We found Susie to be very personable and hands on. She took ownership in handling everything, communicated every step of the way, and was very responsive throughout in what has shown to be a challenging market.
Susie Stathakis
We recently purchased this property at auction, and Susie was exceptional throughout the entire process. As a buyer, it is very stressful and hard to find an agent who so effectively balances the interests of both the seller and the purchaser. From the very beginning, Susie was incredibly accommodating from arranging private inspections to assisting with our due diligence prior to auction day. Her communication was seamless and she responded to every enquiry promptly and never hesitated to go the extra mile. What truly set Susie apart was her absolute transparency. In today's property world where trust can be hard to come by, her honesty gave us the confidence to proceed and eventually stretched our budget to secure the home. The competitive nature of the auction proved just how soughtafter this property was, and we are thrilled with the outcome. When the time comes to sell, Susie will undoubtedly be our first choice. If you value integrity and clear communication, I cannot recommend her highly enough.
Susie Stathakis
We recently had the privilege of working with Fiona from Marshall Group and couldn’t be more grateful for her professionalism, integrity and guidance throughout the entire process. Selling our long held family home of 60 years, Fiona’s empathetic and supportive approach was so appreciated. Her deep market expertise and insights were invaluable in achieving a successful outcome. We would strongly recommend Fiona to anyone seeking a genuinely caring, experienced and highly knowledgable real estate professional.
Fiona Thomas
Fiona came highly recommended by a friend and our children had gone to school together. This connection was important and added to the experience. Fiona was trustworthy and reliable and nothing was too much trouble. She responded to messages immediately! She offered sensible advice about preparing our house for sale and offered to source tradespeople when needed. Fiona is not an aggressive salesperson but skilfully negotiates with sellers and buyers towards a successful outcome. Fiona was flexible and helpful during changing and challenging market conditions. Fiona has excellent market knowledge and has access to the wide Marshall Group network. We would highly recommend Fiona to our friends and family.
Fiona Thomas
We were extremely pleased with the service provided by Fiona and Alex from The Marshall Group in marketing and selling our house in Sydney. From our first meeting, they demonstrated a strong understanding of the local market and took the time to clearly explain the selling process and the strategy they recommended for our property. Their guidance on pricing and timing gave us confidence that we were approaching the campaign in the right way. Once the campaign commenced, they managed the marketing and inspections in a highly organised and efficient manner. The quality of the marketing materials was excellent, with particularly impressive photography and video that showcased the property beautifully and helped generate strong interest from potential buyers. Throughout the campaign they kept us well informed, providing regular updates on buyer interest and feedback from inspections, which helped us understand how the market was responding. Fiona and Alex worked seamlessly together and were consistently responsive, proactive and professional. They were always available to answer questions, offer advice and provide reassurance when decisions needed to be made. Their experience and calm approach made what can often be a stressful process feel well managed and under control. When it came to negotiating with potential buyers, their market knowledge and judgement were particularly valuable. They kept us closely involved while also providing clear recommendations, which ultimately helped us achieve a very good outcome. Overall, the entire process - from initial planning, through marketing and inspections, to auction and completion - was handled with great care and professionalism. We achieved a strong result and would have no hesitation in highly recommending Fiona and Alex to anyone considering selling their property.
Fiona Thomas
We were extremely pleased with the service provided by Alex and Fiona from The Marshall Group in marketing and selling our house in Sydney. From our first meeting, they demonstrated a strong understanding of the local market and took the time to clearly explain the selling process and the strategy they recommended for our property. Their guidance on pricing and timing gave us confidence that we were approaching the campaign in the right way. Once the campaign commenced, they managed the marketing and inspections in a highly organised and efficient manner. The quality of the marketing materials was excellent, with particularly impressive photography and video that showcased the property beautifully and helped generate strong interest from potential buyers. Throughout the campaign they kept us well informed, providing regular updates on buyer interest and feedback from inspections, which helped us understand how the market was responding. Alex and Fiona worked seamlessly together and were consistently responsive, proactive and professional. They were always available to answer questions, offer advice and provide reassurance when decisions needed to be made. Their experience and calm approach made what can often be a stressful process feel well managed and under control. When it came to negotiating with potential buyers, their market knowledge and judgement were particularly valuable. They kept us closely involved while also providing clear recommendations, which ultimately helped us achieve a very good outcome. Overall, the entire process - from initial planning, through marketing and inspections, to auction and completion - was handled with great care and professionalism. We achieved a strong result and would have no hesitation in highly recommending Alex and Fiona to anyone considering selling their property.
Alex Jensen
Excellent proactive communicator with an innate understanding of what it would take to get a deal done, and where the middle ground lay.
Fiona Thomas
Susie was extremely helpful in helping us purchase our property Great service from start to finish. Professional, responsive, and delivered exactly what was promised. Highly recommended
Susie Stathakis
Thorough , responsive very professional , pleasant to deal with highly recommend Susie
Susie Stathakis
We had a great experience working with our agent. They were professional, responsive, and knowledgeable throughout the entire process. Selling our home felt smooth and stress-free thanks to their guidance and support. We truly appreciate their hard work and would highly recommend them to anyone looking to buy or sell a home!
Finley Pedersen
I was lucky enough to have Finley as my Agent. He approached me and I am so so glad he did. He was attentive and organised, professional and punctual and went so far above & beyond his role. He finalised a sale, off market within 11 days for a great price and then continued to stay involved, offering assistance in all manner of things from removalists to offering to help in finding my interim accommodation. Finley is not your typical estate agent, he is just a really lovely guy. He's down to earth, realistic, honest, trustworthy and great for a laugh. I would have absolutely no hesitation in recommending him. Thanks Finley. Jo x
Finley Pedersen
Fiona is very experienced and knows the market well. She handled the sale smoothly and kept us informed. She was very professional in dealing with both vendors and buyers and legal parties. I would recommend Fiona for buying or selling.
Fiona Thomas
