Jess' profile

Jess' reviews

  4.9  
Jess has 794 reviewsacross 50 different locations, showing 12.
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Jess' qualities as told by our client reviews: honest, reliable, friendly, responsive, supportive, local expert, clear communication.
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Seller review
Highly experienced and professional agent
over 3 years ago
Highly experienced and professional agent

From the moment we met Jess Smith we could tell she was highly experienced and someone that cared about her work. Her team Jess Doolan, Sam and Shaye were a pleasure to deal with. We highly recommend Jess Smith and her team at Stone Real Estate Gungahlin.

Buyer review
Wonderful Experience!
over 3 years ago
Wonderful Experience!

Jess and the Team at Stone Gungahlin were amazing to deal with. Very helpful with questions and made the purchase of our dream house so easy. A super professional team that are very welcoming and hard working. Thank you all so much!

Buyer review
Excellent service
over 3 years ago
Excellent service

Easily available for contact and negotiation

Seller review
Professional
over 3 years ago
Professional

Excellent customer service, very professional advices.

Seller review
Knowledgeable, easy to understand and very professional
almost 4 years ago
Knowledgeable, easy to understand and very professional

This is the 5th investment property of mine that Jess and her Team has sold. With each of the properties, she strategies a marketing plan unique to the property. Her knowledge of the market is outstanding and she knows her clients very well. She considers the right buyer, the specific needs of the seller and the variable markets at the time to enable an optimum solution. With these considerations she ensures everyone is happy with the sale/purchase. Maintaining a good relationship with both Seller and Buyer is a balancing act which Jess is very good at. As a result of her ongoing success, I shall continue to seek her assistance in the future with other sales or purchases. We could not have found a better agent.

Buyer review
First Home Purchase With Exceptional Ease!
almost 4 years ago
First Home Purchase With Exceptional Ease!

Purchasing a new home can be quite daunting however my experience with Jess and Jess from Stone was nothing other than exceptional. As a first home buyer they were able to assist with my small and large queries, provide advice and comfort when I needed it. Every question was responded to with a warm smile and sincere understanding. The house itself was presented beautifully. From the photographs online to when I visited in person it was immaculate. It felt like home as soon as I walked in.

Seller review
Wonderful to deal with!
almost 4 years ago
Wonderful to deal with!

Jess and her team guided us through the sale of another property in Gungahlin (Casey). We did not hesitate to trust Jess with this process again, she is extremely knowledgeable on the current market conditions and what trends were happening in our area. She communicated with us every step of the way and was open and honest at all stages. Jess achieved a wonderful result for us and we would not hesitate to recommend her for all buying and selling in Canberra! Thanks again Jess and the team at Stone Gungahlin.

Seller review
Excellent customer service
almost 4 years ago
Excellent customer service

Jess and her team are very knowledgeable on the local market. They regularly communicate and make you feel comfortable through the whole process.

Seller review
Exceptional agency - highly recommended!!
almost 4 years ago
Exceptional agency - highly recommended!!

Jess and her team were just fantastic to deal with. We received such personalised attention and excellent advice through the whole process of listing and selling our property. We were really impressed with how efficient and professional they were. Communication was absolutely exceptional and we always felt truly comfortable with the integrity of the team. Can't recommend them highly enough.

Buyer review
Thanks to Jess the process was smooth and efficient.
almost 4 years ago
Thanks to Jess the process was smooth and efficient.

Jess has a high degree of professionalism and has excellent communication skills. She is extremely friendly and easy to talk to. She was more than happy to answer any questions that I had.

Seller review
5 Star Experience with the Rockstar!
almost 4 years ago
5 Star Experience with the Rockstar!

It was really a great pleasure dealing with Jess! We expected 5-star treatment and we got it! We did receive an excellent and efficient service with utmost professionalism from the start to the end. Jess and the rest of the Stone Team -Jess D, Shaye and Sam, did an excellent job in communicating the process throughout, from planning to negotiating, and even to after sales communication. Jess is very knowledgeable about the market and also offers tips for a higher chance of having a good outcome. She managed our sale campaign amazingly. She (and Jess D) are indeed efficient project managers! They make it happen! When they’re not around, they make sure that the rock stars Shaye & Sam are there to take care of our nittiest-grittiest of our needs. Looking back, we can really say that we’re happy and contented with our sale journey. We cannot recommend Jess high enough but we can guarantee that you will be in the hands of a very capable professional sales agent. It will be worth it! We are actually glad that we chose her! All the best Jess and to your Team in the future! See you around.

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