starstarstarstarstar over 7 years ago
Home Is ......... Where The Heart Is
"From Maria and I feeling sad, depressed and overwhelmed with the enormity and reality of selling the house, the amazing team of Alex Mastoris and Angie Riad introduced us to and gently ingrained into us a joy, a positivity and a confidence in what we were doing and how to go about it. They didn't have us deny how we had advised them of our we felt, but if anything, after having listened and listened to both Maria and I, to our stories of her parents, of who they were, what they had done for the family and everyone else over the years and all that they stood for, they helped us see and realise that we could make Maria's parents up above ever so proud in giving it the most amazing, beautiful and personal send-off. The effort inside and outside the house in preparing for sale, was made all the more achievable and realistic by the up-to-date, 'in-the-loop' know-how and savviness of both Alex and Angie. It was very clear, even early on, to both Maria and I that these two professionals, weren't here to grab easy clientele and thence, a decent sale; but rather, that they did very genuinely, have our best interest at heart, and that they sincerely and honestly, did want to get 'the best result' humanly possible for us. Alex and Angie, despite the at times cloudy and confronting financial chess board of 'to make a move or not ..... and if so, which piece', certainly didn't disappoint Maria and I. We did achieve a favourable result, and as a matter of fact, the final outcome was above what we'd been relayed the most likely outcome/result.
It goes without say, that Alex and Angie are the most professional, plus friendly without being over familiar, agents we could've hoped for. During this entire process of saying goodbye to the house, they at all times were mindful of the sentimentality and attachment Maria and I had to the house, yet somehow, helped us through the process, not with a mental and businesslike decorum, but rather, with an understanding and patient heart".