I was impressed at Ant's team's easy communication, quick responses and willingness to be available at all kinds of weird hours. Most of my dealings were with Simon initially and he was able to put me at ease and help out in what is always an intimidating albeit exciting decision making process. I don't envy these guys their working hours and am really thankful to Ant, Simon and Gavin for working around my availability as well and making this whole thing work out. Without that early morning and later evening inspection this may not have happened - thank you! It is easy to have confidence in Ant & his team as he is clearly experienced in his job, professional and able to predict what a client wants/needs to know. I was impressed with both Simon and Ant that they would answer my questions before I even asked - I would never be left wondering what the next step in the process would be, or when I could expect a response to my offer etc. I find this a rare thing in customer service!


