Jess' profile

Jess' reviews

  4.9  
Jess has 794 reviewsacross 50 different locations, showing 12.
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Jess' qualities as told by our client reviews: honest, reliable, friendly, responsive, supportive, local expert, clear communication.
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Seller review
A pleasant journey to sell my home
about 4 years ago
A pleasant journey to sell my home

Jess did a great job of selling my property in Forde, I was deciding between a number of local agents to handle the sale and was most impressed by Jess and her team. Jess was always, open honest and approachable during the process, listening to my comments, questions and answering them clearly. Jess and her team are building quite a reputation in the Forde and Gungahlin areas as can be seen if you look across the number of listings and sales in the area. Jess's team helped me through the process, keeping me informed, arranging and managing all the intricate details regarding the process. Yes, I recommend talking to Jess and do recommend her and the team to handle your purchase or sale. Trust me, their vibrant attitude and honest open dealing with impress you.

Seller review
Sold with no issue
about 4 years ago
Sold with no issue

Jess and her team was wonderful from day 1. explained everything nicely and managed the selling process without any stress from my side. I wish I could give them more than 5 star. I highly recommend Stone real estate for any future selling opportunities.

Seller review
Professional, engaging realtor
about 4 years ago
Professional, engaging realtor

We have previously purchased through Jess and recently had the absolute pleasure to sell a property through Jess. Stone Real Estate handled absolutely everything for us; all whilst guiding us through what can be quite a daunting experience. Without Jess and the team, our positive experience would have been quite different. Jess and the Stone team went above and beyond to make us feel comfortable and gave us all the knowledge and power to sell our property for the maximum amount. I’d definitely recommend Stone to anyone who is looking to purchase or sell a home and we will be using them in future!

Seller review
A wonderful experience
about 4 years ago
A wonderful experience

Jess and her team go above and beyond to make the process of selling a home the easiest it can be. Jess supported me through an extremely stressful process to make it as simple and stress free as it possibly could be, often times going out of her way to help me. Jess went above and beyond to provide me with any information/direction I needed and I would gladly work with Jess again if the opportunity arose. The attitude to which Jess works is reflectively seen in her coworkers with all members of her team working collaboratively and cohesively.

Buyer review
A++ Real estate agent
about 4 years ago
A++ Real estate agent

Purchasing a home was made easier by Jess' passion, enthusiasm and lovely personality. Jess and her team provided excellent communication and customer service skills. We are very thankful for her knowledge, support and assistance during our house search.

Seller review
Jess and her team are amazing!
about 4 years ago
Jess and her team are amazing!

Jess and her team pulled together a comprehensive plan to sell our property in Moncrieff. Her knowledge of the local housing market, coupled with a drive to deliver was amazing! We landed just where we hoped with the sale and felt completely supported in the decision process. The whole team were so responsive to our questions, and always kept us informed of progress. We absolutely recommend Jess and the team at Stone to anyone that is looking for personal support and great market knowledge to sell.

Seller review
Clear communication, practical advises, achieves results
about 4 years ago
Clear communication, practical advises, achieves results

For seller , Jess advises in relation to when to start the campaign, sale methodology, choice of inspection times, choice of styling, and updates in regards to buyer feedback mattered in achieving the final outcome. I will not hesitate to approach her as a buyer as well. I believe she will not misrepresent or misguide both parties.

Buyer review
Transparent, clear and prompt
about 4 years ago
Transparent, clear and prompt

It was great to deal with Jess. She was very transparent in providing information back and forth to owner and my solicitor. Jess is very approachable and easy person to deal with.

Seller review
Makes selling a dream
about 4 years ago
Makes selling a dream

We love working with Jess so much, we are repeat customers. Jess and her team made selling our family home smooth sailing and were always kind and professional. With Jess and her team you know your property is in safe hands and you’ll get a level of service unique to them.

Seller review
Once again outstanding service
about 4 years ago
Once again outstanding service

As returning clients it was lovely to see JD take the lead this time. Professional, informative and successful outcome. This team just keeps getting better and better!

Buyer review
So professional and supportive
about 4 years ago
So professional and supportive

Purchasing from interstate it was so re-assuring to have Jess just a phone call or email away. This was not the first house I had tried to purchase to enable me to relocate to Canberra and Jess was by far the best agent I dealt with, genuine, honest, professional and knowledgeable.

Seller review
Professionalism
about 4 years ago
Professionalism

Jess is very professional but also very honest and straight, which was important to us. She knows the market well and is a wealth of information. She listened carefully and respected our preferences, timeframe and need to approach the sale slowly at first. Jess introduced us to her colleague Jess Doolan who held our hand as we travelled our sales journey, at our own pace, without any (offputting) strong sales pitch. We always felt supported, involved and up to date. Both Jess's were open to our feedback and indeed responded positively to differences of opinion, feedback and suggestions. By the time we reached a settlement we were comfortable in the sales process and absolutely sure the price agreed was the best price our house could have achieved in the current market.

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