Buying a home can be a stressful process, but Deb and James made the experience extremely easy for us. We were in a very unique situation as we sold our property and then purchased a home all in the space of 4 hours, while overseas. Not an easy thing to negotiate and sign contracts from 3 1/2 thousand kilometres away, but James and Deb made it seemless for us; nothing was to difficult nor a problem. It is a very weird feeling to sell and buy a home all in the same day, but Deb and James professionalism and can-do attitude made it totally flawless. Huge thanks to you both, it was an absolute pleasure to deal with two highly professional, caring and attentive people. Kind Regards, Danny and Narell Williams 54 Bartlett Street, Frankston South

Both James and Deb were amazing in helping us with selling our home. James was great in giving is an understanding of the market, the value of our home and the best process to achieve a successful sale in both price and time. Deb was incredibly thoughtful and took the stress out of selling our house by creating calendars, finding good tradies and helping my wife with the opens, and putting the finishing touches into our home that made it more attractive to potential buyers. James was great throughout the negotiation process and helped us make a sound decision that lead to a fantastic result. I could not recommend them higher. Having sold homes many times before and being int he industry myself for 20 years i have yet to encounter a more genuine team dedicated to creating the win win for both parties and meeting us at the pain points of the process to make what is typically a very stressful process, easy. Thank you again James and Deb, and the rest of your team behind the scenes, for doing such a wonderful job for us.

James and Deb are a husband and wife team that brought their family values and understanding og the local community and the market to the forefront. Outstanding communication, support and understanding. Highly recommended.

It was a delight to have James and Deb represent me in the sale of my townhouse. A friend suggested I consider them for the job and from the start they were really easy to talk to, listened to what I was trying to achieve and just lovely to deal with. No high pressure just great advice and called after every open for inspection with what had happened. They worked so hard and I could not recomend them more highly.

James made buying my first home really easy highly recommend him and impact real estate

We dealt with Impact for the first time and was delighted with the experience. We found James and Deb to be professional, honest and pragmatic - they acted and completed the engagement meeting every promise and commitment along the way. At the same time, Impact (James and Deb) were personable and we enjoyed the process - and we suspect that the purchasers would have had a similar straight-forward and honest process and experience. On top of how our sale process played out, the outcome was exceptional with a good, fair price achieved within a very short timeframe. We have NO hesitation recommending James and Impact (in fact - already have done so!!) Greg and Helen B

Extremely transparent and communicated clearly throughout the entire process. Created urgency through sale by set date which lead to multiple offers on the property and a quick sale at a price point we were very happy with.

My wife and I recently purchased our home in Mount Eliza through Impact Realty Group, who were acting for the Vendor. We found James and Deb Merchan extremely professional and helpful, easy to deal with and they truly made the whole buying process seamless for us. We're very happy. We would highly recommend Impact Realty to those in the Mount Eliza area.

James and Deb are a wonderful team, professional, pleasant to deal with, the nicest real estate agents ever, we highly recommend them.

The review title says it all….. In Deb and Jamie of IMPACT REALITY GROUP we encountered two delightful young people who brought to real estate their well honed skills and knowledge from previous careers in the legal and finance arenas coupled with individual charm and caring. As vendors we felt totally at ease as Deb and Jamie guided us through the process of marketing and sale of our family home of 35 years which also extended to counselling us through the practical emotional aspects of parting with our long time home. In short we cannot recommend IMPACT REALITY GROUP highly enough…… regards Robert, Sylvia & Raymond

What do you say about an agent that gets above your dream price when renos aren't finished and your house hasn't officially hit the market?!!! Professional all the way, amazing negotiator and achieved street record results for not only us but also my parents home too. The best part is I feel we also met a friend along the way. I honestly cannot recommend this amazing, beautiful soul enough. You won't feel like you are dealing with a salesman as his care factor is above and beyond anything I have ever experienced when selling a home or property. Thank you James for making our sea change possible sooner and making Mum and Dads sale totally stress free for them. We look forward to that fishing trip soon...the boat has arrived 😀

We found James to be very reliable and understanding. James and Deb worked as a team to present our home for sale. James' knowledge in the real estate industry and his superb negotiation skills achieved a sale price which exceeded our expectations. We have no hesitation in recommending James and Impact Realty Group to anyone.