Thankfully, we stumbled upon Carmen Briggs and her wonderful team at Harcourts and they deserve only the highest praise. Carmen is a genuine and lovely lady who is motivated and passionate about what she does. Throughout the entire process of selling our home Carmen maintained a professional and friendly approach, which made us feel supported and assisted us in making informed decisions. In our initial meetings with Carmen she provided lots of objective data and information and her thorough knowledge of the market was evident, as was her dedication to her clients. We found her to be prompt, friendly and proactive in the process of selling. She spent many hours answering questions and we really appreciated her excellent communication skills, honesty and patience. Carmen is to be commended for her outstanding listening skills. In our meetings with Carmen, she asked lots of questions and was interested in catering for our needs, requests and time frame. For example, Carmen wanted our input and feedback in creating our house listing and this made us feel valued and important. She was also willing to coordinate house inspections, meetings and the auction time around our toddler’s important sleep schedule! Thank you, Carmen for going above and beyond what was expected. Your kindness didn’t go unnoticed and we are so grateful you were courteous and flexible by making the process of selling our first home simple and successful. We are very impressed with our result and we look forward to continuing the relationship with our next project. We will also highly recommend your services to our friends and family. Regards, Hayley and Morrice Calligaris.
