Jess and the team were extremely professional and responded to all enquires at short notice. The buying experience was really easy and the team was super accommodating to all of our needs. We would highly recommend Stone Real Estate.

Jess and the team were very helpful and friendly throughout the process. They were the ones who suggested a few properties to us that we initially thought are out of our league. They guided us through the whole process of Auction and bidding and later during the private negotiation. Jess, Jess D, Shaye and Sam are friendly and helpful all the time. Their dedication shows their passion for the work they are doing. Highly recommended.

Jess and her team (Jess, Sam, Shaye and Steve) did an fantastic job in taking all the pressure off us during the preparation and the selling of our unit.

Thank you Jess for your excellent service during our recent purchase. We really appreciated you being so personable and reassuring and patient throughout the purchasing process.

Communication with Jess has been easy from day one. She took the time to run us through the process once offer was accepted. She also answered all our queries and was very attentive, friendly and responsive. So far our experience has been positive. This review is pre settlement, hopefully the process will continue to run smoothly.

Nice and friendly agent with great communication

Jess was friendly and helpful, gave us some really good advice and overall made the whole process easy.

Jess and Jess were both awesome throughout the whole process and kept me informed all the way. So easy to deal with and open and honest in their approach. Recommend highly to anyone.

Knows the market and the best approach to receive the highest offer for your property. Always returns calls and answered all questions fully and efficiently.

Ho Jess S!! What can we say. It was an excellent experience working with you. We felt so much at ease and very comfortable dealing with you. We really appreciated the continuous feedback you provided and we developed a strong trust in you in the sale of our house. During that period you became more of a family member. Your guidance with the market conditions and the implications with the sale was very valuable and much appreciated. We highly recommend Jess S and Jess D and the whole team at Stones Real Estate.

Jess Smith is the one to watch in the Canberra real estate market. She has formed an incredible team who are all experts in their respective fields. Jess, JD, Sam and Shaye were all outstanding and so easy to communicate with. They made the typically stressful process of selling our home a complete dream. Right from the initial meeting the process was laid out and explained in detail with what would occur and when. The team were always 5 minutes earlier than expected and never took more than a few hours to respond to our calls or emails. We always felt valued and considered in each step of the journey. We felt confident in their knowledge and expertise and it truly felt like they had our best interests at heart. I would recommend the team at Stone Gungahlin to absolutely anyone who is looking at buying/selling or leasing their property. You simply cannot go wrong with Stone Gungahlin.

Unfortunately, we did not receive any calls or emails to be followed up with how the inspection or interest would be. Compared to other agents, both LJ Hooker an Home by Molly called us and asked how we felt like and gave us price guides after inspections. They introduced to us similar properties based on our budgets. They kept updating new inspection times, auction times etc for us while we were looking for properties. They have been very helpful and thoughtful even though we did not bid successfully. They still called us and suggested similar properties after we failed auctions. We only got a chance to talk to Jess after we bid successfully. As I said, no one liaised with us before auction. Sorry that I could not give too many comments about Jess based on our limit conversation. However, I can offer some feedback on Jess after auction. She has been really helpful and giving us prompt reply. We accidentally interrupted her lunch break and asked if we could get some equipment measurements in kitchen area before settlement. She stopped her meal and organised available co-worker for us straight away. I like her personality and receive an exceptional customer service from her.