As a first-time renter, I had many questions and was unsure what documents I needed. The agent was very helpful, explaining where to go to obtain them, such as checking and printing bank statements. After successfully renting the apartment, I needed to sign a contract, and the agent quickly sent me an email guiding me through the process. When I didn't know how to activate utilities (water, electricity, gas, internet), the agent sent me a link. It was a very good experience. Thanks to the property management team for their help.

The Walmsley Group

star   5   (30 reviews)

Tiana has been an absolute standout in every aspect of managing my property in Toowoomba. From the moment I began the pre-purchase process right through to the final sale, she went above and beyond to ensure everything ran smoothly. Her communication was consistently clear, proactive, and professional. She handled every detail, big or small, with genuine care and efficiency. Whether it was coordinating maintenance, managing inspections, or guiding me through the selling process, Tiana delivered with a level of expertise and reliability that’s hard to find in the industry. What really sets her apart is her commitment. She treats the property as if it were her own, and her support made the entire experience stress-free and incredibly positive. I couldn’t recommend Tiana more highly. If you’re looking for someone trustworthy, knowledgeable, and truly invested in achieving the best outcome, she’s the one to work with.

The Walmsley Group

star   5   (30 reviews)

I couldn’t be happier with the service provided by Tiana and the Walmsley Group in Toowoomba. Their communication is clear, timely and professional, and they manage my investment property with genuine care and attention to detail. From tenant management to maintenance and compliance, everything is handled smoothly, giving me complete peace of mind as an investor. I highly recommend their services to anyone looking for a reliable and proactive property manager

The Walmsley Group

star   5   (30 reviews)

Tiana and her team are great to deal with. They know my situation and work hard to ensure my property is looked after by great tenants! She is very personable in her approach and is honest and trustworthy.

The Walmsley Group

star   5   (30 reviews)

Prompt, factual & professional in answering queries. Sound knowledge of rental issues. Extensive knowledge of legals.

The Walmsley Group

star   5   (30 reviews)

It was good from Bennington to end.

The Walmsley Group

star   5   (30 reviews)

From applying, moving in and maintenance requests the Walmsley group have been excellent to deal with. Communication has been consist and all issues are resolved asap. We have had a great experience renting through them!

The Walmsley Group

star   5   (30 reviews)

When purchasing our house it was recommended to us to engage Tiana as she had Real Estate experience to handle our rental property. She has been so thorough in setting up the house to rent but also to do everything right for us. Communication has been excellent & has kept us informed with what is happening. She is so precise in explaining to us any issues we find. Highly recommend The Walmsley Group & will recommend them to all.

The Walmsley Group

star   5   (30 reviews)

Tiana has always answered my enquires & requests promptly & been super helpful

The Walmsley Group

star   5   (30 reviews)

I met Tiana at the property she was easy to talk to and very pleasant, I asked a few questions and she told me what I wanted to hear.

The Walmsley Group

star   5   (30 reviews)

If you're deciding between agencies to lease and manage your property, look no further!! Tiana and her team have gone above and beyond. I've had the worst handover with the builder and Tiana has worked tirelessly to sort it out for me. She and her team are extremely professional and communicative. She also managed to get me top of the range rent for my property and it was on the market for less than a week. She's so switched on and I am so happy to have her manage my property because I know if any issues arise, they will be sorted out promptly.

The Walmsley Group

star   5   (30 reviews)

Tiana and her team are just "on it". From the moment we switched over to the Walmsley Group we have made comment time and time again how next level impressive they have been in taking forward moving action in ensuring our property and most importantly tenants, were looked after. Living so far away from our investment property means we need someone who is thorough, caring, connected locally and proficient with local knowledge, I can say for the first time since owning our property I feel we are in safe hands knowing that's exactly who is caring for our home. We are so impressed with The Walmsley Group and grateful they are on our team.

The Walmsley Group

star   5   (30 reviews)