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Our reviews

  5  
375 reviewsacross 22 different locations, showing 12.
Our qualities as told by our client reviews: supportive, reliable, honest, friendly, responsive, local expert, clear communication.
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Seller review
Fiona is a trustworthy agent who gave us terrific support through the whole selling process.
8 months ago
Fiona is a trustworthy agent who gave us terrific support through the whole selling process.

Fiona came highly recommended by a friend and our children had gone to school together. This connection was important and added to the experience. Fiona was trustworthy and reliable and nothing was too much trouble. She responded to messages immediately! She offered sensible advice about preparing our house for sale and offered to source tradespeople when needed. Fiona is not an aggressive salesperson but skilfully negotiates with sellers and buyers towards a successful outcome. Fiona was flexible and helpful during changing and challenging market conditions. Fiona has excellent market knowledge and has access to the wide Marshall Group network. We would highly recommend Fiona to our friends and family.

Fiona Thomas

Fiona Thomas

  4.9   (217 reviews)
Seller review
Great service, great result.
8 months ago
Great service, great result.

We were extremely pleased with the service provided by Fiona and Alex from The Marshall Group in marketing and selling our house in Sydney. From our first meeting, they demonstrated a strong understanding of the local market and took the time to clearly explain the selling process and the strategy they recommended for our property. Their guidance on pricing and timing gave us confidence that we were approaching the campaign in the right way. Once the campaign commenced, they managed the marketing and inspections in a highly organised and efficient manner. The quality of the marketing materials was excellent, with particularly impressive photography and video that showcased the property beautifully and helped generate strong interest from potential buyers. Throughout the campaign they kept us well informed, providing regular updates on buyer interest and feedback from inspections, which helped us understand how the market was responding. Fiona and Alex worked seamlessly together and were consistently responsive, proactive and professional. They were always available to answer questions, offer advice and provide reassurance when decisions needed to be made. Their experience and calm approach made what can often be a stressful process feel well managed and under control. When it came to negotiating with potential buyers, their market knowledge and judgement were particularly valuable. They kept us closely involved while also providing clear recommendations, which ultimately helped us achieve a very good outcome. Overall, the entire process - from initial planning, through marketing and inspections, to auction and completion - was handled with great care and professionalism. We achieved a strong result and would have no hesitation in highly recommending Fiona and Alex to anyone considering selling their property.

Fiona Thomas

Fiona Thomas

  4.9   (217 reviews)
Seller review
Great service, great outcome.
8 months ago
Great service, great outcome.

We were extremely pleased with the service provided by Alex and Fiona from The Marshall Group in marketing and selling our house in Sydney. From our first meeting, they demonstrated a strong understanding of the local market and took the time to clearly explain the selling process and the strategy they recommended for our property. Their guidance on pricing and timing gave us confidence that we were approaching the campaign in the right way. Once the campaign commenced, they managed the marketing and inspections in a highly organised and efficient manner. The quality of the marketing materials was excellent, with particularly impressive photography and video that showcased the property beautifully and helped generate strong interest from potential buyers. Throughout the campaign they kept us well informed, providing regular updates on buyer interest and feedback from inspections, which helped us understand how the market was responding. Alex and Fiona worked seamlessly together and were consistently responsive, proactive and professional. They were always available to answer questions, offer advice and provide reassurance when decisions needed to be made. Their experience and calm approach made what can often be a stressful process feel well managed and under control. When it came to negotiating with potential buyers, their market knowledge and judgement were particularly valuable. They kept us closely involved while also providing clear recommendations, which ultimately helped us achieve a very good outcome. Overall, the entire process - from initial planning, through marketing and inspections, to auction and completion - was handled with great care and professionalism. We achieved a strong result and would have no hesitation in highly recommending Alex and Fiona to anyone considering selling their property.

Alex Jensen

Alex Jensen

  4.9   (19 reviews)
Buyer review
Professional and Knowledgeable
9 months ago
Professional and Knowledgeable

Susie was extremely helpful in helping us purchase our property Great service from start to finish. Professional, responsive, and delivered exactly what was promised. Highly recommended

Susie Stathakis

Susie Stathakis

  4.9   (295 reviews)
Seller review
Outstanding Service from Start to Finish
9 months ago
Outstanding Service from Start to Finish

We had a great experience working with our agent. They were professional, responsive, and knowledgeable throughout the entire process. Selling our home felt smooth and stress-free thanks to their guidance and support. We truly appreciate their hard work and would highly recommend them to anyone looking to buy or sell a home!

Finley Pedersen

Finley Pedersen

  4.9   (36 reviews)
Seller review
Such a pleasure
9 months ago
Such a pleasure

I was lucky enough to have Finley as my Agent. He approached me and I am so so glad he did. He was attentive and organised, professional and punctual and went so far above & beyond his role. He finalised a sale, off market within 11 days for a great price and then continued to stay involved, offering assistance in all manner of things from removalists to offering to help in finding my interim accommodation. Finley is not your typical estate agent, he is just a really lovely guy. He's down to earth, realistic, honest, trustworthy and great for a laugh. I would have absolutely no hesitation in recommending him. Thanks Finley. Jo x

Finley Pedersen

Finley Pedersen

  4.9   (36 reviews)
Seller review
Excellent and professional- got the property sold
9 months ago
Excellent and professional- got the property sold

Fiona is very experienced and knows the market well. She handled the sale smoothly and kept us informed. She was very professional in dealing with both vendors and buyers and legal parties. I would recommend Fiona for buying or selling.

Fiona Thomas

Fiona Thomas

  4.9   (217 reviews)
Seller review
Highly Recommended – Exceptional Selling Experience
9 months ago
Highly Recommended – Exceptional Selling Experience

Selling a home can be stressful, but my experience was smooth and worry-free. My agent was knowledgeable, patient, and always available to answer my questions. Their strategic approach and strong market insight helped secure an excellent price for my property. I’m very grateful for their hard work and would gladly work with them again in the future.

Sarah Zhou

Sarah Zhou

  5   (30 reviews)
Seller review
Amazing marketing and perfect auction
9 months ago
Amazing marketing and perfect auction

Sarah and this team was truly fantastic and absolutely perfect in the way they handled everything for us. Because of their professionalism and execution, we were able to complete the auction successfully. They are truly the best of the best agents.

Sarah Zhou

Sarah Zhou

  5   (30 reviews)
Buyer review
Smooth, reliable service
9 months ago
Smooth, reliable service

Alex was excellent from start to finish. The process was quick, clear and smooth, and everyone at the agency was very professional.

Alex Jensen

Alex Jensen

  4.9   (19 reviews)
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