Jess' profile

Jess' reviews

  4.9  
Jess has 824 reviewsacross 50 different locations, showing 12.
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Jess' qualities as told by our client reviews: honest, reliable, friendly, responsive, supportive, local expert, clear communication.
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Seller review
Expert consultancy, solutions driven and achieves Top $$ for your property
almost 4 years ago
Expert consultancy, solutions driven and achieves Top $$ for your property

An understated professional who is passionate in driving top results for her customers, Jess Smith is the person to contact if you want 'no stone unturned' in Canberra property market. Jess provides incredible market trends and insights to land the best strategy for your property and is constantly tweaking the same to respond to an everchanging environment. Jess has like minded professionals whom she has handpicked which is the evident in the enthusiasm and responsiveness across the board no matter who you deal with at Stone Gungahlin. Jess is unlike other agent principles; as in you get the same agent you signed up for and is always there for you no matter what the queries are. Jess Smith along with Jess Doolan and team achieved an exceptional sales result for our property. Higlly recommended for Top $$...

Seller review
Wouldn’t trust anyone else
almost 4 years ago
Wouldn’t trust anyone else

Jess is engaging, trustworthy and super hard working. Her team has worked together for a long time and it shows - they each play a role, communicate regularly and clearly, and instill absolute trust. Jess went above and beyond by putting us in contact with trades and associated industry personnel and her team managed our house sale as an efficient project from start to finish. Jess in an absolute expert in her field, which is evidenced by her excellent reputation and awards. The Stone team are a family who treat You with honesty and respect and were an absolute pleasure to deal with! Thank you !

Seller review
Professional
almost 4 years ago
Professional

Jess and team guided us through the process with honesty & sensible advice. They provided feedback regularly. We were very impressed with the professionalism from all the team.

Buyer review
Excellent Customer Service :)
about 4 years ago
Excellent Customer Service :)

Jess was wonderful from the Open House through to assisting with the negotiation and sales close activities. For people like us who haven't purchased a home in 15 years, Jess' professional and positive "can-do" attitude was very much appreciated!

Seller review
Professional and Fantastic
about 4 years ago
Professional and Fantastic

Jess and the team were amazing for the entire process when we bought our new home and while we sold our first home. They were extremely helpful for every step of the process in buying and selling. I can't fault the team at Stone and I would highly recommend them when looking for anything real estate.

Seller review
Above and Beyond! Absolute stars
about 4 years ago
Above and Beyond! Absolute stars

Jess Smith & her team at Stone Real Estate are absolute gems. They always go Above & Beyond - with anything they do from the start of the process for when we looked at wanting to sell my grandmother's house to the final sale, great communication, sales strategy, stayed with us all the way till the day we had to hand the keys to the new owners. There was nothing the wonderful team at Stone wouldn't bend over backwards for us. We are extremely grateful to have this experienced team work so hard for us. As this is the second house the Stone team has helped us sell, I have referred them to family & friends. Would always go back to Jess and her team with no hesitations.

Seller review
Experience when it counts
about 4 years ago
Experience when it counts

Jess and her team at Stone Real Estate were excellent communicators with great attention to detail. Jess and her team worked collaboratively and flexibly around our family for a great result for the sale of our home. Jess’ experience saw us achieve a great result with minimal stress in an increasingly uncertain market. If you want an agent with expertise in the Gunghalin area and a team that can tailor a campaign to your home and needs then Jess and her team at Stone should be first on your list.

Buyer review
Professional and Responsive
about 4 years ago
Professional and Responsive

As the buyer we can't comment too much on some areas, but the communications from Jess have been professional and friendly. The timeframe of responses was speedy, so that was nice too. We appreciated the open and courteous nature that Jess exhibited.

Buyer review
Excellent experience
about 4 years ago
Excellent experience

Jess was very helpful and made buying my first home an excellent experience.

Seller review
We couldn’t recommend Jess more highly
about 4 years ago
We couldn’t recommend Jess more highly

This is the second time Jess has sold a house for us and on both occasions we have been thrilled with the way the the process was handled. We were kept informed, any concerns (or fears) were heard and addressed and our home and family were treated with the greatest respect - PLUS she achieved an astounding price for us! Jess is an absolute Powerhouse and her knowledge of the Real Estate market is unparalleled. Jess and her Team will do an amazing for you too.

Buyer review
Pleasant experience
about 4 years ago
Pleasant experience

Thanks to Jess and the team! We are beyond happy and grateful to get our first home in Throsby through the auction. We’re well supported from the beginning. It was such a pleasant experience to work with Stone Gungahlin team🥰 Thanks again❤️

Seller review
Incredible energy and passion!
about 4 years ago
Incredible energy and passion!

Jess is a fantastic agent who clearly has a great passion for her chosen field. She is incredibly approachable, knowledgeable and kind! Her energy is next level and shares in the excitement of the wins in selling a property. Her and her team got us a fantastic result and went above and beyond for us. She works so professionally and efficiently.

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