 5 years ago
Tori was professional and efficient

We had a quick settlement and she made it happen for us. She was very efficient and a lovely manner. Tori thank you for making this such an easy process we are very happy.

Tori Lund

Tori Lund

  5   (94 reviews)
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