I couldn’t be happier with the experience of selling our home. From the very beginning, the level of professionalism, communication, and market knowledge was exceptional. They kept us informed every step of the way, always responding quickly and clearly, which made what can be a stressful process feel smooth and well-managed. Their understanding of the market was evident in both the pricing strategy and the marketing approach, which ultimately delivered a fantastic result. The campaign was well thought out, and their negotiation skills truly stood out – working hard to secure the best possible outcome for us. What really made the difference was their genuine commitment and attention to detail. Nothing ever felt like too much trouble, and we always felt confident that we were in good hands. I would highly recommend them to anyone looking to sell – an absolute professional who delivers results.

Ina Flanagan

star   5   (113 reviews)

Very helpful, knowledgeable about the history of the house and suburb. Very responsive with communication leading up to settlement day. Couldn’t be any happier with description of the house as was bought site unseen.

Kerrie-Lee Marrapodi

star   4.9   (102 reviews)

We had an absolutely fantastic experience purchasing our home, thanks to Gaylene. From our very first interaction, she was warm, approachable, and genuinely lovely to chat with, which immediately put us at ease. Her communication throughout the entire process was outstanding—always clear, prompt, and proactive. No question was ever too small, and she consistently kept us informed every step of the way. Buying a home can often feel overwhelming, but Gaylene made the whole experience smooth and stress-free. We’re incredibly grateful for her professionalism, responsiveness, and support. We would highly recommend Gaylene to anyone looking to buy or sell—she truly goes above and beyond.

Gaylene Bicheno

star   4.9   (433 reviews)

Navpreet has excellent knowledge of market conditions. The whole process of our deal went very smoothly, and we highly recommend him to friends, family and others

Navpreet Singh

star   5   (186 reviews)

I sincerely recommend Navpreet Singh I was impressed by how quickly the advertising campaign was prepared and how fabulously our home was presented. Navpreet is quietly spoken and very gentle-mannered, but is very professional at what he does, keeping in touch throughout the sales process. I always had confidence that The Agency was working in my best interests as the seller. Thank you, Navpreet. It was a pleasure working with you through the journey.

Navpreet Singh

star   5   (186 reviews)

Selling a home is such a big life moment, and I’m genuinely grateful that I had Steve from The Agency guiding me through it. What could have been stressful or overwhelming ended up feeling calm, supported, and completely seamless. From our very first conversation, Steve brought a sense of reassurance and confidence that made me feel I was in the best possible hands. He managed the full end‑to‑end process with such professionalism, honesty, and care always keeping me informed, always one step ahead, and always making sure I felt comfortable with every decision. It wasn’t just a sale; it felt like having someone truly invested in getting the best outcome while making the journey as easy as possible. I can’t thank him enough for turning a daunting process into a genuinely positive experience. I’d recommend Steve to anyone who wants a stress‑free, smooth, and supported sale.

Steve Kelly

star   5   (183 reviews)

Terry's management of our sale, from start to finish, was a pleasant experience. Contrary to our expectations of a long and painful sales period, it was actually a short and not unpleasant one. We were regularly briefed on the state of his negotiations with potential buyers and he clearly explained our obligations and the documentation we needed to facilitate a smooth transition, if a successful outcome was achieved. We were prompted to complete any documentation required, in good time. Most of all, we were thrilled with the sale price, which was very different from what we thought likely, when we engaged Terry to sell our property for us.

Terry Hardie

star   4.8   (57 reviews)

We had a fantastic experience working with Lisa Barham on the sale of our home. From the very beginning, her communication was excellent, clear, consistent, and always timely. She kept us informed at every stage of the process, which gave us confidence and peace of mind. Lisa brings a warm and personable nature to what can be a stressful experience. She took the time to understand our needs and made us feel genuinely supported throughout. Her approach was refreshingly realistic- she provided honest advice and set clear expectations, which we truly appreciated. What really stood out for us is Lisa’s strong negotiation skills. She handled discussions with professionalism and confidence, ultimately achieving a great result for us. It was clear she had our best interests at heart every step of the way. We wouldn’t hesitate to recommend Lisa to anyone looking to buy or sell. Her combination of expertise, warmth, and dedication makes her exceptional at what she does.

Lisa Barham

star   5   (273 reviews)

Having never sold a house before I found myself having to sell my father's house. Sue was approachable, friendly and professional from the moment of first meeting her. I was very comfortable with her and she was very upfront with the costs involved in selling a house. We received multiple offers on the property, with Sue's guidance and expertise we were able to achieve a great outcome for my dad. She kept me up to date with everything. When it comes time for me to downsize I would definitely work with Sue again. I would highly recommend Sue to anyone wanting to sell and quite probably buy a home. Very professional and I can't thank her enough for her help and answering some of my stupid questions!

Sue Sheridan-Brown

star   4.9   (54 reviews)

Professional, responsive, and extremely efficient! Terry was more than helpful from start to finish and handled the whole process in a no nonsense manner which was refreshing. I couldn't be happier with my experience!.

Terry Hardie

star   4.8   (57 reviews)

Ina has been wonderful to deal with. Every step of the way she has been very responsive in answering phone calls and texts when I’ve had questions. Ina shows great knowledge in the market and is very professional and organised. She is genuine, kind and understanding when speaking to her. I’m highly recommend using her services. We are extremely happy. Thanks Ina for making the purchase of our home seamless and a joy for us.

Ina Flanagan

star   5   (113 reviews)

Lisa was first class from start to finish. Turned out to be a little tricky in the middle stages, with twists and turns, however we always felt we were in good hands. Highly recommend Lisa and the Agency to any potential buyer / seller 😊

Lisa Barham

star   5   (273 reviews)