Jess' profile

Jess' reviews

  4.9  
Jess has 824 reviewsacross 50 different locations, showing 12.
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Jess' qualities as told by our client reviews: honest, reliable, friendly, responsive, supportive, local expert, clear communication.
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Seller review
Absolutely fantastic!!
over 4 years ago
Absolutely fantastic!!

Could not have asked for a better experience. The guidance and support Jess provided in what was an extremely stressful and emotional process. Jess’s knowledge and ability to read the situation and advise the next course of action was absolutely on point! The support from the rest of the team was also fantastic. I was never left wondering or unsure. Very responsive and engaging throughout the whole process. Thank you Jess and team 😊

Seller review
Awesome service
over 4 years ago
Awesome service

Jess and the team went above and beyond to help us sell our house. Jess was always in contact daily or weekly to see if we needed assistance with anything

Buyer review
Jess made buying a house easy and stress free
over 4 years ago
Jess made buying a house easy and stress free

Jess was an absolute pleasure to deal with. She really made buying a house easy and most importantly stress free. She had the answers to any question. Communication was open, honest and timely. I wouldn't hesitate recommending Jess and the Stone Gungahlin Team

Seller review
A pleasant experience in a whirlwind!
over 4 years ago
A pleasant experience in a whirlwind!

Jess Smith and her team made a whirlwind and normally highly stressful time, into a pleasant and calm experience. In an industry (Real Estate) with an often negative reputation, we can honestly state that Jess Smith and her team acted with integrity and honesty to both the sellers and buyers. One strength of Jess and her team is their tailored communication and engagement to their clients needs. This made the process of selling a house combined with a busy life schedule, that much smoother and enjoyable. We chose to go with Jess because of the warm reception we experienced at various open homes that we had attended. So, if you are looking for someone to sell your home, we would highly recommend Jess Smith and her team!

Seller review
Stone is with you all the way
over 4 years ago
Stone is with you all the way

Jess and her team are amazing. I felt supported all the way. Jess is totally committed to achieving your desired outcomes. Her knowledge, attention to detail and market analysis gave me confidence and security during an important time in my life. The marketing campaign is the best and the depth of connections to potential buyers is extensive beyond the confines of Canberra ... Jess' team harmonises beautifully with her to deliver a seamless client service - so happy I went with Stone to sell my house .

Buyer review
Helpful and Knowledgeable
over 4 years ago
Helpful and Knowledgeable

Jess is fantastic to work with, she is very approachable and knows the Canberra real estate market. Jess also walked us through buying our first home and was flexible with our circumstances in helping us reach settlement. Highly recommend working with Jess and the team at Stone Real Estate.

Buyer review
Great service and very friendly
over 4 years ago
Great service and very friendly

Jess was super responsive and very helpful throughout the process. Nothing was too much trouble.

Buyer review
Exceptional support and service
over 4 years ago
Exceptional support and service

Jess was friendly, knowledgeable and professional and made sure we felt comfortable throughout the entire process. Thanks so much Jess!

Buyer review
Professional approach
over 4 years ago
Professional approach

Jess gave us peace of mind in that she kept us well informed during the process, especially as we were buying from interstate for a move to Canberra. She helped us purchase the property at a fair price prior to auction and we can't wait to move in.

Seller review
So happy we switched to Jess!
over 4 years ago
So happy we switched to Jess!

We tried to sell this property 2 years ago with another unrelated Real Estate and agent and had a less than desirable experience that had us feeling let down, ripped off and deflated. We are SO incredibly happy we switched to Jess and her team. Their communication and knowledge made us feel safe, supported and included. We knew we were in good hands even when the market started shifting, Jess and her team shifted with it too and in the end we secured our sale. We can't thank them enough.

Seller review
Professional, Polished, Superior Communicator
over 4 years ago
Professional, Polished, Superior Communicator

Jess and her team were very professional, their communication exceeded our expectations and it was clear that they worked hard to get us the best sale price possible in an evolving market. We met Jess through her marketing of properties in the Gungahlin region and were immediately impressed by her warm, courteous and professional demeanour and the polished and creative way she markets properties. Throughout our marketing campaign Jess and her team were constantly in contact providing feedback and information that allowed us to “meet the market”. We highly recommend Jess and her fabulous team to any prospective sellers/vendors.

Seller review
Professional and reliable
over 4 years ago
Professional and reliable

This is the 2nd time I've engaged with Jess and both the times my experience has been nothing but positive. Jess and her team are very professional and capable team and have a thorough understanding of the market. Jess' confidence, honesty and willingness to talk through the issues not only helped me form realistic expectations but also helped me make an informed decision. Jess is exceptionally good at her work and I would highly recommed her. Thanks Jess for your ongoing assistance.

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