Jess' profile

Jess' reviews

  4.9  
Jess has 824 reviewsacross 50 different locations, showing 12.
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Jess' qualities as told by our client reviews: honest, reliable, friendly, responsive, supportive, local expert, clear communication.
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Seller review
Great selling experience
about 4 years ago
Great selling experience

Couldn’t have been happier with the result, great communication and knowledge of the area. Thanks so much to Jess and team, highly recommend for anyone looking to sell.

Seller review
First Class
about 4 years ago
First Class

Jess and team were extremely professional and got a great result in an uncertain market. Highly recommended.

Seller review
Supportive from start to end
about 4 years ago
Supportive from start to end

Thanks Jess and team for helping us sell our first house! Jess was amazing in walking us through the whole process and providing us with various sale options. Jess was also worked really well with our tenants who were required to move out. Communication was clear and frequent throughout the whole process. Her network with prospective buyers was key to the quick sale of our home. Thank you.

Buyer review
Professional and lovely to deal with
about 4 years ago
Professional and lovely to deal with

This was the first time we had to really go house hunting and it can be a very daunting experience. We were lucky to stumble upon a property being sold by Stone and specifically Jess. From the onset she was very friendly and helpful. She appeared to be generally interested in dealing with us even though we were obvious property "newbies". She took our questions on-board regardless how dumb they may have been and she really was an asset once we'd decided we'd be making an offer. Not once did I ever feel that Stone and especially Jess thought that we weren't worth the effort even though we were complete amateurs. Our decision to pursue the property came down to part what we were looking for, but also the presentation of the property and the professional and courteous agents working not only for the seller, but to assist the buyers where they could. I think that the agent plays a big part in helping the buyers and making them feel comfortable making such a large commitment and in this, Stone and especially Jess shone. Thank you very much and I personally can't recommend Stone or Jess highly enough.

Buyer review
Wonderful experience
about 4 years ago
Wonderful experience

Jess and the team have been an absolute pleasure to buy from. Great communication throughout, very knowledgeable about the house and area, helped me feel confident about the purchase. Felt valued and considered as a buyer. Would 100% recommend!

Seller review
Pleasant and stress-free journey in selling our property
about 4 years ago
Pleasant and stress-free journey in selling our property

Jess and her team are very transparent and professional from the start. The informations that they've provided us have prepared us for everything that might happen along the way. We are very happy with the work that they've done. Thank you Jess and the Stone Gungahlin team!

Seller review
Highly experienced and professional agent
about 4 years ago
Highly experienced and professional agent

From the moment we met Jess Smith we could tell she was highly experienced and someone that cared about her work. Her team Jess Doolan, Sam and Shaye were a pleasure to deal with. We highly recommend Jess Smith and her team at Stone Real Estate Gungahlin.

Buyer review
Wonderful Experience!
about 4 years ago
Wonderful Experience!

Jess and the Team at Stone Gungahlin were amazing to deal with. Very helpful with questions and made the purchase of our dream house so easy. A super professional team that are very welcoming and hard working. Thank you all so much!

Buyer review
Excellent service
about 4 years ago
Excellent service

Easily available for contact and negotiation

Seller review
Professional
about 4 years ago
Professional

Excellent customer service, very professional advices.

Seller review
Knowledgeable, easy to understand and very professional
about 4 years ago
Knowledgeable, easy to understand and very professional

This is the 5th investment property of mine that Jess and her Team has sold. With each of the properties, she strategies a marketing plan unique to the property. Her knowledge of the market is outstanding and she knows her clients very well. She considers the right buyer, the specific needs of the seller and the variable markets at the time to enable an optimum solution. With these considerations she ensures everyone is happy with the sale/purchase. Maintaining a good relationship with both Seller and Buyer is a balancing act which Jess is very good at. As a result of her ongoing success, I shall continue to seek her assistance in the future with other sales or purchases. We could not have found a better agent.

Buyer review
First Home Purchase With Exceptional Ease!
about 4 years ago
First Home Purchase With Exceptional Ease!

Purchasing a new home can be quite daunting however my experience with Jess and Jess from Stone was nothing other than exceptional. As a first home buyer they were able to assist with my small and large queries, provide advice and comfort when I needed it. Every question was responded to with a warm smile and sincere understanding. The house itself was presented beautifully. From the photographs online to when I visited in person it was immaculate. It felt like home as soon as I walked in.

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