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Our reviews

  4.9  
7192 reviewsacross 50 different locations, showing 12.
Buyer review
Heartfelt Thank you
over 1 year ago
Heartfelt Thank you

We want to express our deepest gratitude to Jarrod O'Neill from The Agency for transforming our lives in such a meaningful way. From the moment we began our journey of finding a new home, Jarrod’s professionalism, expertise, and genuine care stood out, and we couldn’t have asked for a better guide through the process of finding our new home. Buying a home is one of the most significant decisions anyone can make, and it can feel overwhelming at times. However, with Jarrod and Elli by our side, the experience was seamless and filled with moments of reassurance. His dedication to understanding our needs, his genuine desire to help us make our dream a reality, and his guidance made all the difference. It was clear from the start that Jarrod wasn’t just helping us find a house—he was helping us find *our* home. A place where we can build memories, nurture dreams, and truly feel a sense of belonging. He took the time to listen and understand what mattered most to us, ensuring every step of the process felt personal and intentional. What truly sets Jarrod apart is his ability to make you feel supported and confident and he approached every interaction with warmth and professionalism. It’s rare to find someone who not only has a deep knowledge of the industry but also brings such a positive energy to every conversation. We’re beyond thrilled to begin this new chapter of our lives in a home that feels so perfectly right for us. And we know, without a doubt, that it wouldn’t have been possible without Jarrod’s guidance and expertise. We’re incredibly grateful for all his hard work and the many ways he went above and beyond to ensure our happiness. Jarrod, thank you for changing our lives. Your dedication, care, and talent are unmatched, and we’re endlessly thankful for the opportunity you’ve given us. We can’t wait to fill our new home with love, laughter, and cherished memories—all thanks to you. Sarah, Ella and Harper.

Jarrod O'Neil

Jarrod O'Neil

  5   (345 reviews)
Seller review
Smooth sailing
over 1 year ago
Smooth sailing

Very happy with recent sale. Great team work and lots of effort from Craig.

Craig Trolio

Craig Trolio

  4.9   (322 reviews)
Seller review
Reliable and resourceful
over 1 year ago
Reliable and resourceful

Tom has looked after me for past sales and I couldn't go to anyone else after I have experienced his Service (yes, capital "S" is in order). He has extensive knowledge in his Industry and he is a Master in negotiations, he brought in a great Offer for my house in record time so I couldn't refuse lol thanks Tom

Tom Miszczak

Tom Miszczak

  4.9   (174 reviews)
Seller review
Excellent and very professional!
over 1 year ago
Excellent and very professional!

Very friendly and professional. Always available and willing to assist in all matters. It was such a smooth process and would definitely recommend every time! Thank you

Tom Miszczak

Tom Miszczak

  4.9   (174 reviews)
Seller review
Above and beyond!
over 1 year ago
Above and beyond!

Jarrod and Elli are genuine people who go above and beyond to provide honest, practical and professional advice and support from start to finish. With timely and responsive communication, in-depth local knowledge and real estate experience, Jarrod and Elli are a brilliant team. They were a pleasure to work with and the sale outcome far exceeded my expectations. No hesitation recommending Jarrod and Elli to anyone thinking of selling their home.

Jarrod O'Neil

Jarrod O'Neil

  5   (345 reviews)
Seller review
Excellent service
over 1 year ago
Excellent service

Jarrod and his team provided excellent service from our first meeting and kept us informed from start to finish. Jarrod’s extensive market knowledge helped us to get a quick sale with a great result for all involved. I highly recommend his services.

Jarrod O'Neil

Jarrod O'Neil

  5   (345 reviews)
Buyer review
Fantastic agent, and all round just a really great guy!
over 1 year ago
Fantastic agent, and all round just a really great guy!

Craig was ready to go above and beyond to help me get into the market, which as a single mama, meant such a lot to me and my little girl and sat in our new home now I can’t thank him enough! His communication was from the very beginning nothing short of excellent, he always answered within minutes, was nothing but genuine and friendly and did whatever I needed when I asked for help, each step of the way right up until settlement. His knowledge of each part of the process was fabulous, and he guided me through whatever I needed when I needed it. I genuinely believe that Craig does this work because he really does care about the people he helps, no matter where you are in your buying ability, or your budget, he will help you as much as he can and he is just a really great guy, me and my little girl can’t thank him enough!

Craig Trolio

Craig Trolio

  4.9   (322 reviews)
Seller review
No doubt at all
over 1 year ago
No doubt at all

Fast n efficiency. Easy to deal with buy or sell.

Rash Dhanjal

Rash Dhanjal

  4.9   (348 reviews)
Seller review
Incredible service and an incredible result
over 1 year ago
Incredible service and an incredible result

Shane was the ultimate professional right from the first meeting, throughout the sale and settlement process and beyond. He provided practical advice on how to maximise the value of my property and kept in constant communication right from the start about the movements in the market and likely buyer profiles. Most importantly he was able to secure a phenomenal result for me in a very short timeframe.

Shane Schofield

Shane Schofield

  5   (432 reviews)
Seller review
Professional
over 1 year ago
Professional

Michelle was amazing, after each home open Michelle would communicate and give feedback. Would assist in helping me to get any contractors or workers that may be required. Would highly recommend Michelle Radich from The Agency.

Michelle Radich

Michelle Radich

  4.9   (161 reviews)
Buyer review
Very friendly and contactable.
over 1 year ago
Very friendly and contactable.

We are still working through the process of purchasing our new house. So far, Gaylene has been very friendly and approachable.

Gaylene Bicheno

Gaylene Bicheno

  4.9   (439 reviews)
Seller review
Professional and stress free experience.
over 1 year ago
Professional and stress free experience.

Mark Fleskens bent over backwards to make the sale of my house a stress free experience and kept me updated on all aspects of the sale process and alleviated any worries I may have had. I would and will recommend Mark to anyone that l know who is thinking of selling their property.

Mark Fleskens

Mark Fleskens

  5   (45 reviews)
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